Toyota of Plano
Plano, TX
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Toyota of Plano is the best in the DFW area. I was all set and ready to buy at the Toyota dealership in McKinney but, woke up the next morning just feeling like I should double-check myself and take a loo set and ready to buy at the Toyota dealership in McKinney but, woke up the next morning just feeling like I should double-check myself and take a look at Toyota of Plano. In my case, second guessing myself was the best thing I could have done. Michael Collins explained everything to me MUCH better than it was explained in McKinney and completely put my mind at ease about the whole process. At the end of the day, Michael got me in more of a car than I was looking at in McKinney and For A Better Deal! Better car, better deal, better salesman. I can't say much more than that. More
He is great asset for your organization Is really good He is great asset for your organization Is really good with a customer and have a professional attitude and really I did like Great sales man He is great asset for your organization Is really good with a customer and have a professional attitude and really I did like Great sales man More
Mark Miller and the sales process were great. I would recommend Mark to everyone. After the papers were signed, the problems began with Financing. Long story short, the finance manager made some major mi recommend Mark to everyone. After the papers were signed, the problems began with Financing. Long story short, the finance manager made some major mistakes and I had to spend hours trying to track someone down to help me get the info I needed to make my payment on time (after I still hadn't received anything from Toyota Financial Services four days before my payment was due). The finance manager was really quite worthless all done and said. However, I wrote a letter to the GM about my concerns so they could be addressed and no one else would have to deal with this frustration. I received a reply from the GM today and he went above and beyond to remedy the situation and turn a bad experience into a good one. I understand everyone makes mistakes...that's just life. I just wanted them to own up to it and provide some sort of apology and customer service which had been really hard to come by after I signed the papers. Rusty, the GM, truly went above and beyond and I really appreciate his attention to the matter and the resolution. More
My recent car buying experience at Toyota of Plano was simply amazing. Buying a car in the past has been one of the most nerve racking processes ever. However, my sales associate, Tip, made the process simply amazing. Buying a car in the past has been one of the most nerve racking processes ever. However, my sales associate, Tip, made the process seamless. He talked to me over the phone and provided me with a host of knowledge and information that allowed me to narrow my choices before I came to the car lot. This proved to be extremely helpful. He informed me of Toyota's lease program, which I never considered, and this option was really the best choice for my current situation. I am extremely pleased and will be referring Tip and Toyota of Plano to all my friends and family. Good job guys!! Thanks so much, Adriana Garcia More
Karen was absolutely wonderful to work with. She was very kind and courteous, and provided exceptional customer service. We have been to many different Toyota dealerships and Toyota of Plano, in my opi very kind and courteous, and provided exceptional customer service. We have been to many different Toyota dealerships and Toyota of Plano, in my opinion, is one of the best. The price we paid for our 2013 Camry was fair and got a fair price for our trade-in. Karen answered all of our questions, and even answered the ones we forgot to ask. We will definitely refer our friends and family to Karen in the future. More
We went in just to look at cars. Keith greeted us and made us feel very welcome. He was able to get us the car we wanted with the payments we needed. Great experience. made us feel very welcome. He was able to get us the car we wanted with the payments we needed. Great experience. More
Great customer service skill. Jorge cares for his clients and is very friendly. I will truly recommend this dealership to all my friends and family because they are unique. and is very friendly. I will truly recommend this dealership to all my friends and family because they are unique. More
Had been searching for this type minivan at several dealers, called about a couple. Found this Chrysler on site and didn't have picture. Called dealer and spoke to Brian and asked if he could get more dealers, called about a couple. Found this Chrysler on site and didn't have picture. Called dealer and spoke to Brian and asked if he could get more information on vehicle and take pictures. He went above and beyond with the pictures he took. We asked if it had stow and go seats, and he went furthur and actually folded all the seats down and then took pictures so we could see exacty what we needed to see. Was very pleased with the amount of work that was done before we test drove. They did an excellent check on the van and am loving it like it was a brand new one. More
I recently purchased a Toyota Camry 2013 from this dealership and am very happy with the price they offered also their customer service is amazing, I do recommend this dealership. dealership and am very happy with the price they offered also their customer service is amazing, I do recommend this dealership. More