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Toyota of Plano

Plano, TX

4.8
5,392 Reviews

6888 TX-121

Plano, TX

75024

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Showing 5,392 reviews

April 16, 2022

Took my vehicle in for on for 36k service. Had wheel alignment and tires rotated. Took only an hour. Friendly and knowledgeable service every time. More

by Roger Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Mccorkle
April 13, 2022

Always have a pleasant and satisfactory experience with the service department. They explain and verify before repairs are started. Made me aware of future recommended needed service. And THEY WASHED THE C More

by msyvonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
April 11, 2022

This is the best place to get your car serviced. They are so great to everyone! More

by Ironmanjef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Murillo, Travis Watters, Ken Mccorkle, Robert Bostley, Jonathan Salas
April 11, 2022

Toyota of Plano always does an excellent job servicing our Toyota Camry and Corolla vehicles. More

by jimabadie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Salas
April 06, 2022

Advisor was attentive, understanding and very helpful . He was customer service oriented and willing to help More

by Superlobita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Salas
April 04, 2022

They checked me in promptly, and noted all of my questions. The Che k-up was done quickly and they reviewed it with me before check-out. They provided a detailed report of what was done, noting item More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Heckel
April 04, 2022

It’s slovenly place to wait. We were delighted when the car check up was so quick More

by Deegolfer8525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
April 01, 2022

Friendly service. Clean environment. Sales associate was very knowledgeable on what needed to be done with my vehicle and also honest. More

by SJ Richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Murillo
March 29, 2022

Natalie in service is amazing! !! She has such a genuine smile and actually wants to help. She made the process quick and easy. Definitely recommend going to Natalie! More

by Meowcats818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie in service
March 27, 2022

Excellent, excellent service! Also excellent employee, James, in the Service area to purchase other Toyota parts, etc. I have already recommended Plano Toyota to others! More

by Judy Hynes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James ? Service = Derick Heckel = Service
Mar 27, 2022 -

Judy Hynes responded

Derick Heckel, my Servic Advisor, was just wonderful; professional, knowledgeable, helpful, courteous, and he is truly an Asset to Plano Toyota! The Best Service Advisor I have ever had, and this is my Third Camry since 1989! I am the happiest I have ever been with my service, and my car was spotlessly clean when it arrived! He promised me it would be serviced within 45 minutes, and it was ready in 46 minutes! That is what I call fabulous Service! Derick deserves a raise! I know I cannot arrange that for him, but please Do Not lose one of your Best Assets! Derick is a Jewel, and great for Toyota Of Plano! Thank him and you too!

Mar 27, 2022 -

Judy Hynes responded

Great experience! Thanks to Derick Geckel, and Toyota of Plano! 5, I would give both a 10!

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