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Toyota of Plano

Plano, TX

4.8
5,379 Reviews

6888 TX-121

Plano, TX

75024

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Showing 5,379 reviews

March 11, 2013

Great service from Jacoub and John at Toyota of Plano. They were very professional and quick to work through the sale of a Toyota Venza 2010. Thanks you for the support in working through my financing op More

by luciosanchez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacoub Oueini
Mar 12, 2013 -

Toyota of Plano responded

Thank you for sharing your experience with us online. We appreciate you giving us the opportunity to earn your business. Enjoy your Venza and drive safely!

March 09, 2013

I have purchased 3 new cars from John. He is the best salesperson I have ever worked with. He is easy-going, friendly, very knowledgeable, and a great person. John is not pushy. He provides the informati More

by GWKW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ratcliff
Mar 12, 2013 -

Toyota of Plano responded

Thank you for sharing your experience. I think you said it best, when you said John is not pushy at all, but trying to be helpful. He really does care about his customers and it shows. If you need anything in the future, please don't hesitate to let us know.

March 06, 2013

Great customer service from both Brian & John. They did their best to get me in the vehicle i wanted, and gave me a fantastic deal to help me afford the vehicle. I am very thankful that they did their More

by ArthurDavis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Salm
Mar 12, 2013 -

Toyota of Plano responded

Congratulations on your new vehicle! We certainly appreciate your business and your kind words about our staff. We look forward to seeing you in our service department!

March 06, 2013

Toyota of Plano has been my only dealership to shop for our family needs, They take the time to listen to my needs and helped in every way to get me in the car I wanted and kept me within my budget. From More

by 1johnr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2013 -

Toyota of Plano responded

Thank you for sharing your experience. We appreciate your business over the years. We know you have a choice when it comes to where you buy and we're delighted you've chosen us. We appreciate your loyalty and look forward to helping you with your next Toyota in a few more years.

March 05, 2013

I would recommend this dealership to anyone. Sean is a great guy and he tried his best to help me to find my best car with the best deal. He was so patient to explain the car to me. Enjoy working with him More

by mad1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Li
Mar 12, 2013 -

Toyota of Plano responded

Thank you for sharing your experience with Sean. He is customer service personified! We're lucky to have him as part of our team. Enjoy your new Toyota and drive safely!

March 05, 2013

Great service by the two reps we worked with, Chad and Jacoub. The employees were very friendly and persistent. Their level of service was great.. I would definitely recommend this dealership to others. W More

by asethi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacoub Oueini
Mar 12, 2013 -

Toyota of Plano responded

Thank you for your kind words and sharing your experience online. Nothing makes me happier than reading about our customers having great experiences. We look forward to helping you with any future sales or service needs you may have.

March 03, 2013

I can say without a doubt that my experience with Toyota of Plano was wonderful. First, I was very relieved to just be able to drive around, get out of my car and look around without someone rushing up to More

by DeeBee62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Johnson, Sal Rodriguez
Mar 12, 2013 -

Toyota of Plano responded

I'm sorry to hear you had a less than pleasant experience initially, but truly thank you for giving our dealership a second chance. I am delighted to hear you went home happy. Congratulations on your new vehicle!

March 03, 2013

This was by far my best car buying experience! Everyone was absolutely wonderful from Woody Woodard up to Rusty Gentry. They helped me pick the car with all the features I wanted and more. They each spent More

by Happy4runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Gentry, Tony Yazbeck
Mar 12, 2013 -

Toyota of Plano responded

I'm happy to hear your purchase went smoothly and exceeded your expectations. Enjoy your new vehicle and we look forward to helping you in the future.

March 01, 2013

Great customer service. Great selection of vehicles at Toyota of Plano. Jorge was great at answering my questions. John was very honest and kept his word to beat the deal I was given at another dealer. Ov More

by mlumbrer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruelas
Mar 12, 2013 -

Toyota of Plano responded

Thank you for choosing Toyota of Plano. We take great pride in our customer service and are glad you had a great experience.

February 28, 2013

I love John Ratcliff, he is personable and friendly, greeted me with a smile, very knowledgeable of the product, gives me the best deal, takes his time answering all my questions, I have referred him se More

by dcastillo60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john ratcliff, John Ratcliff
Mar 12, 2013 -

Toyota of Plano responded

Toyota of Plano is lucky to have John as part of our seasoned sales staff. His professionalism, product knowledge and personality definitely make him an asset. Thanks for your purchase and I hope you're enjoying your new vehicle!

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