Toyota of Plano
Plano, TX
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Tip worked with us to find exactly what we were looking for to give my husband for his 40th birthday! Thank you so much for helping to make his birthday special! for to give my husband for his 40th birthday! Thank you so much for helping to make his birthday special! More
Purchased car for agreed upon price. Through miscalculations, twice the price was raised. Asking for a 3rd increase and withholding plates. How many more increases? miscalculations, twice the price was raised. Asking for a 3rd increase and withholding plates. How many more increases? More
My wife and I found our salesman to be courteous, patient, well in formed and very professional. Jay took a lot of time with us even after the sale to make sure we got comfortable with our new car. patient, well in formed and very professional. Jay took a lot of time with us even after the sale to make sure we got comfortable with our new car. I can jeartily recommend Jay Lee and this dealership!tyhall More
Our experience with Toyota of Plano was surprisingly very pleasant. Our experience in the past has not been good when dealing with salespersons. Matt Hashem was a great relief! He was very helpful, without b pleasant. Our experience in the past has not been good when dealing with salespersons. Matt Hashem was a great relief! He was very helpful, without being pushy, and helped us make a very important decision to continue leasing our cars from Toyota. Matt patiently guided us with the intricate new technology involved with our new 2014 Camry. He also offered to call within a week for a follow-up of any questions/concerns we might have. We would gladly recommend Toyota of Plano and Matt Hashem to our friends and family. More
I always have reservations about buying a new or used car. Always seems to be a chore, not a pleasure. I would know as I purchase quite a few new and used vehicles for clients and family. The first perso car. Always seems to be a chore, not a pleasure. I would know as I purchase quite a few new and used vehicles for clients and family. The first person that greeted me at Toyota of Plano confirmed my reservations about buying vehicles. He was a very unfriendly and agitated individual. I asked to see the sales manager. With much tension and hostility I got directed inside by a gesture pointing toward the sales floor. When inside I was warmly greeted and shown to the managers office by Brian Slam. After speaking with the manager Shane House he directed me back to Brian who took very good care of us. All our concerns and questions were answered honestly and openly. Never in a long time have I had this kind of treatment at a dealership. Used car salesmen have gotten a bad reputation due to people like the man who first spoke to us when we got to the dealer. What a relief it is to find someone who sill believes in honesty and integrity. Between Brian and Shane we had a pleasurable purchasing experience. They took great care of us and gave us a fair price on the vehicle we purchased. Thanks Brian, and Shane! More
When looking for a truck, I talked to and visited about 5 different dealerships, other than Toyota of Plano. They all wanted to put me through the same process of trying to sell me more truck than I wanted, different dealerships, other than Toyota of Plano. They all wanted to put me through the same process of trying to sell me more truck than I wanted, bring in a manager, then another one, etc. When I started talking to Mirza and Rusty, they focused on what I wanted and could afford, not what they needed to sell me. These guys were so helpful in getting me more truck for money. When the price didn't work, they kept working for me. All of this took about 2 days. They even let me drive the truck for a couple of days and were ready to take it back if I didn't feel good about the deal. This has been by far the best buying experience i have ever had!!! More
I'm extremely disappointed with the service at Toyota of Plano. I had been talking to John Fulgoni for over a week and been going back and forth via email regarding my interest in a Toyota Camry. When th of Plano. I had been talking to John Fulgoni for over a week and been going back and forth via email regarding my interest in a Toyota Camry. When the price was negotiated via email and phone, I decided to make my way over to the dealership and was basically lied to on the price that had been finalized on email. I was told that the price would be $1,000 higher and the interest rate would NOT be 0% when thats what was agreed upon with my discussions with John. I wasted 2 hours of my time at the dealership and walked out. I would never recommend anyone to buy their car from Toyota of Plano as they do NOT conduct their business with honesty. More
TERRIFIC!!! This dealership and Toyota in general is by far the best to make your car deal! They go above and beyond to deliver the deal as promised! We were beaten down by several other metroplex Nissan far the best to make your car deal! They go above and beyond to deliver the deal as promised! We were beaten down by several other metroplex Nissan dealerships and found Toyota of Plano the easiest deal by far! We did most of our negotiation on line and via phone calls and received excellent service from all sides of the dealership in sales and finance. Thank you Jorge for all your help! More
My sales professional was John Smith. From the initial phone conversation and throughout the entire transaction, he was courteous, friendly, honest and helpful. He made the sales experience a good one an phone conversation and throughout the entire transaction, he was courteous, friendly, honest and helpful. He made the sales experience a good one and so I would highly recommend him. More
Sal was very helpful and courteous, which is great, but he also had another quality that I admired very much, and that was his patience. We visited a few dealerships before Toyota of Plano and didn't meet he also had another quality that I admired very much, and that was his patience. We visited a few dealerships before Toyota of Plano and didn't meet a single salesperson with the thoughtfulness that Sal gave us. We really appreciated his effort and time, and would definitely recommend him, and the dealership, in the future. More