Toyota of Plano

Karen provided a very competitive quote and stood by it instead of the usual bait-and-switch. When we came to the dealership for the purchase they found a pricing mistake in OUR favor, knocking off another instead of the usual bait-and-switch. When we came to the dealership for the purchase they found a pricing mistake in OUR favor, knocking off another couple hundred. More

We were in the market for a Prius 3 2013. We were cordially invited into the showroom by Gordon and patiently let us drove all 3 kinds of Prius (C & V). Gordon honestly reflected on the positives and cordially invited into the showroom by Gordon and patiently let us drove all 3 kinds of Prius (C & V). Gordon honestly reflected on the positives and negatives of each of the three kinds and allowed us enough time to think it through. When we made up our mind on our own to buy a Red Prius 3 with Solar Roof, Faz and Gordon hunted us the car we needed (that was not in their lot). They honored the costco pricing which made the deal whole lot easier. We were thoroughly impressed with the professionalism shown by Faz and Gordon throughout the process. We strongly recommend this dealership anyone looking to buy a new car. The only negative is a little long wait to do the paperwork, that very well reflects their popularity! More

I have been a long time customer of Toyota of Plano's service department. Randy George has always been great in helping me get through the trials and tribulations of car repairs. I can always count on hi service department. Randy George has always been great in helping me get through the trials and tribulations of car repairs. I can always count on him. I will and have recommended Toyota of Plano's service dept to my friends because of Randy! More

The dealership has a very good inventory and had the car available that I had seen the previous friday...my experience was outstanding, quick , etc. available that I had seen the previous friday...my experience was outstanding, quick , etc. More

My wife and I are loyal Toyota and Lexus owners and are thrilled with our latest acquistion of a 2013 Sienna Limited Van. We started our search for the van be asking our Lexus salesman for a contact at Toy thrilled with our latest acquistion of a 2013 Sienna Limited Van. We started our search for the van be asking our Lexus salesman for a contact at Toyota of Plano. Faz Imam contacted us and a great buying experience bagan. Faz and I worked well together ordering the van and selecting vehicle and finance options in advance of delivery day. On delivery day, Sam Albalouli met us and quickly had us on a test drive of our new van. Sam quickly introduced us to the Finance Manager, Jay Hassell. Jay was extremely helpful and found some discounts for us. With Faz assisting with the proactive administrative documentation, Sam's assistance with showing us the van and setting up my wife's hand free phone option, and Jay's experise with the financial aspect; we were driving away in our beautiful new van in less than two hours. Bottom line, a great buying experience at a high quality dealer of an exceptional brand of vehicles. More

My visit to the dealership was awesome. John and Woody really took care of me and my wife. The customer service was truly remarkable. Thanks guys for making my buying experience wonderful. I will surely b really took care of me and my wife. The customer service was truly remarkable. Thanks guys for making my buying experience wonderful. I will surely be back when its time for my wife to purchase her vehicle. The tocoma you sold me is all what you said it would be. Thanks for everything. More

This was my first time buying a vehicle, which made me nervouse about the whole process of buying a car. Both John and Sam were both helpful with any questions or concerns I had. nervouse about the whole process of buying a car. Both John and Sam were both helpful with any questions or concerns I had. More

We were looking for a 2012 Hyundai, and after using quite a few search engines, we found the vehicle we wanted located at Toyota of Plano. After making the initial contact telephonically with Shane House, w a few search engines, we found the vehicle we wanted located at Toyota of Plano. After making the initial contact telephonically with Shane House, we communicated by e-mail and phone for the next 24-36 hrs. I asked Shane for certain specifics on the car, and he responded promptly with the answers. We decided to make the drive (~2 hours due to the construction) and met Shane. He then introduced us to Sal, who had our paperwork in hand. Sal was patient, courteous, knowledgable, and professional throughout our interaction. He is far removed from the pushy stereotype of a car salesman, and was a true gentleman to deal with. We then dealt with Sam Kaar to finish up the financial portion of our purchase. Sam was very cordial, informed us of various options available to us, and finalized the paperwork. Our transaction was quite smooth due to the professionalism and integrity of Shane and Sal. The bottom line for us: the folks at the *Used Car* division of Toyota of Plano did what they said they would do. There was no debating of anything. More

Sal Rodriguez...what can I say? Amazing human being. Very patient with me when I was looking for the right car. Explained all my options to me and helped me with making the right decisions and choice. Overal patient with me when I was looking for the right car. Explained all my options to me and helped me with making the right decisions and choice. Overall the best experience I have ever had with a sales man. I have a problem however with the Finance Department. These guys can not be straightforward and forthcoming. It was one BS game after the other to make one cave in. Not a good experience dealing with a gentleman named Sam Karr. First he babbled about everything in a non-interactive manner and then rudely didn't offer an opportunity to go through my options and then had the audacity to tell me they have a lot of busy customers to whom they rather tend if i couldn't make up my mind. He was very rude and not genuine when he tried to have a personality. Get a better individual in the Finance Department, one who actually provides one on one attention rather than one who just blabs for 10 mins and start throwing figures in your face. More

We did not put chase from Toyota of Plano, but we would. We were in Dallas from Louisiana to purchase another car and the experience was not as smooth. When we do purchase, which will be in the next year, w We were in Dallas from Louisiana to purchase another car and the experience was not as smooth. When we do purchase, which will be in the next year, we will go to Mark Miller because of his friendliness and his upfront description of the vehicle we were looking at. More