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Toyota of Plano

Plano, TX

4.8
5,379 Reviews

6888 TX-121

Plano, TX

75024

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Showing 5,379 reviews

August 31, 2013

Excellent customer service. Very pleasant purchase. I will be recommending Toyota Of Plano to my friends and co workers. Brian even filled the tank with gas. More

by rickmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Salm, Brian Salm
Sep 02, 2013 -

Toyota of Plano responded

We are glad you had such a positive experience and that Brian was able to assist you with your purchase! Congratulations on your new vehicle!

August 31, 2013

Came in to test an FRS. Kevin was VERY helpful and knowledgeable and didn't put any pressure on me. Was a very enjoyable experience, highly recommended. Will return for any Toyota needs. More

by mehlmanmichael
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Vo, Kevin Vo
Sep 02, 2013 -

Toyota of Plano responded

Thank you for your kind words regarding Kevin. He is a great employee and we are lucky to have him on our team! Hope you enjoyed test-driving the new FRS! :)

August 31, 2013

Mr Israel Moncada gave me a friendly reception for my car purchase. And he offered me a relative good price for the RAV4 I chose. Totally, during the purchase, I have known everything I wanted to know and go More

by lishengyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2013 -

Toyota of Plano responded

I am glad Israel was able to make the purchase of your RAV4 a pleasant one. If you have any questions or there is anything else we can assist you with, please give us a call at the dealership. Thank you again for your business!

August 30, 2013

Brian Salm was fantastic! He was knowledgeable and he had the necessary experience to make the deal painless. I liked that we settled on a fair price without hours of haggling and going back and forth b More

by lefonquey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Salm
Aug 30, 2013 -

Toyota of Plano responded

Thank you for the great recommendation. We are pleased you had a hassle-free purchase experience with Brian. He is a great employee and we are lucky to have him on our team. We hope you are enjoying your new Camry!

August 30, 2013

We were looking at the Toyota Sienna and the Honda Odyssey. Sam at Toyota of Plano did a fantastic job of showcasing the Sienna as well as showing us the perks of the minivan during the test drive. More

by tglasgow7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2013 -

Toyota of Plano responded

We are pleased that we were able to offer you a great purchase experience. Sam is a great salesman and always does his best to accommodate our customers. We are happy to have him on our team! Congrats on the new Sienna XLE, and we look forward to seeing you again in the future!

August 30, 2013

I never felt any type of pressure from Mark, he had lots of patience, and explained all the details to the cars he showed me!! More

by arielraquel9699
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Miller
Aug 31, 2013 -

Toyota of Plano responded

Thank you for sharing your experience with us online. We appreciate you giving us a chance to earn your business. Let us know if you have any questions!

August 29, 2013

Took my Prius in for a recall part replacement that I was told would be no change. They called me offering additional $1000 of work needed. When I said No to the fixes they the double charged my card for a $ More

by Sonny1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vince Dies , Jordan Robison
Oct 10, 2013 -

Toyota of Plano responded

Thank you for taking my call earlier and for taking the time to share your comments regarding your experience with us. Even though it was not positive, it was helpful as we are always looking for ways to provide a better service. We apologize for what happened and hope to have the privilege of serving you again in the future.

August 27, 2013

My experience was wonderful. Matt Hashem took the time to listen to what I wanted and was mindful of my budget. I was able to lease the vehicle I wanted at the price I could afford. Car buying is hard b More

by gataylor
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faz Imam, Matt Hashem
Aug 28, 2013 -

Toyota of Plano responded

Thank you so much for sharing your experience with us online. I am so happy to hear that Matt took such good care of you, and was able to get you into a car you love at a price you can afford. Congrats on the new vehicle and we look forward to seeing you in our service department for your next oil change!

August 26, 2013

Excellent service from JR Sebastian and Jay Hassell! I Excellent service from JR Sebastian and Jay Hassell! I am very pleased with the service that JR provided during my car purchases. I ended up buying t More

by LeonardoFigueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jr Sebastian
Aug 26, 2013 -

Toyota of Plano responded

Wow, 2 vehicles! Thank you for choosing Toyota of Plano to purchase both of them :) We are pleased to hear JR and Jay helped ensure we were able to get you two great vehicles at great prices. We love to hear our customers drove away happy!

August 26, 2013

Jay is a great sales person, very hardworking, gave me so much information and facts about the car I'm interested, not pushy, never hesitates to show the inventory even if I have seen and test drove so many More

by TamirEnkhbat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Lee
Aug 26, 2013 -

Toyota of Plano responded

I love hearing reviews like this! The best form of advertising is word of mouth and I'm happy to hear you recommend Jay so highly. If you have any other questions, please don't hesitate to contact us!

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