Toyota of Redlands

3 Years ago, I purchased my 2015 Avalon from this dealer. They have not seen or touched the car since. Recently I found a new entry on carfax stating they did service on the car on April 26th. I contacte They have not seen or touched the car since. Recently I found a new entry on carfax stating they did service on the car on April 26th. I contacted them and their service director or manager I forget at this point. But he told me that they had a "CAMRY" with an identical VIN" (a lie no two cars have similar or identical vins) that the camry was in for service and it came up as my Avalon and they voided the transaction but Carfax picked it up anyway. He promised to contact carfax to remove this entry but it still remains. My car now has an additional 40,000+ miles on its carfax that it did not before and that the car its self does NOT have. ODOMETER FRAUD people. and I will be contacting the DMV next!!! More

This review is late but not intentionally. I purchased my 2023 Camry XSE on Monday April 3, 2023. James was my salesman who was very nice and helpful, plus, he helped me get my car home since I purchased my 2023 Camry XSE on Monday April 3, 2023. James was my salesman who was very nice and helpful, plus, he helped me get my car home since I live so far away. It is unfortunate that I cannot remember the names of the other people I worked with, but I don't think they liked me much since I did not purchase any extras, sorry. Love my car, such a smooth ride plus I feel I have a reliable car for many years to come. Yes, I will recommend Toyota of Redlands. More

@toyota_of_redlands I would like to give a special thank you to Andrew Waddell for his professional and efficient service he and his team provided to get my truck back into service. Andrew is very thorough you to Andrew Waddell for his professional and efficient service he and his team provided to get my truck back into service. Andrew is very thorough and I appreciate his consistency to ensure all services are completed without any discrepancies. I will only take my Tundra to Toyota of Redlands. ⭐️⭐️⭐️⭐️⭐️ Customer Service Experience Respectfully, -Anthony More

Had a pretty decent experience. The salesman I first talked to was kinda throwing me for a loop, but I came back a week later to get a different one assigned to us. That was a gambl The salesman I first talked to was kinda throwing me for a loop, but I came back a week later to get a different one assigned to us. That was a gamble as the car I had intended to buy was a good deal, and I could've missed it. Natalie was awesome and very patient with us when we came back. JR was able to get me the payment I wanted by working the numbers. Overall, it was a good experience. The car is fabulous, was very clean and felt brand new when I got it. It is such a relief to have had a stress free experience. More

The best dealer I have been to. . I was assisted by Patrick in the service department, who took the time to go above and beyond to answer all my questions. He had such patience extre . I was assisted by Patrick in the service department, who took the time to go above and beyond to answer all my questions. He had such patience extremely respectful and knowledgeable.. He took the time to show to me , what was wrong with my vehicle part by part. I even got to meet the mechanic Travis who was also just AMAZING.. Thank you for your outstanding customer service but most of all for being honest… Lori was also so helpful in assisting me when I arrived. Thank you.. More

Love to go here to buy my cars. Cesar Valle is a wonderful caring salesman. The staff is always friendly here. Very satisfied with Toyota of Redlands. Cesar Valle is a wonderful caring salesman. The staff is always friendly here. Very satisfied with Toyota of Redlands. More

Finance guy lied to me about how much my monthly would be just to get me to buy the extended warranty. He made me feel like a helpless single mom that would be stranded and lost on the road if I didn't have just to get me to buy the extended warranty. He made me feel like a helpless single mom that would be stranded and lost on the road if I didn't have extra protection even though I have AAA. For the past 2 years that I've have my car, there's always something wrong. My breaks have been squeaky since I first bought it (they said that's just the way they are made these days) my car felt like it wouldn't grab when I was taking off from a stop sign, it sounded like it would just Rev up and spin but didn't go anywhere (they said that's just how they're made) I've been in 3 times to fix my computer because the wifi wouldn't connect and it wouldn't do any automatic updates, once they fixed it they said I needed to delete an app on my phone because it's the reason why it messed the system up (I never had any apps installed but apparently it's my fault) and the whole time they had my car for this last computer fix they ran gas tank to completely EMPTY. Not even 1 mile left. I know my gas was low but the light wasn't on. They ran it the whole time until there was nothing left. I asked them what happened and they said "your gas could have been low and we need to run the car to fix the computer so that's just how it is" I swear I hate them so much I'll never take my car there for services ever again. More

Alex Ruiz , thank you so much for all your help today! Appreciate your kindness and friendliness. I’ll definitely be back to get my car serviced. Appreciate your kindness and friendliness. I’ll definitely be back to get my car serviced. More