Toyota of Plano

We visited Toyota of Plano on 8/9/13 to look at gently used cars. Our sales person, JR was awesome. We test drove 3 different vehicles, not once did my wife or I ever feel any pressure at all to make a pu used cars. Our sales person, JR was awesome. We test drove 3 different vehicles, not once did my wife or I ever feel any pressure at all to make a purchase. We finally made a tough decision on what would work for us and our finances. Overall from the beginning with the sales associate and the finance manager it was as smooth and easy process as I have ever had purchasing a vehicle. My wife and I would purchase from there again and recommend to anyone interested in a nice used car. More

The overall experience me & my husband had throughout the process of buying our new vehicle was wonderful. Jacoub was very helpful & was able to help us purchase what we needed a gas efficient vehicle fo the process of buying our new vehicle was wonderful. Jacoub was very helpful & was able to help us purchase what we needed a gas efficient vehicle for my daily commute. John also provided excellent service once we got our vehicle financed. We got to meet Ken during the second day we went in & basically walked out with a new vehicle that night. All three of them stayed late and we both appreciate the help, concern & basic customer care that they displayed for us. I wouldn't have it any other way. We will definitely look first with them when we decide to purchase another vehicle in the future. Thank you for all your help, time and consideration during our car shopping experience. We really really like our new Sonata :D Sincerely, Mr & Mrs Hernandez. More

Toyota of Plano was such a nice surprise to us (after we had horrible experience at another dealership in the area). Jay Lee made this purchasing process so smooth and enjoyable: he went the extra mile tr had horrible experience at another dealership in the area). Jay Lee made this purchasing process so smooth and enjoyable: he went the extra mile trying to meet our need, helping us get the right price, and explaining in detail about the car (Highlander Limited) and many other things. We couldn't have asked for more! He also did an excellent job serving as the liaison with the finance department, so we already knew what we wanted to add (e.g., extended warranty) to the deal that we got. Jay Lee was simply outstanding and we were so lucky to have had him as sales manager! We thought that it would not be easy to find someone trustworthy, professional, efficient, and nice when dealing with car sales, but we found one here at Toyota of Plano! Jay Lee is the BEST car sales manager that we have ever met! Tony was a pleasure to work with as well. He was professional and efficient. Unlike other finance people we had dealt with in the past and also recently, he respected what we wanted to have for our deal. He was not pushy at all trying to sell us more service products (although he explained to us all the available options in detail). We were impressed that Toyota of Plano had such a nice and well-coordinated team who respects customers with very nice and competitive deals. We wish that all other Toyota dealerships could learn this high work ethics and professionalism from Toyota of Plano. Keep up the good work! More

We purchased our 2013 Camry SE from Toyota of Plano with Anwar Achankunju as our salesman. This was our 2nd purchase this year from Toyota of Plano with Anwar handing both transactions. I had bought my 2013 Anwar Achankunju as our salesman. This was our 2nd purchase this year from Toyota of Plano with Anwar handing both transactions. I had bought my 2013 Corolla earlier in the year from Anwar. For anyone dreading going to a dealership or the process of buying a vehicle needs to visit Anwar. He makes the process effortless and even enjoyable. We had visited another dealership since they had the exact vehicle we were looking for but ended up coming back to Toyota of Plano to see what they could do. Toyota of Plano surpassed the other dealerships offer and ordered us the vehicle we wanted. Five days later we were picking up the vehicle we wanted at the price we could afford. Thank you Anwar and Toyota of Plano for making it happen. My wife agreed with me about Anwar, she was very taken with his professionalism and kindness. Gary & Treb Duma More

My husband and I visited another dealership first and although they were friendly they had a very limited stock of vehicles. I was looking specifically for the Cypress Green Highlander. When the other although they were friendly they had a very limited stock of vehicles. I was looking specifically for the Cypress Green Highlander. When the other dealership could not procure the car we "settled "on, we looked up who might have the vehicle in the green color. The closest dealership was in Plano and I called to inquire about it. Isreal answered the phone and researched the inventory and then gave me the stock # so we could view it on line. When we arrived at the dealership, Isreal had left for the day, so we were introduced to Merza. He drove us right to the car I was interested on one of the back lots. They had many vehicles to choose from. We asked a lot of questions about the car and we found Merza to be extremely knowledgeable about the vehicle and all the "gadgets". He got the car detailed while we were there, placed the floor mats, put the temporary plates on, paired my phone to the car and scheduled our first maintenance. Overall this was the easiest vehicle transaction we have ever experienced and we would not have any trouble recommending the dealership or Merza to anyone in the market for a new Toyota. More

Sam A. did a great job initially communicating with my wife and me via e-mail and phone, before we ever committed to purchasing a car from Toyota of Plano. He gave us a competitive price up front (we kno wife and me via e-mail and phone, before we ever committed to purchasing a car from Toyota of Plano. He gave us a competitive price up front (we know because we checked with several other dealers) and maintained that price even when we wanted to make a small change and the specific vehicle on the lot was different than originally planned. Woody helped us at the dealership while Sam A. was otherwise occupied and was very friendly. Sam K. offered substantial discounts on the warranty products in which we had some interest and made it worthwhile to purchase them. Finally, Sam A. took plenty of time to familiarize us with our vehicle, showing us the various dashboard functions, etc. I have admittedly high standards, and I will be recommending Sam A. and Toyota of Plano going forward. More

My experience was outstanding, I came into the dealership not very sure that I would get a good deal or even leave with a purchase. Tip made me feel very comfortable during this process and to just be patien not very sure that I would get a good deal or even leave with a purchase. Tip made me feel very comfortable during this process and to just be patient and not stress. Tip's customer service was great, he is very knowledgeable, professional and very personable. Over all my experience was definitely a pleasant experience. I would definitely recommend Tip and Toyota of Plano to my friends and family!!! More

We has as pleasant and comfortable experience as a car purchase can be. Alie was professional, personable, and knowledgeable. The whole process was far better than we expected. purchase can be. Alie was professional, personable, and knowledgeable. The whole process was far better than we expected. More

Brian has done an excellent job. He is a good sales Brian has done an excellent job. He is a good sales person and also delivers good customer service. Jay has also done an excellent job. Keep up the g Brian has done an excellent job. He is a good sales person and also delivers good customer service. Jay has also done an excellent job. Keep up the good work. More

I walked into the dealership with a little hesitancy as the experience of purchasing a car can be overwhelming; however, I had decided to go based on the friendliness and ease of prior correspondence with the experience of purchasing a car can be overwhelming; however, I had decided to go based on the friendliness and ease of prior correspondence with Greg cryer over a used car I had inquired about. He was extremely friendly and had just the right follow up and style with conversation that was engaging, but also super ability to let me know I was a top priority as a customer. He was excellent with his assistance in making sure that I was a satisfied customer! I met quite a few of the crew that night and all were nice and friendly as well as engaging which made the experience all the more pleasant. Oddly enough I ended up buying the car that night after we all worked together to achieve a favorable deal! Special props to Greg, but also to Bill Gironda and the gentleman who finished up my deal with the paperwork. They were easy to work with and again focused on making sure the experience was pleasant and that I was comfortable and happy to ink and drive off the lot. The biggest piece is that I had fun with the crew and everyone I interacted with throughout the process. I would highly recommend TofP to anyone in the market. Ask for Greg!! Sincerely, Pepsi windland More