
Toyota of Plano
Plano, TX
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I purchased a used Chrysler Town and Country in March, 2013. Recently I ran into a warranty issue with my vehicle with the Used Car Warranty and the Chrysler dealership, where I felt that I was being suck 2013. Recently I ran into a warranty issue with my vehicle with the Used Car Warranty and the Chrysler dealership, where I felt that I was being suckered, where I was given different facts of the cause of breakdown between the dealership and the warranty company. I called Tip Dickerson and with his quick intervention, the matter was quickly resolved. He only let up after I confirmed possession of my vehicle. In my opinion, the after sales service I received was way beyond the call of duty, although it was not a Toyota product. In future, I will only have Toyota of Plano service my Chrysler vehicle. More
I met Zia and told him what we are looking for and immediately was shown to a few cars that fits what we want. Zia was patient and professional. He continued to show us the available cars until we fin immediately was shown to a few cars that fits what we want. Zia was patient and professional. He continued to show us the available cars until we finally chose one. When we decided to test drive, he advised us to really make sure the driving experience really satisfy our needs. All our questions were answered thoroughly. A big reason we decided to close the deal was Zia's courteous and professional manner. The Finance manager Sam was also excellent. He explained the terms and conditions expertly and very clear. All dealings were done professionally and that really seal the deal. I would recommend my friend to this dealer. More
Great experience. Very friendly people in sales and finance. No pressure from the salesperson. Israel was honest and straightforward. Very little "back and forth" from the sales manager. I would re finance. No pressure from the salesperson. Israel was honest and straightforward. Very little "back and forth" from the sales manager. I would recommend this dealer to family and friends. More
We needed a specific car to drive and tow behind our motorhome. I found it online and called John Smith. He was helpful and professional. We bought the car and picked it up a week later. Couldn't be hap motorhome. I found it online and called John Smith. He was helpful and professional. We bought the car and picked it up a week later. Couldn't be happier. The car is perfect and the experience was a pleasure. We are two happy customers. Thanks John Smith, et al. More
I have purchased many Camrys from this dealership. This time I had the pleasure of working with Keith Burr. I would highly recommend Toyota of Plano and Keith Burr for your new car needs. time I had the pleasure of working with Keith Burr. I would highly recommend Toyota of Plano and Keith Burr for your new car needs. More
I used to be a big fan of Honda cars. There were many reasons I chose Honda over Toyota. One of many was the salesperson I met before. Now, I am very happy that I chose Toyota. Jay was the best honest h reasons I chose Honda over Toyota. One of many was the salesperson I met before. Now, I am very happy that I chose Toyota. Jay was the best honest hard working sale person I've ever met. He was very kind and informative. He spent hours to explain and search the best offers with hospitality. It was very pleasant experience dealing with Jay Lee and Toyota of Plano. More
John Smith is a very professional used car salesperson. He answer your questions honestly and right to the point. Based on his many years car dealership experience, he can direct you to the right direction He answer your questions honestly and right to the point. Based on his many years car dealership experience, he can direct you to the right direction if you tell him your target and concerns. Highly recommend John. More
After conducting research into the right sales person, Brian's name came to the top of the list. I am not interested in working with salesmen who are pushy, arrogant or aggressive. Brian was exactly how Brian's name came to the top of the list. I am not interested in working with salesmen who are pushy, arrogant or aggressive. Brian was exactly how is reviews labeled him - friendly, patient (was with us until after 9pm) and very knowledgeable. Brian's primary job is on the used car side, however we utilized his services for a lease on a new vehicle. I would recommend everyone utilize Brian for your Toyota needs in the DFW area. If all sales people were like him, the car buying experience would not be a dreaded event. I rated the quality of work and experience as 4 out of 5 due to the overall car buying preference for me. I dread it every time. I will likely never give the experience a perfect score. However; my experience with Brian was the best I have ever had. More