Toyota of Plano

I had a horrible experience with a dealership (Chevy) a few months ago. The thought of needing to buy a car was terrible. I did not want to be treated again, like I was a dummy who could not read the fine few months ago. The thought of needing to buy a car was terrible. I did not want to be treated again, like I was a dummy who could not read the fine print. Lots of prayers for help in this area. I saw a car on line...Cameron McEnturff was placed in my path of car shopping. So kind, helpful, knowledgeable (for me prayers were answered). I liked him instantly on the phone, through emails and even better in person. Funny part was I texted him asking if the car was automatic...old lady tired of shifting, after I put a hold on it.. Duh! His surprised reply "Of Course". He was very so helpful, buying a car today 5/9/2024 turned out to be a fun experience. My daughter and I LOVED the used 2020 Toyota, though it still has more tech than I will ever need. I did get a manual for dummy's,, just kidding. I'm sure I will enjoy each new day discovering something new on my beautiful ride. Thank you Cameron McEnturff, your one in a million. My prayer was answered! Derek Haines! Thank you sir for being so helpful, explaining, and taking time to put all my financial concerns to rest. I did not mind, giving you my hard earned money. I had a wonderful experience at Toyota of Plano. More

Great service as always. Bob Bostley is always great and will definitely recommend and be back for my next service Bob Bostley is always great and will definitely recommend and be back for my next service More

Today marks my sixth service with Toyota of Plano Service Department. I got my 5,000 mile free warranty work done which consists of tire rotation, oil and oil filter change, and their multi point inspection. Department. I got my 5,000 mile free warranty work done which consists of tire rotation, oil and oil filter change, and their multi point inspection. I checked in a few minutes before my appointment time at 12:30. I was met with a prompt friendly Service Representative. I was on my way by 1:30. If you need your oil changed and a quick check on the multi point service work don’t hesitate to use this location. I own different new cars and they service them here. Every oil change has taken no more than one hour and maybe a few minutes more but never longer than that. The entire service team from top to bottom executes with precision in my opinion. They have their system and plan down and they execute it perfectly. I strongly recommend you check this team out. More

The management has very good worker. They talk to customers very well and then they care about customers too. I really appreciate Toyota dealership. It's always clean. The services are They talk to customers very well and then they care about customers too. I really appreciate Toyota dealership. It's always clean. The services are very tops. I hope everyone who work at the Toyota keep it the same. I'm very excited I'm going to Toyota. More

They were able to service my car in less time than was originally quoted. I was very happy with how expedited the services were. originally quoted. I was very happy with how expedited the services were. More

The service is timely. They keep their word about promised time frames and options. And they dont continue to bug me about trade ins. They keep their word about promised time frames and options. And they dont continue to bug me about trade ins. More

Service was provided in promised time frame and exceeded my expectations. The Tech was professional and communicated throughout the process. I took advantage of the tire sale and replaced all 4 tires. my expectations. The Tech was professional and communicated throughout the process. I took advantage of the tire sale and replaced all 4 tires. More

Wonderful service Ken is the best service manager . He is always helpful, efficient and professional. He is always helpful, efficient and professional. More

My advisor Ken is the BEST! Kept me informed and had a great overall experience. Kept me informed and had a great overall experience. More

I just had my 2012 Tacoma serviced here, best and easiest transaction I've had at any auto dealer! Travis and his co-workers were very responsive, polite, and did an excellent job. Also they, unlike most, ga transaction I've had at any auto dealer! Travis and his co-workers were very responsive, polite, and did an excellent job. Also they, unlike most, gave it back to me without any handprints, grease, dirt, or displaced contents! I even found that they fixed a faulty tire sensor without charging me, and I hadn't even mentioned it. Thank you!! More