Toyota of Plano

Aaron Cox was amazing! He has exceptional customer service skills. I would highly recommend him for vehicle services. He has exceptional customer service skills. I would highly recommend him for vehicle services. More

I had scheduled a car service appointment. Prior to my appointment, I had asked for a quote. They asked for my car's make and model to facilitate in preparation for a quote but instead they di Prior to my appointment, I had asked for a quote. They asked for my car's make and model to facilitate in preparation for a quote but instead they didn't provide it but rather hang up on me. I tried calling a couple of times later but to no avail. I later decided to go for the appointment and get the quote information there and apparently, I realized that this has been the game all along, to get people to their doors. After spending time queuing in line waiting for your turn, you are first of all presented with the quotation that you had been requesting for all along on the phone which apparently they avoided providing until you got to their premises. Its a messed up way to create forced sales via pathetic customer service. More

My first service on my 2022 Venza, and the service including an oil change was completed in less than an hour. Very efficient and professional service was delivered. including an oil change was completed in less than an hour. Very efficient and professional service was delivered. More

Prompt attention and fast vehicle service. Service Advisor was professional and knowledgeable. Highly recommend this dealership. Service Advisor was professional and knowledgeable. Highly recommend this dealership. More

I like the service they help me I sound I get in thanks for all your help for all your help More

The service advisor James Woods always professional. He provided excellent customer service and hospitality. Knowledgeable of the service needed He provided excellent customer service and hospitality. Knowledgeable of the service needed More

Very pleasant experience. Personnel were courteous and service was completed rapidly. Waiting area was comfortable. Personnel were courteous and service was completed rapidly. Waiting area was comfortable. More

Great service every time I go. There’s times where the wait can be a little long but it makes a difference when your service representative makes you feel at ease. Simple customer There’s times where the wait can be a little long but it makes a difference when your service representative makes you feel at ease. Simple customer service goes along way and can make a long wait time seem like nothing thank you Aaron cox for your great service and amazing customer service. I will be coming again to have you take care of my vehicle. it’s the little things that count and this man did just that by utilizing the text service and calling me when my vehicle was ready thank you!! More

Efficient and easy to navigate service experience. Friendly staff and quick check in process. Work was completed in a timely manner. Shuttle service was not available in the afternoon, so if dropping Friendly staff and quick check in process. Work was completed in a timely manner. Shuttle service was not available in the afternoon, so if dropping off make sure you have other arrangements for pick up. More

I got my 2 cars from Toyota of Plano I trust them and if I decided to buy another one surely you are my dealer I decided to buy another one surely you are my dealer More