Toyota of Plano
Plano, TX
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This was by far the easiest new car purchase I have ever made. Both Robert and Faz made certain that I was being taken care of and there never a moment that I felt the transaction was lagging. I will highl made. Both Robert and Faz made certain that I was being taken care of and there never a moment that I felt the transaction was lagging. I will highly reccomend both men and the dealreship to my friends. More
Brian spent lots of time with me, being as kind and polite as I could have asked for. He wasn't pushy but was factual and seemed to know the process and the cars very well. He and his manager worked w polite as I could have asked for. He wasn't pushy but was factual and seemed to know the process and the cars very well. He and his manager worked with me as best they could, and we wound up having a very pleasant interaction. We were even laughing, and I was told that doesn't happen a lot during car transactions. Brian is my car "person" from this day forward. You have a wonderful employee. More
Anwar is a true pleasure to work with. I had asked him for pricing 6 months earlier on an entirely different vehicle and while I did not buy at that time he supplied me with all the information I asked of for pricing 6 months earlier on an entirely different vehicle and while I did not buy at that time he supplied me with all the information I asked of him. Never being pushy but always being helpful. Six months later I decided on a whim it was finally time to get that new car but a different choice then I started with and when I inquired about it on line a very helpful gentleman helped me out graciously and courteously. About a day into the process I remembered the other gentleman who had helped me 6 months earlier and thought it was bad business on my part to not take my purchase to him. So I went back and checked through my emails to find the name and yes it was same person. Anwar was so helpful once again. You don’t run into people this diligent and kind very often in life, certainly not in business transactions. Do yourself a favor, if you need a car and it’s a Toyota, go see Anwar, you will be glad you did. I love the follow up from Toyota of Plano as well making sure I am happy with my purchase. They do not treat you with an out of sight out of mind attitude at all. More
At the time we visit this dealer we went to many other Toyota dealers, I need to say this is one of the best. They are really persistent to gain your business, but they do it in the right way. They were Toyota dealers, I need to say this is one of the best. They are really persistent to gain your business, but they do it in the right way. They were very friendly and they had a lot of patience with us. John Fulgoni is an excellent and professional sales person and he would do whatever it takes to please you in terms of car, prices, features for the cars, etc. He will look for different options to find the best deal for you. In addition, he will answer any questions or concerns at any time even after you buy the car, his dedication for the costumer is incredible. I really feel very happy with the service and the car and if you go to this dealership John is the right person for you. More
I came into the dealership thinking I will just be viewing the new models. I did my research and I was decided on a Toyota Camry. This will be my first Toyota. I set up an appointment with Karen Schla viewing the new models. I did my research and I was decided on a Toyota Camry. This will be my first Toyota. I set up an appointment with Karen Schlatterer and I could not have picked a better person. She is very professional in every aspect. She was also very patient with me and my husband. Being senior citizens and hard to hear sometimes, she treated us with respect and accommodated our needs for the new car. The last time we shopped for a new car was in 2005 and we had a terrible experience. We were pushed into buying a more expensive model with extras that we never got to use. But not with Karen. She knew what we wanted and did not push for more. In fact she kept reminding us: "But you only wanted an L". And when we finally got the car we wanted, (we upgraded to LE because she found one on the lot for the same price), she spent more time showing features that we will need immediately when we were finally ready to drive it home. All the people we met and saw at the dealership were very nice and friendly. I will not have a problem recommending this dealership anytime. And the big bonus will be meeting Karen Schlatterer. More
This is the 2nd car we've bought at this dealership. Friendly, fast service. Thanks Woody for the great car. Love driving my new Venza! Love the great deal we've got! Friendly, fast service. Thanks Woody for the great car. Love driving my new Venza! Love the great deal we've got! More
I was referred to this dealership by a friend. I'm glad he did. My experience was awesome. Ray and Israel went out of their way to help me. They were very professional and courteous. My next car will be fr he did. My experience was awesome. Ray and Israel went out of their way to help me. They were very professional and courteous. My next car will be from Toyota of Plano.I have been recommending Toyota of Plano to all my friends and family. More
After submitting an online request through my Costco Auto Program (at midnight), I was contacted the next day by Karen Schlatterer. I had been shopping for 3 weeks for a new vehicle and had visited another Program (at midnight), I was contacted the next day by Karen Schlatterer. I had been shopping for 3 weeks for a new vehicle and had visited another dealership that morning. Later that afternoon, I set an appointment to talk with Karen, and I drove off the lot with a new 2013 Highlander. I have worked in the auto industry myself and can tell you that Karen is an excellent sales associate. She is friendly and professional, with an eye for detail. She provided outstanding customer service. Karen made the car buying process a fun and enjoyable experience. I believe I got the best possible price on my vehicle and a fair price for my trade in. I would absolutely recommend her and the Costco Auto Program to friends and family looking to purchase a new vehicle. More