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Toyota of Plano

Plano, TX

4.8
5,425 Reviews

6888 TX-121

Plano, TX

75024

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Showing 5,425 reviews

April 01, 2022

Friendly service. Clean environment. Sales associate was very knowledgeable on what needed to be done with my vehicle and also honest. More

by SJ Richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Murillo
March 29, 2022

Natalie in service is amazing! !! She has such a genuine smile and actually wants to help. She made the process quick and easy. Definitely recommend going to Natalie! More

by Meowcats818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie in service
March 27, 2022

Excellent, excellent service! Also excellent employee, James, in the Service area to purchase other Toyota parts, etc. I have already recommended Plano Toyota to others! More

by Judy Hynes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James ? Service = Derick Heckel = Service
Mar 27, 2022 -

Judy Hynes responded

Derick Heckel, my Servic Advisor, was just wonderful; professional, knowledgeable, helpful, courteous, and he is truly an Asset to Plano Toyota! The Best Service Advisor I have ever had, and this is my Third Camry since 1989! I am the happiest I have ever been with my service, and my car was spotlessly clean when it arrived! He promised me it would be serviced within 45 minutes, and it was ready in 46 minutes! That is what I call fabulous Service! Derick deserves a raise! I know I cannot arrange that for him, but please Do Not lose one of your Best Assets! Derick is a Jewel, and great for Toyota Of Plano! Thank him and you too!

Mar 27, 2022 -

Judy Hynes responded

Great experience! Thanks to Derick Geckel, and Toyota of Plano! 5, I would give both a 10!

March 26, 2022

Jonathan was very responsive and not pushy. The courtesy driver (Mike Barnes) was very kind, and quick to help and ensured I made it back to my office on time. More

by Naumlakh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Barnes , Jonathan Salas
March 25, 2022

Excelente service and great facilities. Just need to put cofe machine to make the wait much better More

by Gustavo Aguirre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Mccorkle
March 23, 2022

Very efficient and friendly service . They take care of their customers best interest and keep your vehicle like new. I have never had a better dealership to work with. More

by kewandalh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Parker, Carlos Murillo, Ali Bahadori, Jose Campos
March 22, 2022

Plano Toyota is the only place I take my Prius. They are knowledgeable and trustworthy, and competitively priced. My service advisor is honest, and I really appreciate that. More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Watters
March 17, 2022

Appreciate your time management and customer care. Neat tidy and customer caring approach. Thank you very much More

by Gigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not known
March 12, 2022

Great service experience with trustworthy professionals who take great care of me and my Toyota! More

by Scott Reed Sequoia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Parker
March 05, 2022

Customer service was great and friendly. Which they had complimentary coffee and soft drinks because the other stores have it. Other than that my experience was good. More

by Lwill 1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name
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