Toyota of Pullman

We have been looking for a hard-to-find Crown for quite a while. We finally located one at Toyota of Pullman. I started communicating with Chris Hutton via email regarding the car. He was very prompt and ans while. We finally located one at Toyota of Pullman. I started communicating with Chris Hutton via email regarding the car. He was very prompt and answered all of my questions. We continued conversing and worked through my trade, worked on an offer, and final details. The next day we drove the 5 hours to Pullman to close the deal. Chris met us in the parking lot as we pulled in. He took us to the car and showed us all around. Then he told us to take it for a drive while he prepared the paperwork. When we got back to the dealership all the paperwork was ready to sign. We completed the transaction and were ready to go in no time at all. The entire process was extremely straightforward. We are thrilled with our new car, and extremely pleased with the service that Chris and Toyota of Pullman provided us. Now that all is said and done, we would easily do it again. More

My salesperson was Tommy. He was quite knowledgeable and very helpful. He had the answers to all of my questions. I will recommend him to all of my friends. He was quite knowledgeable and very helpful. He had the answers to all of my questions. I will recommend him to all of my friends. More

I went in to help with a potential purchase of a RAV-4 Limited Hybrid. I have known the salesman Tommy Coffee for a while, so he and I sat in the car going over the details. We ended up buying it. I int Limited Hybrid. I have known the salesman Tommy Coffee for a while, so he and I sat in the car going over the details. We ended up buying it. I intended to keep my Tacoma and buy a used car from him as a backup. I ended up leaving with the RAV-4 and a Sequoia TRD Pro Hybrid. The Tacoma stayed behind. The new team at the Pullman store is first rate. The new management team under the leadership of Cliff Smith is making positive changes and working wonders. The Service Department has always been excellent, and that has not changed. The buying experience was the best I have ever had at a dealership. 5 stars to this dealership and salesman Tommy Coffee! More

I heard about Toyota of Pullman through my Freind and connected with Tommy! He is the best of best reliable and specific about my new order. Finally with Tommy straight forward effort; I got my new car o connected with Tommy! He is the best of best reliable and specific about my new order. Finally with Tommy straight forward effort; I got my new car on time as scheduled. Keep it up Tommy u are such humble person and all of your employees are very Freind sociable! Thank you all! Solomon More

I’m a shopper that has to look and try several times before purchase. Was assisted by Deven, a new salesman. I really appreciated his patience and knowledge about their vehicles. He answered my question before purchase. Was assisted by Deven, a new salesman. I really appreciated his patience and knowledge about their vehicles. He answered my questions and let me test drive without making me feel pressured to buy on a first visit. I’m still thinking about which is best, and will go back to see him when I’m ready to look further. More

Go through Tommy he’s the best! ! Took the extra leap towards insuring that I was comfortable with the car and that I knew how everything worked before I left the lot! ! Took the extra leap towards insuring that I was comfortable with the car and that I knew how everything worked before I left the lot! More

Smoothest new vehicle transaction we have ever had. With how hard it is to find new vehicles, Toyota of Pullman made it happen and was very clear communication wise. Well worth the drive down to work w With how hard it is to find new vehicles, Toyota of Pullman made it happen and was very clear communication wise. Well worth the drive down to work with this team. We did the online financing through the website and they had everything dialed in when we arrived. In and out in less than an hour! Shawn Lopez & Jeff Hill were great to work with & highly recommend! More

With the help of Walter, Jeffrey and Jose, buying a car at Toyota of Pullman was fast, easy, and fun! Between the professional and helpful test drive, a rundown of the features of the vehicle, and the expl at Toyota of Pullman was fast, easy, and fun! Between the professional and helpful test drive, a rundown of the features of the vehicle, and the explanation of my many finance options; I also got advice for teaching my dog better leash manners, and an offer for free ski passes. Thanks again to the great team at Toyota of Pullman for making my first car-buying experience a blast! More

A very helpful staff and great customer service. Thank you to Jesse for helping me. Car was serviced on time and quickly, with no issues. you to Jesse for helping me. Car was serviced on time and quickly, with no issues. More

Almost skipped this place due to yelp reviews. What a big mistake that would've been. Have bought/sold ~30 cars for friends/family/me and finally got in the market for a new truck for me. Did a Bunch o big mistake that would've been. Have bought/sold ~30 cars for friends/family/me and finally got in the market for a new truck for me. Did a Bunch of research for a particular Tacoma SR5, looked at dealers from CdA to Lewiston and spoke with 3. These folks at Toyota of Pullman had the best edge from the get-go. Worked with Chris and Tyler, and with Jeff on the closing paperwork, all honest and transparent in all aspects, from price details to features to arrival of the vehicle at the store to negotiating trade-in value. No upselling, no hidden costs, all straightforward, fair, open and helpful. They worked around our schedule and accommodated us at every opportunity. We are delighted at the result. More