Toyota of Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 5,379 reviews
I have had a wonderful experience at Toyota of Plano! Prior to purchasing my new 2013 Toyota Rav-4, I had visited Toyota of Plano's Service Department several times when my family's 1998 Toyota 4-Runner Prior to purchasing my new 2013 Toyota Rav-4, I had visited Toyota of Plano's Service Department several times when my family's 1998 Toyota 4-Runner needed maintenance; we always had a pleasant experience and received quality service. Toyota of Plano was the first dealership I visited as I began my search for my new vehicle. As a first-time purchaser, I had done some research on car-buying, though this was essentially a new world for me. I was immediately impressed by Clyde Katzaman, who was kind, patient, and knowledgeable from day one. After test-driving several other vehicles, I knew that the Rav-4 was for me; I was very pleased to return to Toyota of Plano to purchase my car. Throughout my search, Clyde was the best sales representative, and he was extremely helpful as I decided on the features of my new car. I was also grateful for Clyde's genuine advice and attention, especially considering that I am a recent college graduate and a first-time purchaser. Financing my new car was an equally pleasant experience; I am grateful for Jay Hassell's service as well. The follow-up communication has been outstanding. Overall, I am thrilled with my car and with my car-buying experience. I would certainly recommend Toyota of Plano to anyone, and I'd like to send a heartfelt "thank you" to Clyde and to everyone at Toyota of Plano! More
I asked for a model/trim line that was difficult to come by. Karen quickly located a couple of models that met my specs and got the chosen vehicle to the dealership the next day. She offered me a very compe by. Karen quickly located a couple of models that met my specs and got the chosen vehicle to the dealership the next day. She offered me a very competitive price for it. Karen took the time to show me how to operate certain features of the car and got my first service appointment scheduled. She also got all my questions answered. Randy George's name is also checked because he's been servicing my and my wife's Toyotas for almost ten years. He's always been forthright, courteous and fair. He's the primary reason why I wanted to buy my new Toyota from Toyota of Plano in the first place. We like the service there and felt that the dealership deserved my car purchasing business partly due to that. More
I don't usually write reviews, but I feel like I owe it to Sam and Toyota of Plano after my experience. I've owned Toyota's for years and have bought in VA, NC, and TX. This was by far the easiest, quic it to Sam and Toyota of Plano after my experience. I've owned Toyota's for years and have bought in VA, NC, and TX. This was by far the easiest, quickest, and most honest transaction I've ever had at a car dealership. Sam gave me a rock bottom price over the phone. I came in to do the paper work. It was that easy. I give Sam and Toyota of Plano my highest recommendation. More
Great employee who provided great service. My overall experience with this dealership was a very warm reception and positive outlook. Mr. Lee took a complcated process and made it extremely easy. Thank experience with this dealership was a very warm reception and positive outlook. Mr. Lee took a complcated process and made it extremely easy. Thanks to his professionalism, I'll return to this dealership for continued service. Thanks and keep up the great effort. More
Unlike others who have posted, we did not have a pleasant experience at this dealership. We had been shopping around and we were lured in by the Internet Sales Manager because "it was the end of the month a experience at this dealership. We had been shopping around and we were lured in by the Internet Sales Manager because "it was the end of the month and they were behind on sales and leases." We were told that if we produce a reasonable amount for a lease, that we could get it. He promised us a "hassle-free" experience. We waited for a half hour (while he talked on his cellphone back near the finance department) just to for him to produce the sales slip. After another fifteen minute wait, he produced numbers that were outrageously high and no where near our price-point. It was as if he did not even listen to what we said. The customer was not priority in this situation. More
Just purchased a brand new 2013 Toyota Camry. I am very happy for my new car as well as the customer service I received from Kevin, Faz and Jay. Kevin was outstanding from beginning to end. He is so helpfu happy for my new car as well as the customer service I received from Kevin, Faz and Jay. Kevin was outstanding from beginning to end. He is so helpful and easy to work with! I can't express how grateful I am with everybody. I highly recommend this place! More
Karen worked hard through our process of emailing and phone calls to work on getting me the deal I asked for. I was pleased. She was professional without being pushy. phone calls to work on getting me the deal I asked for. I was pleased. She was professional without being pushy. More
I started my search for a new Corolla by doing a comparison between multiple dealers. There were some dealers who were better to work with than others, but Toyota of Plano ultimately gave me the be comparison between multiple dealers. There were some dealers who were better to work with than others, but Toyota of Plano ultimately gave me the best deal. Kevin Vo worked to get me the best deal and did whatever it took to earn my business. The best part about it was that we never played the "let me ask my manager" game. If I asked for a concession on something, he had the authority to say "yes" or "no" without giving me the runaround. I would definitely suggest this dealership and particularly Kevin Vo. More
Entering the dealership we expected to be hit with a typical "used car" experience, but instead were treated to a wonderful, professional experience. From top to bottom, the dealership was terrific. T typical "used car" experience, but instead were treated to a wonderful, professional experience. From top to bottom, the dealership was terrific. The sales professional, Jacoub Oueini, led the team and guided us through the entire process. He determined our needs and wants in a vehicle, showed us the options, talked us through the features and benefits of each of the options and gave us the information we needed to make an informed decision. He spent quality time with us. We never felt rushed. He didn't push us into a vehicle, instead he took the time to find the best options for us given our needs. He introduced us to other members of the team and they all worked hard to meet our needs in finding the vehicle we wanted at a price we felt was fair. We are thrilled with the vehicle we purchased and thrilled with the entire dealership experience. Thanks, Jacoub! More
I wanted to share the experience that I had at the Toyota of Plano dealership with Alie Shehadeh and Jay Hassell. On a scale of 1-10 they were both 10's as they were extremely informative, friendly, helpful of Plano dealership with Alie Shehadeh and Jay Hassell. On a scale of 1-10 they were both 10's as they were extremely informative, friendly, helpful and patient. I am looking forward to continuing to work with this dealership through their service department and for any future leases or purchases. They both made my experience an extremely pleasant one. Toby Stone More