Toyota of Plano
Plano, TX
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Best dealer experience ever! We don't normally experience such good care when we go to a car dealership, but this time was the exception. Sama was the best sales person I've ever We don't normally experience such good care when we go to a car dealership, but this time was the exception. Sama was the best sales person I've ever dealt with in the area of buying a car. It really felt like she worked hard to find us exactly what we needed and wanted and helped us to get within our monthly budget. I appreciated her knowledge on the cars we were looking at and her willingness to go the extra mile. Ismail was able to answer a lot of questions as well while Sama took care of finding us a car to test drive and was extremely easy to work with. Justin and Kal were very helpful in tying up the loose ends and making sure all our needs were met before we left. Mirza was the best financial guy we've ever had the pleasure of working with. Very knowledgeable and never pushy. Everyone was so kind to us and our daughter. They will definitely get all our business from here on out. Thanks Toyota of Plano! More
Great buying experience Dennis was great! He was very patient and helpful as I made my way from a RAV4 to a Venza to the Avalon that I finally purchased. I will certainly r Dennis was great! He was very patient and helpful as I made my way from a RAV4 to a Venza to the Avalon that I finally purchased. I will certainly recommend him and Toyota of Plano to everyone I know that is looking for a vehicle. Overall it was a very pleasant experience. More
Flawless customer service ! Sam and Sean was very helpful through our new car buying experience. I have to say they both had an excellent approach to our needs as far as our budg Sam and Sean was very helpful through our new car buying experience. I have to say they both had an excellent approach to our needs as far as our budget and desires. They have helped us understand the process thoroughly. We had a great experience and would highly recommend them to anyone! Very kind of them . I am very happy about my new car because of them. More
Truly Exceptional! Toyota of Plano provided our first positive car-buying experience in our quest to find our daughter's first car. After having a horrendous experience Toyota of Plano provided our first positive car-buying experience in our quest to find our daughter's first car. After having a horrendous experience at Toyota of Dallas, we were referred by friends to Tony Pan at Toyota of Plano. He was honest, helpful and found us the perfect car for our daughter. His sales person, Francisco Perez, was great throughout the process from test-drive to delivery. They listened to our needs and offered the best price and professional customer service. Highly recommend this dealership! More
An Exceptionally great experience at Toyota of Plano Moe THE AWESOME car sales man (I am proud to say that he was MY CAR SALESMAN) greeted me and my kids in the parking lot with a great smile. From that Moe THE AWESOME car sales man (I am proud to say that he was MY CAR SALESMAN) greeted me and my kids in the parking lot with a great smile. From that point on wards to the final minute of departure, this sales man has exceeded my expectations by far. His exceptionally great attitude and outstanding performance as a sales man has surprised me.Not only that he has remarkable product knowledge, he is friendly, understanding and an easy person to work with. He loves to anticipate (a very rare quality) and fulfill his customer's needs and requirements . He asked me different questions to fully understand my needs/wants/requirements and drove us to a lot where he showed me exactly what I asked for. He is neither pushy nor will sell you something that you have not asked for. He gave me a detailed analysis of different options and their price. We came back to his office and then I left with a promise that I will be back a day later with my wife. My appointment was set for 4pm. Me and my wife met him on the scheduled time and day. He was ready for us. I told him to educate my wife about the new Highlander and its features. He fully explained the options and their working once again. We test drove the vehicle. After that we spent about 10 minutes on negotiating the final amount. They gave me a very good trade in value on my previous Highlander and a great price for their new Highlander (Limited). We spent about 20 minutes in the finance department to signed the documents and came back to Moe The. He was ready for us. He personally filled the gasoline in our car and had it ready. He had the toll tag and license plates from my old vehicle ready in an envelope on the table for me. Then he took us to our new Highlander and like a quick installation guide explained how to use the options. Once we were fully satisfied, only then he let us drove out of his lot. Thank you Toyota of Plano, for having such great person as MOE on your staff. He truly deserves to be rated as one of the best car sales man. Writing this review is my way of saying Thank you Moe. Keep up the good work. It was a pleasure dealing with you. We had a short interaction with Kal Mian and Eric and both of them were extremely friendly and helpful. More
TRUECAR CERTIFICATE NOT CONSIDERED. MANAGER ATTITUDE NOT GD My Truecar certificate never considered. Given High price For Model selected in true car. Not professional Attitude. Kal Mian Was tried explain about My Truecar certificate never considered. Given High price For Model selected in true car. Not professional Attitude. Kal Mian Was tried explain about MSRP and all other Stuff instead giving Good deal or Guaranteed Saving shown by Truecar. They are writing TRUE CAR Dealership but it's not that Worth it.I have Wasted 2.5 Hrs there for nothing. I did not like Attitude of Manager kali mian. I thought it's because of my skin color. Any ways in short I won't recommend this dealership. More
You will not regret contacting them!! When I've put my information online, I was contacted by too many dealers. I chose Toyota of Plano because they had the best price than the other deale When I've put my information online, I was contacted by too many dealers. I chose Toyota of Plano because they had the best price than the other dealers. They were so nice, and they did everything they could to help me, and after I bought my new Corolla, they're still offering help!! Very excellent service!!! More
Superior Customer Service & Great Prices. Customer for Life We spoke to Sal Rodriguez prior to arrival. He provided clear and effective communication. He was prompt and helpful in providing real-time stock i We spoke to Sal Rodriguez prior to arrival. He provided clear and effective communication. He was prompt and helpful in providing real-time stock information. Upon arrival he greeted us personally and apologized for being tied up with another customer. He even took a few moments to introduce us to Jorge and explain our previous discussions. He was cheerful and enthusiastic throughout this process. Jorge Ruelas was a great salesperson to work with. He was personable and knowledgeable. From start to finish his goal was obviously to make the purchase process as easy and comfortable as possible. He quickly helped us locate a vehicle meeting all of our requirements and remained cheerful and enthusiastic as we reviewed several vehicles before choosing one. Once we had decided on a vehicle it was approaching time for the dealer to close. Jorge remained dedicated to facilitating our purchase as the evening progressed. The application process was easy and transparent. There were no surprises or complications to the purchase transaction. Throughout the evening Sal would check in and offer assistance and went out of his way to praise and support Jorge. We really felt like the most important people in the dealership. The closing paperwork was straightforward and efficient. Again information was clearly presented in a non-rushed or pressured way. And by this time it was nearly an hour after close. My wife and I cannot express how different dealing with Toyota of Plano is from our previous experiences. We will be recommending them to friends and family. More
Excellent service! With Tip's help I was able to find the perfect Tundra for me. Or actually I found the Tundra, but Tip helped me to buy that vehicle. Service was extre With Tip's help I was able to find the perfect Tundra for me. Or actually I found the Tundra, but Tip helped me to buy that vehicle. Service was extremely profession! Previous Toyota dealerships should learn from this dealership; Tip was truly professional! I was expecting follow up after my purchase, but have not heard anything after signing the contract. Thus only 4 stars. More
Professional and Experienced Our experience at Toyota of Plano was great. Taylor Armstrong helped us with the purchase of our new car and I would highly recommend him. Our experience at Toyota of Plano was great. Taylor Armstrong helped us with the purchase of our new car and I would highly recommend him. More