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Toyota of Plano

Plano, TX

4.8
5,379 Reviews

6888 TX-121

Plano, TX

75024

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Showing 5,379 reviews

May 21, 2013

We, very first time buyers, walked in a Toyota Dealership, being afraid of getting atacked by a bunch of salesman in the parking lot but, we didn't! Then we met SAM!, we were very impress by the p More

by Chile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2013 -

Toyota of Plano responded

I'm always delighted to hear when we exceed a customer’s expectations! Sam is a fantastic sales person and truly cares about his customers (as you saw). Nothing makes me happier than to hear that we were there for your very first car purchase! Enjoy the car, and we look forward to seeing you in the future.

May 21, 2013

Brian was awesome! I came by in the morning and told him what I was looking for. I brought my wife back in the afternoon and he had the car all ready. Within an hour we had purchased a car, traded in our ol More

by pbolin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Salm
May 22, 2013 -

Toyota of Plano responded

Thanks so much for your business and kind words. Certainly Brian appreciates it and so do I! We look forward to working with you and your wife again. Congrats on the new car!

May 21, 2013

This was my second vehicle purchased this year from Jacoub. In January I purchased a 02 4Runner and he remembered how much I love the 3rd generation 4Runners so he called me last week (May 16th) to le More

by hrbooth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacoub Oueini
May 22, 2013 -

Toyota of Plano responded

Wow! Thank you so much for sharing your buying experience with Toyota of Plano and Jacoub! Jacoub really does care about his customers and it shows. Congratulations on your 4Runner and thanks again!

May 21, 2013

Lee Mitchell at Toyota of Plano was incredible to work with. He was extremely courteous, responded to my questions promptly, and delivered to me exactly what I asked for -- the FIRST time I asked for it. More

by erinmarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2013 -

Toyota of Plano responded

Thank you for your recommendation! I'm happy you were pleased with the experience you had with Lee and we look forward to helping you with any sales or service needs you may have in the future!

May 21, 2013

Jacoub was very friendly and helpful and went out of his way to ensure that I was satisfied with my purchase. John was diligent in ensuring that I got the best financing available. I am very happy with my c More

by gwilliams952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacoub Oueini
May 22, 2013 -

Toyota of Plano responded

Thank you so much for your kind words and sharing your experience online. We appreciate your business, and certainly Jacoub and John appreciate your endorsement. We look forward to helping you in the future!

May 19, 2013

After extensive internet research to replace our totaled Honda Civic, my wife and I decided on a Toyota Camry, either new or late model certified. Having little luck finding a certified used Camry equippe More

by thomsocj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 20, 2013 -

Toyota of Plano responded

Congratulations on your new 2013 Camry XLE! We value our customers and understand you have many options when purchasing a vehicle. It is our goal to make sure you drive out of our dealership with a vehicle you will be happy with! We are glad you had an excellent experience with Gordon, and look forward to seeing you again in the future!

May 18, 2013

Generally everything was good. Disappointed that only one key was available and that Chad could not promise me a valet key in addition to the key you will provide later. Also, we bought a certified plat More

by GeneBlalock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kaar
May 17, 2013

This was my first time to ever take my Lexus to anyone other than Park Place Lexus, however after having a horrible experience there I sought help at Toyota of Plano. And was I pleasantly surprised. The More

by alayne1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty, Vince and Kevin
May 20, 2013 -

Toyota of Plano responded

We really appreciate your kind words regarding our Sales department at Toyota of Plano as we strive for customer satisfaction. Congratulations on your purchase and we look forward to seeing you in the future! Thanks for your business!

May 16, 2013

My wife and I visited the showroom with no expectation of acquiring a Toyota. We felt they would be too expensive for retired individuals on a fixed income. The sales person Clyde Katzaman listened to ou More

by bobadams912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde Katzaman
May 17, 2013 -

Toyota of Plano responded

Thank you for sharing your wonderful experience with us online. We are pleased to hear that Clyde was able to offer you and your wife an enjoyable purchase experience, and make the purchase of a Toyota possible for you. Congratulations on your new Camry!

May 14, 2013

When it comes to purchase a car, I have always been afraid that I will be tricked by the sale person. It is just a mentality that I have as a buyer. I needed a new car for school purpose. Before go More

by lkhong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Lee
May 14, 2013 -

Toyota of Plano responded

Thank you for making the trip to Toyota of Plano to shop and purchase your new vehicle. We are glad Jay was able to make your purchase experience enjoyable. We look forward to doing business with you again in the future. Enjoy your new vehicle!

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