Toyota of Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 5,372 reviews
This dealership responded to my email with a price of $20,414 for a Prius C. Replied to the email asking for an appointment to complete the purchase and got a new email with a price over $1,000 more th $20,414 for a Prius C. Replied to the email asking for an appointment to complete the purchase and got a new email with a price over $1,000 more than offered. Sent the first offer and they will not reply to this offer. They call every day saying I missed an appointment I did not set up. Each day is a new sales man saying they will get to the bottom of the issue if I can come in to discuss. It is like I have stepped in a red ant bed and cannot get my foot out with their class and emails. Now the general manager is sending emails but will not confirm the original email. Wish I had not contacted Toyota of Plano. More
My experience with Toyota of Plano was EXCELLENT. I was so tired the evening I bought this vehicle and thought for sure I was going to "kick myself" the next day. In the morning, I reviewed the numbers of so tired the evening I bought this vehicle and thought for sure I was going to "kick myself" the next day. In the morning, I reviewed the numbers of the purchase ticket and checked the vehicle from top to bottom (Even though, they are very patient and recommend that all of their customers inspect everything thoroughly before driving out of the dealership) and I have had no doubts that I did GREAT with my purchase of the 2012 RAV4. ~I'm always questioning whats written on websites like these. So, I do want to share with those who read this...I am an actual customer and no one paid me to write this recommendation. More
We purchased our 2012 Camry at Toyota of Plano 2 weeks ago. This is my third new car, but first time purchase at Toyota of Plano. We had a great experience with Toyota of Plano in general and John Ratclif ago. This is my third new car, but first time purchase at Toyota of Plano. We had a great experience with Toyota of Plano in general and John Ratcliff in particular. John was very friendly and laid back. He didn't try to rush us to make the purchase like other salesmen. He gave us time to think and made sure we get a car we wanted. Five stars for John. Lan Ngo More
I recently purchased my dream car (2012 Scion TC) at Toyota of Plano and couldn't be happier! After a horrible experience at a different Toyota dealership in DALLAS (hint) my husband and I were ready t Toyota of Plano and couldn't be happier! After a horrible experience at a different Toyota dealership in DALLAS (hint) my husband and I were ready to give up the search for the car I wanted. All of that changed with one phone call from our Salesman, Okorie Noel, and from that phone call forward it was all smooth sailing, right into the drivers seat of my brand new TC! Okorie and the entire staff at Toyota of Plano were kind, friendly and MOST important of all, honest! After a very short visit with Okorie we had an estimate on my trade-in vehicle and the numbers we needed to make the new vehicle purchase happen and sure enough, it did. I can't tell you how much of an impression that Toyota of Plano has left on both my husband and I. We were so blown away at how easy and smooth the purchase was that we are still having a hard time believing that the car is ours! We will be making all future vehicle purchases through Toyota of Plano as well as recommending them to all of our friends, family and anybody else that we know that may be looking to purchase a vehicle! More
I gave the rating of "Great" because they gave me an excellente service, they worked with my possibilites, they trusted me, they show me that they wanted my business, and Toyota is a brand that la me an excellente service, they worked with my possibilites, they trusted me, they show me that they wanted my business, and Toyota is a brand that last forever. I think Karim did an excellent job and I selected Toyota above Honda, Nissan and Hyundai because they gave me the best deal and service. More
I brought my car in for service. Randy clearly explained what service was needed. It was done on time and within estimate that was given to me. I will use Toyota of Plano for my next service. what service was needed. It was done on time and within estimate that was given to me. I will use Toyota of Plano for my next service. More
Absolutely the best Car buying experience I've ever had… I think this 2012 Toyota Prius is the 20th Car I've purchased in my life... Thanks Harold "Trey" Durham McKInney, Texas I think this 2012 Toyota Prius is the 20th Car I've purchased in my life... Thanks Harold "Trey" Durham McKInney, Texas More
I was greeted by the service tech within 2 minutes and the service work requested was completed well before my time expectations. I will continue to bring my Camry to Toyota of Plano. the service work requested was completed well before my time expectations. I will continue to bring my Camry to Toyota of Plano. More
This was actually the first time visiting this dealership for my service and I loved it. The service was slower than Metroplex Toyota and it was a weekday, however I enjoyed the van service to Walmart and t for my service and I loved it. The service was slower than Metroplex Toyota and it was a weekday, however I enjoyed the van service to Walmart and the pickup. So I didn't have to waste two hours just waiting there. Surely I will come back there to service my wonderful Pruis that I bought from another wonderful sales person named Mr. Kamo at Metroplex. More
I now live an hour away from this dealership, but continue to go back even for routine service because of great service I've received from them since I purchased this car in November of 2005. Randy continue to go back even for routine service because of great service I've received from them since I purchased this car in November of 2005. Randy George has always been courteous and professional and I trust that he will treat me well and make sure my car is taken care of. More