Toyota of Redlands

The "Toyota Experience" The level of service I received from Sales and Service was overwhelming. Mynor (Internet Sales) demonstrated a high degree of understanding purchasin The level of service I received from Sales and Service was overwhelming. Mynor (Internet Sales) demonstrated a high degree of understanding purchasing and leasing options, and Janet Budde exhibited an equal level of finesse and salesmanship. These two working in tandem with Gil in finance, makes a very knowledgeable and extremely effective team - I'm looking forward to working with this group of professionals on my next vehicle - this is truly the "Toyota Experience" Emsley Lee Lopez 3/15/15 More

Seniors Are Treated With Respect at Toyota of Redlands My main sales representative was Mynor Rodriguez. Besides being very professional, he was very friendly and kind. With a ready smile, and a sense of My main sales representative was Mynor Rodriguez. Besides being very professional, he was very friendly and kind. With a ready smile, and a sense of humor he answered all my questions and was very patient. I bought a Toyota Corolla S Plus and Mynor explained the many functions of the different options that came with the car. He also invited me to come back and see him if I need more explanation. Mynor is an outstanding Toyota of Redlands employee. As part of the Sales team, I also dealt with Rosie Torres. She explained the different Corolla options available and found me the car, with options that were most important to me. Rosie was very pleasant and at no time did I feel rushed or stressed. Mynor and Rosie are a good team! Finally, Gil Yglesias assisted me with the finance paper work. Gil was very professional and did not "high pressure" me to buy products. He explained and respected my decision to buy. Or Not! My overall buying experience with Toyota of Redlands was Excellent. I am a senior citizen and will not hesitate to recommend Toyota of Redlands to friends and my retired colleagues. More

Service and Recall I have been coming her for a long time. When I had a Camry I brought it here cause it was stalling on me and Jerry Garcia did everything to see why it I have been coming her for a long time. When I had a Camry I brought it here cause it was stalling on me and Jerry Garcia did everything to see why it was stalling on me. Now I have a Rav 4 instead of the Camry. Jerry Garcia and Mario Bloomfield are excellent. More

great service and help salesman jerry farrell was a big help for me, getting my granddaughter a little used car....... no pressure at all............ i met the gen. mgr., salesman jerry farrell was a big help for me, getting my granddaughter a little used car....... no pressure at all............ i met the gen. mgr., paul smith, he wanted to make sure i was happy with my customer service.............. yes i was........ all and all, very happy ...... robert baker, highland..... More

A no-pressure sales(wo)man =) I absolutely love doing business @ Toyota of Redlands. The main reason being Joy Greene! I've never encountered a salesperson so genuinely concerned a I absolutely love doing business @ Toyota of Redlands. The main reason being Joy Greene! I've never encountered a salesperson so genuinely concerned about getting you the best deal for the car you want. She's easy going, witty, down to earth and always professional. If your looking to purchase from TofR, ask for her & you won't be disappointed! More

Bought a Prius! I LOVE the service at this dealership! I bought my 2005 Camry and a 2005 Rav4-S and now a 2012 Prius there. Have gotten the best service ever by sal I LOVE the service at this dealership! I bought my 2005 Camry and a 2005 Rav4-S and now a 2012 Prius there. Have gotten the best service ever by sales, service and finance. All 3 vehicles have been great and serviced at this dealership with very satisfactory results. I brought my Rav4 in for service on Tuesday, July 29 and drove out with a 2012 Prius and so far have been extremely pleased with the gas mileage, plus it's a "green car" as well. My salesman, David Blanco, was knowledgeable and personal and loved his "down-to-earth" speaking style which wasn't above my head regarding the Prius. We hit it off immediately as I was impressed by his professionalism for his youth. David made the sale fun, informative and he truly cares about his customers. My experience with Janell Hall in Finance was equally informative and enjoyed her professionalism and customer-service friendly style. Good luck to both employees, good job! More

Bought a Prius! Brought my Rav4 in for maintenance and walked out with a Prius! Excellent customer service by salesman David! Very personable, friendly and best of Brought my Rav4 in for maintenance and walked out with a Prius! Excellent customer service by salesman David! Very personable, friendly and best of all, knowledgeable about the product. I've bought a Camry, Rav4 and now a Prius from this dealership and have had the BEST all around service. Go Toyota of Redlands! More

Went to buy a prius The Manager was very rude. I was trying to trade in my BMW and he was trying to underquote the trade-in value. SO I showed him the KBB value and he sa The Manager was very rude. I was trying to trade in my BMW and he was trying to underquote the trade-in value. SO I showed him the KBB value and he said" Go and sell it yourself". I will never visit this place again. More

Great Dealship for Families My family & I had a good experience dealing with Justin Magdaleno in Sales. I came onto the lot looking for a used Toyota Tundra & needed to figure o My family & I had a good experience dealing with Justin Magdaleno in Sales. I came onto the lot looking for a used Toyota Tundra & needed to figure out a few undecided options / configurations & colors. Justin was extremely helpful, pulling 3 trucks to the front of the store allowing my 5 yr old daughter to play in the kid's corner play area till we were ready for the test drive. Justin represented the Toyota brand & the dealership well. He even admitted he did not know the answer to a technical question I had, but he brought Bill over who answered it thoroughly . A piece of advice to salespeople who know everything about every car. Even if you know the answer saying, "That is a good question, I do not know the answer to but I know who does." makes buyers more likely to trust you later when you give them an answer. Unfortunately they did not have the truck that matched my needs on that lot. So Justin checked all the other lots where they have access to the used car inventory but did not find a match. Used cars are not like new where they can trade with any dealership in a large area to get you the car you want. So before we left Justin took down my list of must haves in the truck along with my phone number with a promise to call if they get something like it in on trade in. The only bad part about the visit was talking to Justin's Sales Manager / Boss on the way out the door for the hard sell "What do I have to do to get you to buy today". I knew it was Justin's job to feed us to the shark but he was so helpful that I stuck around and played the game for his benefit. Finally the manager realized that we did not respond well to pressure and were not going to buy today. I would say I feel sorry that Justin has such an xxxxxx boss but maybe making me feel sorry for him is part of the psychology of the game too. Toyota of Redlands has a great website with actual photos (Not stock Photos) & actual prices (Not Come in for best price). This is good website for the informed buyer. More

Great Experience I came in this morning to lease a car. The two employees I dealt with were excellent. They had the process complete in two hours! I came in this morning to lease a car. The two employees I dealt with were excellent. They had the process complete in two hours! More