Toyota of Pullman

Super Friendly and Caring Very friendly, considerate, patient and helpful--Joe is very friendly and was willing to help us find just what we were looking for and was super eas Very friendly, considerate, patient and helpful--Joe is very friendly and was willing to help us find just what we were looking for and was super easy to work with. More

Absolutely awesome! I got the best price and was in and out in an hour! Would highly recommend them for sales weather its new or used. Go see for yourself! I got the best price and was in and out in an hour! Would highly recommend them for sales weather its new or used. Go see for yourself! More

‘The Best experience’ I just bought my Mercedes at this Dealership… I knew what I was looking for and was actually just planning on a test drive and a look around … The fr I just bought my Mercedes at this Dealership… I knew what I was looking for and was actually just planning on a test drive and a look around … The friendliness, the way of how they made me feel welcome and appreciated being a customer... was phenomenal!!! I have been researching and looking for a while including being at several other dealerships ... by far ... if you need a car ...weather new or used go to Toyota of Pullman.... you will see why I bought there and am so very appreciative of their service.... Thank you, Thank you, Thank you Walter and Don..... More

Super friendly One of the easiest buying expiences I’ve ever had, Super easy to deal with and Chris is super friendly, car shopping with 2 toddlers isn’t the easi One of the easiest buying expiences I’ve ever had, Super easy to deal with and Chris is super friendly, car shopping with 2 toddlers isn’t the easiest and he did everything in his power to make it quick and easy even played with my kids when they started to get impatient. Highly recommend Chris and I would happily buy from him again. The finance guy and the others I worked with were great also and worked very hard to help us More

Just looking I visited the dealership checking out some trucks as a second vehicle. I was met in the parking lot by Chris. He showed me the available vehicles on I visited the dealership checking out some trucks as a second vehicle. I was met in the parking lot by Chris. He showed me the available vehicles on the lot, and was very helpful. He even offered to check the surrounding areas, if they did not happen to have what I wanted online. He was not overly aggressive, or pushy, and seemed to genuinely want to get me the best deal possible. Everyone at the dealership was friendly, and I definitely recommend Toyota of Pullman for your car shopping needs. More

Good Experience Im a pretty straight forward guy , I come in state what I want and if it cant be met then I'm usually the one to head out the door in a hurry. Well le Im a pretty straight forward guy , I come in state what I want and if it cant be met then I'm usually the one to head out the door in a hurry. Well lets say I put these guys to work and....well they went to work! Got me the deal I wanted. Not a fan of any sells process but I had no problem with these guys here at Toyota. My salesman was a xxxx straight shooter! More

taken advantage of 10/29/17 I went to buy a 2017 Rav4. I worked with a pleasant salesman who said that he could get me a 2017 from another town. After a longtime we ne 10/29/17 I went to buy a 2017 Rav4. I worked with a pleasant salesman who said that he could get me a 2017 from another town. After a longtime we negotiated a price and a monthly payment that I was OK with. I was then turned over to another man who had paper work ready. I signed 10 different places with that man just saying sign here. I unfortunately did not read all of the documents before I signed. I never thought anything about it till I got my 1st car payment and it was higher than we talked about. Then I read the paper work and found out that the Rav cost me 6000.00 MORE than we had negotiated upon. It was higher than list price. I made an apt. with the manager. When I got to the dealership he was sitting at an open desk in the middle of the sales floor with 3 other employees 'there. He was leaned back in his chair-arms behind his head and very condescending. It is my fault for not reading the papers before I signed.. My only excuses are that I was tired, I am old and I trusted them. Toyota of Pullman took advantage of the situation. More

Finding the car was not easy but the purchase was:) I had the pleasure to work with Chris L. one of the salesman there who also helps with financing, basically I had been on the hunt for a quality used I had the pleasure to work with Chris L. one of the salesman there who also helps with financing, basically I had been on the hunt for a quality used car for lets say longer than it needed to be and certainly could not find time in my schedule. Spoke with Chris initially over the phone and told him everything and what i was looking for in a price range I had ZERO flexibility on. He not only kept in contact but ended up finding me a car that couldn't have fit the build more. Very pleased and honestly didn't feel like I was working with a salesman but a genuine individual who shown he cares about the representation of his profession. More

Excellent Salesmanship In an effort to find something different than the high mileage vehicle we currently have my husvand and I have been to many dealerships in the Pullman In an effort to find something different than the high mileage vehicle we currently have my husvand and I have been to many dealerships in the Pullman and met with quite a few salesman. While we have had our share of bad luck with quite a few of them but no one worked as hard for us as Chris Locken did at Toyota of Pullman. He has worked with us every step of the way and continues to do so in the search of the perfect car for us. More

Terrible service My step dads car got stolen off the lot while he was out of town with a rental car. They initially gave him a rental car to use until he got his car s My step dads car got stolen off the lot while he was out of town with a rental car. They initially gave him a rental car to use until he got his car situation figured out, to avoid bad press. He had the rental car not even a day and they told him he needs to bring it back in. They refused to claim responsibility, even though it was stolen on their property. All they are trying to do is sell him a new car, that he doesn't have the means for. They care more about money than they do the customers. He is completely without a vehicle, all thanks for Toyota's neglect, lack of security cameras, and priorities (or lack of). More