Toyota of Plano

My 2005 Highlander was vibrating with lots of road noise, so hoping it just needed new tires, I had 2 new tires installed at Firestone. Firestone told me that the rear struts were the cause of the vibration so hoping it just needed new tires, I had 2 new tires installed at Firestone. Firestone told me that the rear struts were the cause of the vibration and needed to be replaced at a cost of $1100. Fortunately, for me, instead I took the Highlander to Toyota of Plano who corrected the real problem for $580 (front left wheel bearing). Net savings $1100 for not fixing something that was not broken! THANKS Toyota of Plano....especially Tamara McCabe and Dylan Davis! More

My Aunt contacted me to express her frustration with the "Lies" that other dealerships were feeding her, during her 2-month search for the right vehicle. Each time that it appeared that she'd found the righ "Lies" that other dealerships were feeding her, during her 2-month search for the right vehicle. Each time that it appeared that she'd found the right vehicle, once she visited the respective dealership, she was advised that either the Pricing posted in the internet was incorrect or that the vehicle was no longer available. I've been in Auto Sales for approx. 11-years, but because I reside outside of Texas, I knew that I would have to come in contact with a dealership that I could trust with my Aunts Purchase. After contacting a few dealerships, I engaged in a conversation with Mr. Lee Mitchell (New Car Sales Director), and explained my aunts' concerns and preferences. Not only did Mr. Mitchell provide me with an over-the-phone price quote and availability, without a song-n-dance, he personally took extreme care of my Aunt to ensure that the pricing remained as agreed for the vehicle that was agreed! Additionally, Mr. Mitchell has the presence of mind to follow-up with me during his off-duty time, just to ensure that our questions were professionally and accurately address. He also paired my Aunt up with the best-suited sales consultant for a seamless transaction and over-all experience. My gratitude of the Highest Level goes out to Mr. Lee Mitchell and his staff for a "Trusted Job Well Done", and we will certainly refer others to his dealership. More

Both Mark and John made this experience great. Mark called me several times to confirm the 4runner was still available and John got me right into finance and didnt over sell on anything. I knew what I called me several times to confirm the 4runner was still available and John got me right into finance and didnt over sell on anything. I knew what I wanted and they both got me everything I asked for. More

I had been looking for a Scion FR-S for awhile. Anwar made the process seamless - from the phone call setting the appointment right up to the moment he handed me the keys. Genuine, knowledgable and profe made the process seamless - from the phone call setting the appointment right up to the moment he handed me the keys. Genuine, knowledgable and professional. Go see this team for your next car. More

Sean was so helpful and was there when i needed him i would tell any one about Sean. He is such a sweet person.. i give him a hundred percent, Tiffany Gomez... a very happy customer, would tell any one about Sean. He is such a sweet person.. i give him a hundred percent, Tiffany Gomez... a very happy customer, More

We got a much lower price than we expected for the new Sienna as well as a higher trade in value on our old Sienna than we thought possible. On top of that, our salesman Alie was friendly and efficient, Sienna as well as a higher trade in value on our old Sienna than we thought possible. On top of that, our salesman Alie was friendly and efficient, helped make us comfortable throughout and seemed to speed the whole process along. A very positive experience for us! More

The overall experience at the Toyota of Plano dealership was awesome. Everyone is so friendly, in particular Karen Schlatterer. She was extremely helpful and answered in questions that my hubsand or mysel was awesome. Everyone is so friendly, in particular Karen Schlatterer. She was extremely helpful and answered in questions that my hubsand or myself had. She also took the time to show me how to work certain features that were new to me in my new vehicle. The paperwork was done in a timely manner and it was a very easy process. This is my second vehicle that I've bought at this dealership and I wouldn't hesitate to buy another one there again or recommend it to my friends. Thanks to Karen for everything and making this a very positive experience! More

The sales price was very good and they offered good trade value on previous car. The customer service was very good in this dealership. Overall everything was satisfactory and they had various options availa value on previous car. The customer service was very good in this dealership. Overall everything was satisfactory and they had various options available. More

Excellent Sales, Finance and Management Team. Very knowledgeable of cars, options and on-hand inventory. Sales process was smooth and there were absolutely no issues or concerns during the entire proc knowledgeable of cars, options and on-hand inventory. Sales process was smooth and there were absolutely no issues or concerns during the entire process. Thanks.... More