Toyota of Plano
Plano, TX
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John Smith made the car buying experience very easy and pleasant. He was patient and let me test drive every car/SUV that I wanted to try out. He was courteous and extremely helpful in assisting me and w pleasant. He was patient and let me test drive every car/SUV that I wanted to try out. He was courteous and extremely helpful in assisting me and was not pushy. A very nice change to the car buying ordeal. Jay H was very courteous and professional as well. More
This was our first time working with Toyota of Plano and Alie was great. He was friendly and relatable but the one thing that really stood out to us was that he made himself available 24/7 which showed he r Alie was great. He was friendly and relatable but the one thing that really stood out to us was that he made himself available 24/7 which showed he really understands what good customer service is. They were also very willing to work with us in terms of price. The car I wanted to purchase was not available at the dealership or any dealerships around the area so it was ordered from Japan. I also had a few additional items installed once the vehicle arrived. The entire process went smoothly with the exception of a few hiccups. Alie went out of his way to make everything right for us and we truly appreciated that as the small issues we encountered were not necessarily his fault. We would definitely purchase a car from Alie again and highly recommend him to anyone looking to purchase a new Toyota. More
This was my first time leasing or buying a car and it went very smoothly. I had several questions about the lease process and they were able to answer them clearly for me. Everything went much easier tha went very smoothly. I had several questions about the lease process and they were able to answer them clearly for me. Everything went much easier than I thought it would. More
Our experience buying a new car from Toyota of Plano was excellent. Our sales representative was Jay Lee. He provided an outstanding service. He answered all of our questions, made recommendations based excellent. Our sales representative was Jay Lee. He provided an outstanding service. He answered all of our questions, made recommendations based on our needs but also allow us the space to make our decision. Thanks to Jay Lee this was our best experience buying a new car. More
I got a Toyota RAV4. The sales manager Karen Schlatterer is very knowledgeable about the car. The people at the dealership is very friendly. The price is great. The whole transaction went very smoothly. The is very knowledgeable about the car. The people at the dealership is very friendly. The price is great. The whole transaction went very smoothly. The dealer ordered this car for me and i got the car exactly as what i ordered. I didn't get any surprises on features i want are missing (which happens are lot in other dealers). A++!! More
I was completely impressed with this experience. The impression of buying a car is like pulling teeth but I was pleasantly surprised at the experience at Toyota of Plano. The entire staff was nice and t impression of buying a car is like pulling teeth but I was pleasantly surprised at the experience at Toyota of Plano. The entire staff was nice and the internet sales manager we met with, Sam Albalouli was incredible! Definitely as for him when you go to check out cars. He is very easy to work with, very honest, and truly cares about getting the best product and deal for you and your family. It was a good experience and I definitely would buy another Toyota just because of how great Sam, and the Toyota team was to work with. More
This was my 3rd lease of a Corolla, and Jay Lee made it seamless and worth the wait for the 2014. He provided several options and came up with the best pricing available for me end of lease 2011 and into seamless and worth the wait for the 2014. He provided several options and came up with the best pricing available for me end of lease 2011 and into the 2014. Customer service skills are outstanding as he definitely strives to keep you happy. FANTASTIC JOB Jay! I hope every customer is provided the same service I had More
Each of the employees we worked with during our visit to Toyota of Plano last night were extremely helpful, courteous and friendly. We highly recommend visiting and purchasing with them. Left feeling compl Toyota of Plano last night were extremely helpful, courteous and friendly. We highly recommend visiting and purchasing with them. Left feeling completely comfortable with our purchase and love our new vehicle! Thank you! More
I had an appointment to see John Fulgoni about leasing another RAV 4. John did a great job explaining everything about the new car, from the inside out. He wanted to make sure I knew how to use all of the another RAV 4. John did a great job explaining everything about the new car, from the inside out. He wanted to make sure I knew how to use all of the great features. He was easy to get along with and he made me feel very comfortable.I have been a customer of this dealership for several years and I have always had the best service and the best people take care of me. I would definately recommend this dealership to anyone. More
Tip Dickerson was courteous , knowledgeable, and professional. He made our overall experience pleasant. We made a decision to buy the Forerunner 15 minutes after our arrival and test drive. I professional. He made our overall experience pleasant. We made a decision to buy the Forerunner 15 minutes after our arrival and test drive. I was very disappointed that it took close to two hours before our paper work was ready to execute. We paid cash for the Toyota so there should not have been a lengthy credit evaluation. The explanation we received was that there were 3 or 4 people ahead of us. If that were the case, I would suggest that Toyota of Plano is understaffed on Saturday if it takes two hours to "paper " a cash deal. I was not impressed with the extended warranty promotion first from the "manufacturer" side and then the second warranty promotion at the time we signed the papers. I made it very clear to Sam while signing the papers that extended coverage was not something we were in purchasing. We have purchased 5 Toyotas over the past 15 years because they are dependable and durable. To end on a more positive note, we were appreciative of the full tank of gas in the automobile when we left. I would give TiP a high five. He made our experience overall enjoyable. More