Toyota of Plano
Plano, TX
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After 25 years leasing and servicing my vechicles with Toyota of Richardson, decided to move my business to Toyota of Plano - largely due to Karen Schlatterer's professionalism and knowledge. I look forw Toyota of Richardson, decided to move my business to Toyota of Plano - largely due to Karen Schlatterer's professionalism and knowledge. I look forward to working with Karen and Toyota of Plano in leasing future vechicles and servicing. More
Matt made the entire car buying experience pleasant and hassle free. And his follow up after the sale has been above and beyond. I would reccommend him to anyone looking for a new Toyota. hassle free. And his follow up after the sale has been above and beyond. I would reccommend him to anyone looking for a new Toyota. More
Jacoub was friendly and knowledgable, and even being busy we didn't feel neglect. He did a good job explaining the car and its options, and helping us into out new car purchase. Thanks Jacoub! John was also we didn't feel neglect. He did a good job explaining the car and its options, and helping us into out new car purchase. Thanks Jacoub! John was also friendly and helped us out get the best options for our protection for the future. Thank you guys we appreciate all your efforts! More
We have a wonderful experience at this dealership thanks to Jacoub from sales and John from Finance. We got a fantastic deal on a 2013 Highlander and will definitely be recommending this dealership to other to Jacoub from sales and John from Finance. We got a fantastic deal on a 2013 Highlander and will definitely be recommending this dealership to others. These guys were friendly, knowledgeable, experienced, and understanding. 5 star customer service!!!! Thanks so much! More
Alie was great, went in expecting to just look around. He asked what it would take to get me to leave with a new truck today. I gave him my wants and price target and he met them all so I left with a new tru asked what it would take to get me to leave with a new truck today. I gave him my wants and price target and he met them all so I left with a new truck. More
the high rate I gave is due to the fact the all the dealers mentioned very extremely pleasant and friendly and made for a very enjoyable time and the end result was that I not only bought the car I wan dealers mentioned very extremely pleasant and friendly and made for a very enjoyable time and the end result was that I not only bought the car I wanted for a reasonable price but I also had a good time. All of them, but specially John Fulgoni and Halit Ozaltun did everything in their power to assure that I "understood" the intrincasies of the new car. Rafael Amzain and Ray Bellamie were equally great to deal with. Bottom line is, I had excellent service and, I repeat, an enjoyable time More
Clear view and description of the model, competitive pricing, packages offered on the service contracts - benefits/downsides, not rushing and not being to pushy. willingness to understand the needs bett pricing, packages offered on the service contracts - benefits/downsides, not rushing and not being to pushy. willingness to understand the needs better. More
Sean (Li) was very friendly and helpful with showing and selecting the car that was best for us. He made our purchase experience at Toyota of Plano hassle-free and satisfactory. selecting the car that was best for us. He made our purchase experience at Toyota of Plano hassle-free and satisfactory. More
Had a wonderful experience with Woody and Faz - THEY WERE GREAT - professional, nice helpful and accommodating. They made me feel comfortable and confident in my first car buying experience. However t GREAT - professional, nice helpful and accommodating. They made me feel comfortable and confident in my first car buying experience. However the finance manager that we worked with made the experience very unpleasant. He was condescending, obtuse, rude, and very quick to anger - he refused to answer questions because he was impatient and more concerned with making a sale than helping us make the right decision. I was offended and frustrated by my interaction with him and walked out of his finance office feeling stressed and upset rather than excited about the purchase of my new car. If I return to this dealership, I would refuse to by a car if I had to work with this finance manager again, and would also advise my friends and family to do the same. More
About a year and a half ago, summer of 2011, one of our family friends referred us to Anwar at Toyota of Plano when my mom was looking to buy a new car. She bought a 2011 Camry Le. The people at Toyota of family friends referred us to Anwar at Toyota of Plano when my mom was looking to buy a new car. She bought a 2011 Camry Le. The people at Toyota of Plano were outstanding, helpful, and genuinely had a concern for our need for a great car that would be reliable and a pure pleasure to drive. Anwar worked with us to help my mom find the perfect car she wanted. Now its the end of 2012 and I have graduated from college and in need of a reliable, sporty/fun to drive car that would give me great gas mileage. It's because of Anwar's excellent service and his willingness to find the perfect car I was looking for that made me come back to Toyota of Plano. I bought a 2012 Camry SE and it has been a pure joy to drive. I know within 2 years we will be needing another car and I can't think of another dealership to go to or another sales agent to work with than Anwar at the Toyota of Plano. Once again I want to thank him and Toyota of Plano to have the amount of car selection it has and the outstanding service that gives me comfort and assurance every time I'm on the road. Thanks again! More