Toyota of Plano

I had bought a Toyota Sienna in February and had a good experience. My husband was in the market for a car so we went back to see Brian because he had been so awesome to me. The very first vehicle Brian experience. My husband was in the market for a car so we went back to see Brian because he had been so awesome to me. The very first vehicle Brian showed my husband was the one he drove out. Brian has gone out of his way with us to provide a pleasant and fair experience. We think he's the best! More

Nolan and Sam were excellent to work with - Nolan was the first person to show us vehicles but unfortunately was not working on our second visit when we had decided that the Highlander was the vehicle was fo first person to show us vehicles but unfortunately was not working on our second visit when we had decided that the Highlander was the vehicle was for us. Sam stepped in and made the actual buying experience painless and has been extremely helpful showing us how to use Bluetooth, navigation, dvd player, etc. My husband has owned Toyota before but this is my first and I know where I will come back to when we decide it is time for a second car. Dealership is comfortable, bright and open unlike others that are dark and unwelcoming. Tony Yazbeck was great, first time I ever laughed and joked while giving this guy the biggest check I have ever written. Everyone has been friendly - will definitely recommend this dealership to family and friends. More

Had my eye out for a pre-owned Sky Redline and from the moment I made contact with the dealer, the experience was exceptional. Mark returned my call promptly, followed up with an email and made time for m moment I made contact with the dealer, the experience was exceptional. Mark returned my call promptly, followed up with an email and made time for me when I dropped by. The entire experience with Mark and the team at Toyota of Plano was exceptional, from sales to finance. I highly recommend Mark and the dealership. More

I ordered a Scion FRS (a special order only car that usually takes 6-8 weeks to get) from Scion of Plano on May 15th. I originally had a slightly difficult time getting ahold of my sales guy, but that' usually takes 6-8 weeks to get) from Scion of Plano on May 15th. I originally had a slightly difficult time getting ahold of my sales guy, but that's because he was on his way out the door (for good). After that, I was reassigned to Karen who was great. Somehow, the General Manager Rusty managed to get one of these FRSs expedited to me EXACTLY how I wanted it. Correct color, trim, etc. I got this EXCELLENT car in a short (maybe record breaking) 3 weeks. It seemed like this dealer bent over backwards to make sure I got exactly what I wanted. My biggest fear was the finance department. I read about other Scion/Toyota dealers PUSHING over priced warranties and dealer add-ons to increase profit. NOT HERE! The financing guy (Tony) was the most pleasurable finance director I've ever worked with at ANY big dealer. He wasn't pushy at all. He worked with me. In the end, I paid less than expected and walked away with more than I bargained for. For this particular car, I planned on payments of $507 a month with $2500 down and NO add ons. I managed to get my payments to $508 a month WITH a 100,000 mile Toyota extended warranty added (WELL worth the value), dealer installed window tinting, GAP protection (incase something happens to the car and I'm upside down on payments, smart to have with a new car) AND a great wheel/tire "extended warranty." This is my 11th car to purchase in the last 36 months, so I'm no dummy to buying cars. And I can honestly say that this place, its finance department, and the general manager are FANTASTIC at what they do. They've certainly earned more business from me in the future. Thanks Toyota of Plano!!! More

Kevin was very thorough in explaing the process. He reviewed my vehicles service records before recommending service and prevented duplication of service that I had already performed. Final bill was le reviewed my vehicles service records before recommending service and prevented duplication of service that I had already performed. Final bill was less than initial estimate. I have previously been a customer of the Lexus dealership next door and feel they have one of the most consistent and customer service friendly operations that I have experienced. You are performing very close to them. More

Jay was really nice and welcoming when we first met at the dealership. He gave us a the best deal in less than one hour and we were out the door with a brand new car in two hours. Love the quick service! the dealership. He gave us a the best deal in less than one hour and we were out the door with a brand new car in two hours. Love the quick service! More

The service was exceptional! Mustafa listened to what I wanted in a new car and made sure to search for exactly that until I was happy, even working out the numbers with Adel to make it something I could a wanted in a new car and made sure to search for exactly that until I was happy, even working out the numbers with Adel to make it something I could afford. He was very attentive, polite, observant, and kind. I would recommend anyone to come to this dealership! My experience was pleasant and I am extremely happy with my purchase. I will be back! Thank you! More

My experience at Toyota of Plano was very good. Mr. John Smith was friendly, professional, and a delight to work with. My family has made several car purchases at Toyota of Plano and Park Place Lexus and we Smith was friendly, professional, and a delight to work with. My family has made several car purchases at Toyota of Plano and Park Place Lexus and we always have a great experience. I recommend. More

Brian was very responsive and professional. He helped us get the car we wanted at the price we needed. Brian also assisted us with warranty options, so we could choose the one that was right for our needs. get the car we wanted at the price we needed. Brian also assisted us with warranty options, so we could choose the one that was right for our needs. He was knowledgeable, friendly and provided excellent customer service. He made our experience a pleasant one, which is quite rare in this industry. I would definitely recommend him to anyone seeking a new or pre-owned vehicle. More

This is the best experience I have had when purchasing a car. I was able to communicate with Karen over the phone or by e-mail. There was no pressure for me to come in first and spend hours waiting to get a car. I was able to communicate with Karen over the phone or by e-mail. There was no pressure for me to come in first and spend hours waiting to get answers. I will definitely contact Karen in the future when we decide to purchase another car. I will also recommend Toyota of Plano. More