Toyota of Plano

Reasonable pricing. friendly service. Timely completion of work. And follow-uo to find out customer satisfaction. I will recommend the dealer and service to friends and family. of work. And follow-uo to find out customer satisfaction. I will recommend the dealer and service to friends and family. More

I never thought I would be recommending an auto dealer service department. Staff is attentive, work performed is always good with estimates always accurate. When something goes wrong they fix it without q service department. Staff is attentive, work performed is always good with estimates always accurate. When something goes wrong they fix it without question. More

I took my van in due to a recall notice I received. They fixed the part on the recall and called me to tell me about some additional repairs I should be considering and the priority of them. One of them wa fixed the part on the recall and called me to tell me about some additional repairs I should be considering and the priority of them. One of them was another recall that they fixed. When I went to pick up my van it was ready and they had even washed it. When I looked at my bill (I wasn't charged for the recalls) it had the list of items they had recommended which was very useful to see and some additional information on the inspection they did. I felt that they were very thorough and kept me informed, and really like that they wash your car before they give it back to you. More

We have had our Toyota 4-Runner for several years now. It was bought from this location and we always have service done here. We get a lot of unsolicited mail from The Mckinney location about deals and s It was bought from this location and we always have service done here. We get a lot of unsolicited mail from The Mckinney location about deals and special offers but have never once considered going there. They are closer to our house, but we are smitten with Toyota of Plano. The staff is wonderful and always attentive. If we have had a problem, they have eagerly corrected it. I love the refreshments they provide and being able to reconize the people who have been around for a while. I highly recommend Toyota for people looking for a new or used vehicle. It's a great place. More

My purchasing experience at Toyota of Plano has always been excellent. This is my second vehicle purchase from this particular dealership and my third to be serviced by them. I absolutely love their att been excellent. This is my second vehicle purchase from this particular dealership and my third to be serviced by them. I absolutely love their attentiveness to their customer's needs during the time of purchase as well as when having the automobile serviced. I had a friend to accompany me to the new owner's event and she was extremely impressed with the event itself. If she wasn't loyal to Lexus (still a Toyota product) she would probably be inclined to purchase from Toyota of Plano. I am happy to have had the opportunity to purchase another vehicle from Toyota of Plano and thanks Israel for your assistance in doing so! More

I was in the market for a new lease and just walked in to get a feel for what I would find in a Toyota. I had done all my online homework and knew exactly what I wanted and how much I wanted to spend on a le get a feel for what I would find in a Toyota. I had done all my online homework and knew exactly what I wanted and how much I wanted to spend on a lease. I am not an easy sell and am not easily intimidated or swayed by a salesperson. Without the need for high pressure, I got such a great offer that I signed that day. My salesman went the extra mile to get me exactly what I wanted, and I wound up spending a few dollars per month less that on the three year lease I just turned in. My salesman has also followed up with me 2-3 times a week over this first five weeks to send helpful advice and to see if my experience has stood the test of time. Considering that other dealerships forget you when you walk out the door, this is pretty amazing and impressive. The facility is modern and exceptionally clean and well-cared for. They offer routinely refreshments daily to new car customers or service customers, and not just the same old pot of coffee. I had a little hiccup with financing, and the dealership went over and above to make it up to me. I was skeptical of working with Toyota due to high pressure ales almost 30 years ago. My recent business with Toyota has erased that bad experience and replaced it with excellent service and an excellent product. More

Mr. Padhan salesmanship was impressive, I call him in regard to a vehicle I was interested in buying. I explained to him that I was coming from out of town and wanted NO surprises or issues with this veh regard to a vehicle I was interested in buying. I explained to him that I was coming from out of town and wanted NO surprises or issues with this vehicle once I got there. To make it short, vehicle was in top shape no issues, drove it back home and I was very happy with this purchase and I would definitely would drive back 250 miles to buy from them again, Mr. Anup customer service was second to none, cordial and thoughtful. Greatly appreciate it! VF from Austin, Tx. More

This dealership responded to my email with a price of $20,414 for a Prius C. Replied to the email asking for an appointment to complete the purchase and got a new email with a price over $1,000 more th $20,414 for a Prius C. Replied to the email asking for an appointment to complete the purchase and got a new email with a price over $1,000 more than offered. Sent the first offer and they will not reply to this offer. They call every day saying I missed an appointment I did not set up. Each day is a new sales man saying they will get to the bottom of the issue if I can come in to discuss. It is like I have stepped in a red ant bed and cannot get my foot out with their class and emails. Now the general manager is sending emails but will not confirm the original email. Wish I had not contacted Toyota of Plano. More

My experience with Toyota of Plano was EXCELLENT. I was so tired the evening I bought this vehicle and thought for sure I was going to "kick myself" the next day. In the morning, I reviewed the numbers of so tired the evening I bought this vehicle and thought for sure I was going to "kick myself" the next day. In the morning, I reviewed the numbers of the purchase ticket and checked the vehicle from top to bottom (Even though, they are very patient and recommend that all of their customers inspect everything thoroughly before driving out of the dealership) and I have had no doubts that I did GREAT with my purchase of the 2012 RAV4. ~I'm always questioning whats written on websites like these. So, I do want to share with those who read this...I am an actual customer and no one paid me to write this recommendation. More

We purchased our 2012 Camry at Toyota of Plano 2 weeks ago. This is my third new car, but first time purchase at Toyota of Plano. We had a great experience with Toyota of Plano in general and John Ratclif ago. This is my third new car, but first time purchase at Toyota of Plano. We had a great experience with Toyota of Plano in general and John Ratcliff in particular. John was very friendly and laid back. He didn't try to rush us to make the purchase like other salesmen. He gave us time to think and made sure we get a car we wanted. Five stars for John. Lan Ngo More