Toyota of Plano
Plano, TX
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For over a month I have been in contact with 15 dealerships in an effort to secure the best possible price for a 2013 Sienna. Toyota of Plano not only won me over with the best price, but Robert S dealerships in an effort to secure the best possible price for a 2013 Sienna. Toyota of Plano not only won me over with the best price, but Robert Shultz was consistently the consummate professional. He never pressured me and he never misled me. I was so impressed, I plan to use your dealership for all my service needs – and I live southeast of Kemp,TX. More
Mark and John worked very hard to get me in the right car at the payment I needed with difficult financing. The best experience I have had at a dealership. at the payment I needed with difficult financing. The best experience I have had at a dealership. More
My first contact with Toyota of Plano was with Halit Ozaltun. I walked right in, and told him I was looking for the most guileless, honest salesperson they had. He told me he felt he was and that he was Ozaltun. I walked right in, and told him I was looking for the most guileless, honest salesperson they had. He told me he felt he was and that he was the top-seller for their dealership. He was very kind and wanted to help me find exactly what I was looking for. He never gave me a limit or restriction and when he didn't know information right off the bat, he went to find someone who did. Although the offer on my trade-in was much lower than expected at first (there was a change oil light on on the dash), the manager asked me if I knew why it was on and accepted my response when I explained. My "perfect" car was located and Halit was in contact with me via email and telephone practically daily to update me on it's arrival and additional information. When it arrived, I met them at the dealership and worked with their wonderful finance department which helped me find the best option for financing in an honest manner. Overall, I was very impressed by the service and level of respect and honesty exhibited by the people at Toyota of Plano. More
Sean Li is very professional. He spent a lot of time in helping me find the right car with very good price. He always explained me tech questions which sre very helpful for me to make decision. Honest, tr helping me find the right car with very good price. He always explained me tech questions which sre very helpful for me to make decision. Honest, trustful young man, I highly recommend him when you look for a Toyota Car. More
The entire team did a fantastic job during my sales process. They were easy to deal with, friendly, attentive, knowledgeable and their desire to please was second to none. I would definitely recommen process. They were easy to deal with, friendly, attentive, knowledgeable and their desire to please was second to none. I would definitely recommend Toyota of Plano and their sales team. This was the easiest car purchase that I have ever experienced. Thank You! More
The team at Toyota of Plano was very helpful to me. I never felt pressured to hurry up and make a decision. They were always patient with me. I have to brag about the service department, too. They h never felt pressured to hurry up and make a decision. They were always patient with me. I have to brag about the service department, too. They have serviced several of my autos. They have always helped me, no matter how insignificant it may seem. The dealership is in such a good location that I breeze by there before I go onto George Bush to check out my car. I'm one of those "repeat" customers! More
I am was very pleased with the service and would definitely recommend others. The main reason I was impressed was, with the intention to give the best that was there to offer among the used lot. The definitely recommend others. The main reason I was impressed was, with the intention to give the best that was there to offer among the used lot. The cars I had shorlisted were already sold out and Anwar took the pains to run through the inventory to find a car that suited my needs the best..infact better than what I could ask for More
I have to say that my experience with this dealership has been fantastic! Buying a car is a big financial commitment, and I like to take my time to figure out exactly what I want. I had visited a few other d been fantastic! Buying a car is a big financial commitment, and I like to take my time to figure out exactly what I want. I had visited a few other dealerships, prior to going to Toyota Of Plano, and the other dealerships put so much pressure on me to buy immediately, so I left, not happy. When I went to Toyota Of Plano, I met with Halit (Sales), and he was so nice and helpful, without any pressure to buy. I visited Halit 3 separate times to look at vehicles, and he was so informative and helpful everytime. I remembered his wonderful demeanor and knew that I wanted to definitely make my purchase through Halit. He introduced me to Tim O'Grady (Manager), who was also very nice and helpful, again, without pressure. Tim presented numbers to me and was fair with what he offered. I did my financing with Jay Hassell (Finance Manager), who helped me understand all the aspects of the warranties. He recommended only the things he felt I really needed and was quite informative about my financing. I actually purchased more than what was recommended. I have to say that Toyota Of Plano made my purchasing process a very happy one! It is stressful buying a car, but they made my experience wonderful and I left with my car feeling good about my purchase. Thank you again, to these gentleman and Toyota of Plano. Hilary R. 3/27/2013 More
I accompanied a good friend of mine, Sherri Sneed, to the dealership, to help her buy a car. Karen was our sales person. She had initially contacted Sherri via email when Sherri inquired about a Prius. Sh dealership, to help her buy a car. Karen was our sales person. She had initially contacted Sherri via email when Sherri inquired about a Prius. Sherri wasn't sure if she was going to trade her 5 year Prius in when we walked in. She was just thinking about it. We had a bad experience at another dealer right before we got to Toyota of Plano. We would have not had problem walking out of Toyota of Plano if we felt we were not treated well. However, our experience was quite surprising. Sherri made a deal that night. Karen was probably the most professional and ethical sales person I have met. She was also very patient and friendly, even though she had been there since early morning. The gate to look at the cars in the back was locked and we had to go back and forth a few times, but we didn't mind at all (in my opinion - the gates should not be locked until the final customer is gone). I don't usually like any car sales personnel, but immediately felt a rapport with Karen. She saw things from our side, while explaining things from her viewpoint also. She worked with us to make a deal we were happy wtih. We arrived at 8 pm and didn't leave there until after midnight. We never felt rushed or pressured. I am sure Karen was exhausted, but she didn't show it. I rate Karen as outstanding. I would recommend all my friends to her in a heartbeat. More