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Toyota of Plano

Plano, TX

4.8
5,379 Reviews

6888 TX-121

Plano, TX

75024

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Showing 5,379 reviews

November 06, 2013

Tip worked with us to find exactly what we were looking for to give my husband for his 40th birthday! Thank you so much for helping to make his birthday special! More

by CWoodard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tip Dickerson
Nov 07, 2013 -

Toyota of Plano responded

Wow, that's one of the best birthday presents I've ever heard of! :) I am so happy to hear that Tip was able to help you make your husband's birthday special. Thank you so much for sharing the experience with us online, congrats on the new vehicle and happy 40th to your husband!

November 06, 2013

Purchased car for agreed upon price. Through miscalculations, twice the price was raised. Asking for a 3rd increase and withholding plates. How many more increases? More

by sw6508
Customer Service
Friendliness
Price
Recommend Dealer
No
November 02, 2013

My wife and I found our salesman to be courteous, patient, well in formed and very professional. Jay took a lot of time with us even after the sale to make sure we got comfortable with our new car. More

by tyhallt0330y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Lee
Nov 03, 2013 -

Toyota of Plano responded

Thank you so much for the great recommendation! Glad you had a wonderful experience with Jay Lee!

November 01, 2013

Our experience with Toyota of Plano was surprisingly very pleasant. Our experience in the past has not been good when dealing with salespersons. Matt Hashem was a great relief! He was very helpful, without b More

by marcegarci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hashem
Nov 01, 2013 -

Toyota of Plano responded

I am so glad to hear that Matt was able to give you a good purchasing experience! I know car shopping can be a hassle, and it's good that Matt made it easy for you. Congrats on the new Camry!

November 01, 2013

I always have reservations about buying a new or used car. Always seems to be a chore, not a pleasure. I would know as I purchase quite a few new and used vehicles for clients and family. The first perso More

by mikefrisbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane House, Brian Salm
Nov 03, 2013 -

Toyota of Plano responded

I am sorry to hear that your first impression of us was not so positive, but I am very glad to hear that you gave us another chance to prove our professionalism and care for our customers. Brian and Shane are great assets to our team and I'm glad they were able to give you a positive purchasing experience! Congrats on the new vehicle!

October 31, 2013

When looking for a truck, I talked to and visited about 5 different dealerships, other than Toyota of Plano. They all wanted to put me through the same process of trying to sell me more truck than I wanted, More

by ksmercer10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Gentry, Mirza Begovic
Nov 01, 2013 -

Toyota of Plano responded

Thank you so much for sharing your experience with us online. Mirza and Rusty are the best, and I am so happy you enjoyed your vehicle purchase with them! Congrats on the new Truck!

October 30, 2013

I'm extremely disappointed with the service at Toyota of Plano. I had been talking to John Fulgoni for over a week and been going back and forth via email regarding my interest in a Toyota Camry. When th More

by farismeghani
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Fulgoni
October 30, 2013

TERRIFIC!!! This dealership and Toyota in general is by far the best to make your car deal! They go above and beyond to deliver the deal as promised! We were beaten down by several other metroplex Nissan More

by lisathornton4740
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faz Imam, Jorge Ruelas, Sam Kaar, Bill Gironda
Oct 31, 2013 -

Toyota of Plano responded

Thank you for sharing your great experience with us online! I am so happy to hear that you enjoyed your vehicle purchase with Jorge so much, and that it was so easy for you. Congrats on the new vehicle!

October 29, 2013

My sales professional was John Smith. From the initial phone conversation and throughout the entire transaction, he was courteous, friendly, honest and helpful. He made the sales experience a good one an More

by calmesee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2013 -

Toyota of Plano responded

Thank you for sharing your experience with us online. John is a great asset to our team, and I'm glad he took good care of you. Congrats on the new vehicle!

October 29, 2013

Sal was very helpful and courteous, which is great, but he also had another quality that I admired very much, and that was his patience. We visited a few dealerships before Toyota of Plano and didn't meet More

by jakemeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Rodriguez
Oct 29, 2013 -

Toyota of Plano responded

Thank you so much for the recommendation. I know Sal appreciates reading your kind words, as do we. Congrats on the new vehicle and we look forward to working with you again in the future!

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