Toyota of Plano

Karen Schlatterer is my representative. She is courteous and professional and determined to get the car you are looking for. I only wanted the RED Corolla S Plus with the 17" tires, and boy did she deliver and professional and determined to get the car you are looking for. I only wanted the RED Corolla S Plus with the 17" tires, and boy did she deliver! Karen stayed in close touch with me and let me know the journey it took to get that red car delivered. I love it. I have actually been in touch with Karen for a year, first looking at the red Rav4, but then deciding the Corolla with the new design was the better choice for me. She was very patient and started the process immediately. Throughout that year, Karen stayed in touch with me to ask if I had any questions or concerns, but I trusted she would get me the car I wanted as soon as possible. Randy George has been my service advisor for over 15 years. This is the 3rd car I have bought from Toyota of Plano. I would not want to go anywhere else. Randy listens and advises and I have trusted him with my Corollas and done as he suggests because I know he is right. I trust that Randy is forthright and fair. I really feel that Randy is the reason I keep coming back to Toyota of Plano. We will always need service. Thank you Karen and Randy for all you do for me. More

Awesome Experience! Karen was great from the very begining and got me a great deal on a Brand New Rav 4. The transaction was done in no time (even on a busy Saturday), with all the explanation I need begining and got me a great deal on a Brand New Rav 4. The transaction was done in no time (even on a busy Saturday), with all the explanation I needed (leasing my first car...). Highly recommended for anyone looking for 1st Class service More

John Smith made the car buying experience very easy and pleasant. He was patient and let me test drive every car/SUV that I wanted to try out. He was courteous and extremely helpful in assisting me and w pleasant. He was patient and let me test drive every car/SUV that I wanted to try out. He was courteous and extremely helpful in assisting me and was not pushy. A very nice change to the car buying ordeal. Jay H was very courteous and professional as well. More

This was our first time working with Toyota of Plano and Alie was great. He was friendly and relatable but the one thing that really stood out to us was that he made himself available 24/7 which showed he r Alie was great. He was friendly and relatable but the one thing that really stood out to us was that he made himself available 24/7 which showed he really understands what good customer service is. They were also very willing to work with us in terms of price. The car I wanted to purchase was not available at the dealership or any dealerships around the area so it was ordered from Japan. I also had a few additional items installed once the vehicle arrived. The entire process went smoothly with the exception of a few hiccups. Alie went out of his way to make everything right for us and we truly appreciated that as the small issues we encountered were not necessarily his fault. We would definitely purchase a car from Alie again and highly recommend him to anyone looking to purchase a new Toyota. More

This was my first time leasing or buying a car and it went very smoothly. I had several questions about the lease process and they were able to answer them clearly for me. Everything went much easier tha went very smoothly. I had several questions about the lease process and they were able to answer them clearly for me. Everything went much easier than I thought it would. More

Our experience buying a new car from Toyota of Plano was excellent. Our sales representative was Jay Lee. He provided an outstanding service. He answered all of our questions, made recommendations based excellent. Our sales representative was Jay Lee. He provided an outstanding service. He answered all of our questions, made recommendations based on our needs but also allow us the space to make our decision. Thanks to Jay Lee this was our best experience buying a new car. More

I got a Toyota RAV4. The sales manager Karen Schlatterer is very knowledgeable about the car. The people at the dealership is very friendly. The price is great. The whole transaction went very smoothly. The is very knowledgeable about the car. The people at the dealership is very friendly. The price is great. The whole transaction went very smoothly. The dealer ordered this car for me and i got the car exactly as what i ordered. I didn't get any surprises on features i want are missing (which happens are lot in other dealers). A++!! More

I was completely impressed with this experience. The impression of buying a car is like pulling teeth but I was pleasantly surprised at the experience at Toyota of Plano. The entire staff was nice and t impression of buying a car is like pulling teeth but I was pleasantly surprised at the experience at Toyota of Plano. The entire staff was nice and the internet sales manager we met with, Sam Albalouli was incredible! Definitely as for him when you go to check out cars. He is very easy to work with, very honest, and truly cares about getting the best product and deal for you and your family. It was a good experience and I definitely would buy another Toyota just because of how great Sam, and the Toyota team was to work with. More

This was my 3rd lease of a Corolla, and Jay Lee made it seamless and worth the wait for the 2014. He provided several options and came up with the best pricing available for me end of lease 2011 and into seamless and worth the wait for the 2014. He provided several options and came up with the best pricing available for me end of lease 2011 and into the 2014. Customer service skills are outstanding as he definitely strives to keep you happy. FANTASTIC JOB Jay! I hope every customer is provided the same service I had More

Each of the employees we worked with during our visit to Toyota of Plano last night were extremely helpful, courteous and friendly. We highly recommend visiting and purchasing with them. Left feeling compl Toyota of Plano last night were extremely helpful, courteous and friendly. We highly recommend visiting and purchasing with them. Left feeling completely comfortable with our purchase and love our new vehicle! Thank you! More