Toyota of Plano

I had a great experience at Toyota of Plano, especially with Calan and Adel, the salespeople. We had never bought or leased a car before and Calan and Adel were very helpful in navigating that process and with Calan and Adel, the salespeople. We had never bought or leased a car before and Calan and Adel were very helpful in navigating that process and getting us the exact car we needed for the price we needed. We ended up leasing a Highlander Limited and couldn't be happier with the car or the experience. They were always friendly and willing to answer our 1000 questions. We had done a TON of research and talked to a lot of dealerships in the area, both Toyota and other brands, and no one can touch the honesty and helpfulness of Calan and Adel. We really appreciated it. Adel worked hard to get the car we wanted in our price range, and Calan did great at explaining how to use all the technology in the car. We even got the car a full 5 days earlier than we expected. Overall a great experience. More

I purchased from Toyota of Plano because I had a brief interaction with one of their salesmen last year. I wasn't seriously looking for a vehicle, but my daughter wanted to stop by. The salesman was so ki interaction with one of their salesmen last year. I wasn't seriously looking for a vehicle, but my daughter wanted to stop by. The salesman was so kind to my daughter and I. At that moment I knew when I was actually ready to purchase I would go to Toyota of Plano. A couple of days ago, I knew I was ready to buy, but I couldn't remember the sales person's name that helped me last time so I just went online and chatted with a representative and told him what kind of car I was looking for and gave him my contact information. He told me that he would forward my information to a sales person and someone would contact me. As promised Jacoub Oueini called, and I setup an appointment to meet with him that same evening. I arrived at the dealership and met Jacoub and realized that he was the same friendly sales person that I met a year prior! I didn't reveal that to him intially, but he was giving me the same thorough and kind service as before so I just had to say something. As I began to tell him the story, he remembered my daughter and I coming to the dealership! I was upfront with Jacoub and told him my situation and that it may not be easy to get me financed, but that DID NOT stop Jacoub. He was on Team Tamara from that moment forward! I picked out a Camry and filled out the paperwork. We worked through the numbers, but it was late in the evening so the banks had closed and Jacoub told me that he would let me know the following day the status of my purchase. He communicated with me the entire next day to keep me informed of the status of my purchase. Later on that evening I picked up my 2010 Camry!!! Jacoub was so awesome through this process! Jacoub is the best out there! He made this an excellent experience!! Thank you Jacoub and Thank you Toyota of Plano! More

Vehicle was ready when promissed and the cost was very close to what was estimated. Alerted me about a problem I was not aware of and fixed after I authorized. close to what was estimated. Alerted me about a problem I was not aware of and fixed after I authorized. More

I traveled from Shreveport LA to Plano TX (where I visit frequently) to buy a car from this dealership. Simply: 1- I got great price 4 other dealerships could not match 2- Negotiation was straightforwar frequently) to buy a car from this dealership. Simply: 1- I got great price 4 other dealerships could not match 2- Negotiation was straightforward and honest no hassles 3- I talked on the phone, they offered a price, I looked around no one could even come close to that, I picked up a brand new car loaded with all the options I wanted with on 14 miles on it within 3 hours I was out of the dealership with the car. I believe all dealers should follow the same ethics in sales instead of trying to squeeze as much money as possible from the customer... More

Dealership is clean and bright. I hate buying a new car, but, Halit Ozaltun, our salesman, made the process smoother. The car was delivered on time and detailed to perfection. We had stopped in on a whim w but, Halit Ozaltun, our salesman, made the process smoother. The car was delivered on time and detailed to perfection. We had stopped in on a whim while visiting our grandson(we do not live in this area). I would recommend Toyota of Plano and highly recommend Halit Ozaltun as your salesman. More

Clyde was very helpful and attentive. We negotiated the entire deal over the phone for our new 4Runner without having to actually go to the dealership...a bonus for us, as there is nothing worse than takin entire deal over the phone for our new 4Runner without having to actually go to the dealership...a bonus for us, as there is nothing worse than taking three small children to a car dealership for the "traditional" negotiation tactics employed by so many other dealerships. The only problem we encountered was the condition of the vehicle when we went to pick it up. It wasn't filled with fuel, wasn't detailed, there were parts missing from the vehicle and they damaged the tailight when they took the pinstripe off the vehicle(who puts wants pinstripes anymore...really???) A return trip to the dealership was needed to remedy the issues described above and Clyde worked really hard to see that everything was addressed to our satisfaction. Overall a good purchase experience with only a few minor issues on the delivery of the vehicle. More

Internet shopped for a specific Pruis and found the one I was looking for used and certified at Toyota of Plano. The price was great and the car was in wonderfull condition. My salesman, Mark Miller, was v was looking for used and certified at Toyota of Plano. The price was great and the car was in wonderfull condition. My salesman, Mark Miller, was very friendly, curteous and knowledgable -- and not hesitant to assist a female shopper. I looked at the car around 9 pm and Mr. Miller took plenty of time with me. I purchased the car the next day. Mr. Miller also arranged for the car to get pinstriping for me and they also did a fantastic job. Overall experience was smooth, stress free and I would recommend every one to the Toyota of Plano dealership. More

We have had a great experience so far. The price on the new car was the best we found and Clyde worked hard to help us purchase the new car. The finance department was also really good to work with; knowle new car was the best we found and Clyde worked hard to help us purchase the new car. The finance department was also really good to work with; knowledgeable and did not try to "hard sell" us on things we did not want or need. Clyde made sure we set up our first appointment for service and showed us where the various departments were located for service, etc. We have received weekly emails from Clyde to see how things are going with the new car and if we have questions. I also like the "mini-training" videos on how some of the extras work, such as setting up blue tooth, attaching an iPod to the radio. Although Clyde showed us most of that during the initial visit, it is nice to be able to view the video if I have a question. I would recommend this dealership to others. More

Excellent service from the sales rep Mr Israel Moncada and very helpful post purchase run down of all the features on my new 4-runner. and very helpful post purchase run down of all the features on my new 4-runner. More

I purchased a 2008 Toyota Prius from another dealer - and when I took it in for service- I felt like I was a bother to the dealership. I looked for another Toyota Dealer, and discovered Toyota of Plano. Fr when I took it in for service- I felt like I was a bother to the dealership. I looked for another Toyota Dealer, and discovered Toyota of Plano. From the very first time to vist, and each time thereafter I have been greeted as a customer, and treated with respect, and all the work I have had done has been done correctly. My Son has a older ( 2005 ) Prius with over 100, 000 miles on it - and He also is now a Toyoto of Plano Service Customer. More