Toyota of Plano

I recently purchased a 2013 Avalon Limited from Toyota of Plano, working with John Fulgoni. First met John when I visited the delearship late last year before the Avalon was available. John offered the then- Plano, working with John Fulgoni. First met John when I visited the delearship late last year before the Avalon was available. John offered the then-available literature and spent a lot of time with me explaining what it was anticipated to be. Months later when the car was available John immediately recognized me and showed me several units on the lot. Several weeks later, when I was in a position to buy, John again jumped through hoops to find the color and option packages I wanted. He was in constant communication with me during The Hunt, and again during, and after, my purchase. I selected Toyota of Plano because I have always received great service for my other two, older Avalons, and because I had a great experience purchasing one of them several years ago. John continued my completely satisfied experience by being extremely helpful, extremely professional, all the way through explaining (patiently) all the impressive features of my new Avalon when I picked up the car. Oh, and hey, I got a great deal, too! //Mark More

i have been shopping around for a couple days now at multiple dealerships trying to find an IS and Jacoub has been the most helpful, most friendliest and the best salesman i've worked with. Thank you fo multiple dealerships trying to find an IS and Jacoub has been the most helpful, most friendliest and the best salesman i've worked with. Thank you for making this car buying experience very satisfying! More

The dealership was very courteous and helpful with my new car purchase. I have always been a honda person but knowledgeable staff helped sell me on my first Toyota. I am very pleased with the service from th car purchase. I have always been a honda person but knowledgeable staff helped sell me on my first Toyota. I am very pleased with the service from the entire staff and how they worked together to get me the deal I wanted. I did not feel pressured into anything rather I was welcomed to come and go, which I did, and after thinking about it I had to go back there because of the wonderful atmosphere and staff. It was a true pleasure working with this group! More

Probably the best salesman I've ever had with a car dealership. For whatever reason, I've had a lot of intimidating/confusing experiences in the past. Not with Kevin Vo, he helped me a great deal. He dealership. For whatever reason, I've had a lot of intimidating/confusing experiences in the past. Not with Kevin Vo, he helped me a great deal. He was very friendly and when I brought my car in for a trade in, he did everything he could to get me the best deal. I got the best deal with a brand new 2013 Toyota Avalon.. Freaking love it! No formal appointment needed. Kevin was as friendly and welcoming in person as it was on the phone and I felt totally comfortable there. I'll definitely bring my car back here for future trade in. Heck, I'd go back to just have a cup of coffee and chat with the guy. More

We were greeted by Brian in a friendly, forthright manner. Rather than going into a "sales pitch", he asked for my requirements in a car. Brian was very patient, answered all questions, never seemed manner. Rather than going into a "sales pitch", he asked for my requirements in a car. Brian was very patient, answered all questions, never seemed "rushed" to move on to another customer, covered the lot presenting cars that met my preferred requirements in my price range. His manner was relaxed, easy-going, yet very professional and knowledgeable. It was indeed a pleasure to work with Brian Salm. More

Matt was excellent, both in following up with me over several months and keeping me up to date on specials going on, and in closing out a deal. He went out of his way to make sure that I got the best pri several months and keeping me up to date on specials going on, and in closing out a deal. He went out of his way to make sure that I got the best price and the best options, and made sure that I was comfortable with the sale and did everything he could to make things run smoothly. Would definitely come back for a trade-in and ask to deal with Matt. More

My experience was great I told them what I wanted and they made it happen. I didn't originally intend on purchasing a new car however the fact that they worked the numbers into my price range on a new vs they made it happen. I didn't originally intend on purchasing a new car however the fact that they worked the numbers into my price range on a new vs a lease buy out I couldn't turn it down. I now drive 2013 Corolla S and I originally had a 2011 Corolla S. More

Karen was great to work with, from our phone conversations to purchasing the car and driving out with it. She responded promptly to my request for a price proposal, called me on the phone to con conversations to purchasing the car and driving out with it. She responded promptly to my request for a price proposal, called me on the phone to confirm that she was working on it, and worked with me to find the right car at the right price. When I showed up to close the deal, she was there and ready. She kept her end of the bargain and was extremely pleasant and professional from beginning to end, working with me on my trade-in and ensuring that the car had limited mileage, then showing me the main features before I left the dealer with my new car. Working with Tony on the finance side was also a smooth and professional experience. He explained all the options and was very helpful. This Toyota dealer was overall a professional organization, and I got exactly the car I was looking for, at the right price. Thanks, Karen and Tony, for your assistance! More

We used the Internet to narrow the search for a new car. Then we got a prompt response from Clyde Katzman, our sales man. He gave us specific pricing on specific vehicle w vin and stock number. faz was v Then we got a prompt response from Clyde Katzman, our sales man. He gave us specific pricing on specific vehicle w vin and stock number. faz was v helpful also. The wonderful part is that they actually stood by the price. I had the consumer reports auto report, so had a good idea of dealer invoice, incentives, holdbacks, etc. There was no "game playing" like so many dealers use. (that s why we went 35+ miles away from closest dealer to plano Toyota). We were in and out in less than 2.5 hrs for the excellent price quoted by email and phone. Way to go guys. kudos and keep it up. We will buy future vehicles from this dealer and this sales man. Even the finance guy was polite and professional, but not pushy. I give them A++ rating for buying a new car. A pleasant experience, how nice! Jim and Joanne S More