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Toyota of Plano

Plano, TX

4.8
5,379 Reviews

6888 TX-121

Plano, TX

75024

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Showing 5,379 reviews

June 28, 2013

Nolan was the 1st Sales person to greet us. He made us feel welcomed. He asked us if we wanted to purchase or buy a car. We were there to browse but we ended up purchasing a new 2013 Toyota Camry! Great J More

by renee_xian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Christian
Jun 28, 2013 -

Toyota of Plano responded

Thank you so much for sharing your experience with us online. Nolan and Adel are wonderful assets to our sales/finance teams and we are glad you had an enjoyable experience working with them. Congratulations on your new Camry! We sincerely appreciate your business!

June 28, 2013

I was very happy with the experience because they were willing to honor a price on their website which had changed by the time I contacted the dealership, one day later. The people were very nice and acc More

by lightrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Salm
Jun 28, 2013 -

Toyota of Plano responded

Congratulations on the purchase of your new car! I love that the Internet has made it possible for you to shop our inventory prior to coming into our dealership. I'm delighted to hear we were able to make the transaction smooth and hope we can help you in the future!

June 28, 2013

My family and I certainly appreciate the helpfulness and friendliness of Rusty Gentry, Brian Salm, and John Donawho with the ease in purchasing our son's first car a couple of weeks ago. Anthony Wilkins in More

by Spirit7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Gentry, Brian Salm
Jun 28, 2013 -

Toyota of Plano responded

That is so exciting that your son just purchased his first car! We are so happy to hear that the purchase was made at Toyota of Plano, and that Rusty, Brian, Salm and John took such good care of you. We hope your son enjoys his new car! :)

June 27, 2013

Jorge Ruelas was a true professional! He was kind, honest and treated me fair. Buying a car is a nervous adventure but Jorge made it an easy day with his sense of humor and get it done attitude. Jor More

by jmscase
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruelas
Jun 28, 2013 -

Toyota of Plano responded

Thank you Case family for sharing your experience with us online! We are so happy to hear that Jorge made your purchase experience easy and stress-free. Jorge is a great member of the Toyota of Plano team, and it's no surprise to us that he was so helpful. Congrats on the purchase, and we look forward to seeing you again!

June 27, 2013

The dealership gets a five star rating for the following reasons: They had the vehicle that i wanted. It was under my spending cap. The vehicle was as advertised. The salesman, Jacoub, was easy to deal with More

by LESimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacoub Oueini
Jun 27, 2013 -

Toyota of Plano responded

Less than 3 hours? That's awesome! We are pleased to hear Jacoub was so accommodating. We know your time is valuable and try to help make your purchase experience as convenient as possible. Thank you for making the drive to our dealership. We are pleased to hear that you drove home happy in your new Truck!

June 27, 2013

I dealt with Anwar and Faz regarding my purchase of a new 2013 Toyota Camry SE. I have previously purchased a vehicle from this location and Faz was my primary contact point. He was the reason I returned to More

by drnudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faz Imam, Anwar Achankunju
Jun 28, 2013 -

Toyota of Plano responded

Anwar and Faz are both great people who truly care about their customers, and it's no surprise that they both have taken such good care of you! We know our customers have hectic schedules, and it's our goal to make your car purchase as easy and convenient as possible. Congratulations on the new 2013 Toyota Camry SE!

June 27, 2013

Mr. Oueini was very helpful in finding a new (used) car for me. He asked many questions to find out what I wanted/needed, and was responsive to my answers. He took his time to make sure I (and my husband More

by raten7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacoub Oueini
Jun 28, 2013 -

Toyota of Plano responded

You don't know how happy we are to hear from a returning customer! We surely do appreciate your loyalty to Toyota of Plano. Jacoub is a great asset to our team, so we are so happy to hear that he took such good care of you. Congrats on the new (used) car, and we look forward to seeing again!

June 26, 2013

Matt Hashem was a tremendous help assisting with the lease of our second Prius. The dealership really worked hard to find the car that had everything we were looking for and to stay within our budget. I More

by amedgar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hashem
Jun 26, 2013 -

Toyota of Plano responded

We are so happy to hear that you were able to get the exact vehicle you wanted, and also fit your budget. Matt is a great asset to our team, and it's great to know that he took great care of you!

June 22, 2013

Jorge was great! I can trust that I bought a great car from this dealership. They worked with me on price and when it got late I didn't feel rushed to leave. Great buying experience! More

by knicoleheath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruelas
Jun 23, 2013 -

Toyota of Plano responded

Jorge IS great! :) We are so glad to hear that he was able to make your vehicle purchase so enjoyable. Congrats on the new car!

June 22, 2013

Jorge listened well and helped us find the vehicle that would meet our needs. Prices of used cars is too high all over the market, but at least we got something we think will be reliable. The dealership More

by Agast2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruelas
Jun 23, 2013 -

Toyota of Plano responded

Thank you for sharing your experience with us online. We are glad to hear that Jorge made your purchase easy and stress-free. Congrats!

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