Toyota of Plano

Customer centric approach and great salesmanship! I recently purchased New 2016 Toyota Corolla LE from Toyota of Plano. I had few cars on my list which falls under same price bracket like Honda Civic I recently purchased New 2016 Toyota Corolla LE from Toyota of Plano. I had few cars on my list which falls under same price bracket like Honda Civic and Mazda 3. It took me around 3 weeks to finally settle down with Corolla LE. We know about Toyota cars and great after sales service they provide but what else really helped Toyota to win was amazing salesmanship shown by Kash Zaman and his customer centric approach. He remained in touch for all this time and helped resolving all my queries with his excellent domain knowledge. I am also thankful to Kash for his assistance in showing me all inventories, Pickup to showroom, test drives, and completing final sales process. Great work keep it up! More

Did my homework and felt i received a good deal Started out on the internet looking for a 4-Runner and after reviewing some publications decided on the Highlander. Curt found vehicles for me and ga Started out on the internet looking for a 4-Runner and after reviewing some publications decided on the Highlander. Curt found vehicles for me and gave me choices, options and I began negotiation with other dealerships as well on similar vehicles. Curt was both knowledgeable and courteous and worked with me to obtain my price point. No pressure from Curt nor Faz and they allowed me to make choices on my terms. I am grateful to them both and recommend Toyota of Plano as a fair and honest place to transact the business of purchasing a new vehicle. More

Great service In few words - we got more than we expected. Eric is very helpful guy, so, of cause I strongly recommend this place and this guy.. In few words - we got more than we expected. Eric is very helpful guy, so, of cause I strongly recommend this place and this guy.. More

attentive to my concerns & fixed them very attentive to my concerns with a pleasant smile on a really bad rainny day.. My first visit & every thing was explained and pointed out. very attentive to my concerns with a pleasant smile on a really bad rainny day.. My first visit & every thing was explained and pointed out. More

horrible experience I got a complete unprofessional and dis-respected treatment during my sales experience with Toyota of Plano. I don't know how I should start this, I I got a complete unprofessional and dis-respected treatment during my sales experience with Toyota of Plano. I don't know how I should start this, I have been a Toyota customer for the last two years and I visited multiple dealerships but I have never got such unprofessional and dis-respectful treatment like the one I got at Toyota of Plano Long story short , i would never buy a car from this Plano dealership in the future no matter what. My Sales experience: I agreed with the sales guy on the pricing before i showed up in the dealership to finish the paperwork and walk out with the car but this is not what happened , what happened is one of your sales manager "Carlos"tried to rise the price of the car 500$ on me despite the fact I already agreed on the price previously. When I refused to pay any extra money above the price that I signed up for, he started acting rude and I cant believed things he said to me starting with " i am the in charge person in here nobody in this dealership going to sell you a car if I decide not to sell you" , I replied to him gently "its true, its your car and its your dealership and I don't have control over that but I got a better deal from other dealers which I am going to sign up for if you are not going to sell me the car with the price that I signed up for" He made it worse when he accused me of lying in front of my wife and kids when he said "This is not true, you have never gotten a better deal before and you wont get any and if you are going to walk away and not signing up for the risen price that I am offering you then It wont be valid anymore , in other word -he was threaten me that he will rise the price. The man accused me of lying in front of my family/ it was unbelievable. This is where i told him " we are over here" and i am not going to buy any car from somebody accused me of lying and that was totally inappropriate - i cant possibly believe that those guys treating their customers like that. Anyway, The moment i walked out of the dealership , I visited toyota of lewisville where I got a better deal as well as a treatment with "respect" much better than the one i got from Plano dealership , and btw; I made my purchase from there on the same day. I would not recommend Plano dealership to anybody because of the horrible sales experience that I got and again I will make every single effort to share my horrible experience with those people. More

Great Service Nice team, helpful, worked out the deal we want for us! They stayed in 2 hours passed their closing time to help us get the car we want at a really g Nice team, helpful, worked out the deal we want for us! They stayed in 2 hours passed their closing time to help us get the car we want at a really good price. More

Thank you for your service and guiding me to my new Totota I traded in my Corolla and Kash guided me to pick my next Toyota..He explained the pros and cons of Lease/buy and options available that suits my budg I traded in my Corolla and Kash guided me to pick my next Toyota..He explained the pros and cons of Lease/buy and options available that suits my budget and pocket.Post purchase he called and checked on me if I have any questions on the vehicles.I look forward and expect the same kinda diligence in service from Kash and Totoya of Plano in case I come up with any need regarding my new car.Thanks for your service. The dealership is well maintained,with friendly staff who definitely helped me as I was going through post traumatic stress of giving up my beloved car.The complimentary coffee is good too :) More

Awesome buying experience We knew we wanted a 4Runner and were prepared to "hash it out"--however long it took That was not the case, however. Anwar listened to what we want We knew we wanted a 4Runner and were prepared to "hash it out"--however long it took That was not the case, however. Anwar listened to what we wanted and gave us his best offer (an awesome offer) with no haggling or back and forth It was not the traditionally unpleasant car buying experience we've all grown accustomed to It was fun, exciting and awesome--exactly what buying a new car should be! Thank you Anwar and Previn for this amazing experience! We are telling everyone to come to go to Toyota of Plano and see Anwar And--we love the 4Runner! More

Awesome experience Toyota of Plano made buying a new car a piece of cake. They really listened to me and explained my options from buying a used car to the different Toy Toyota of Plano made buying a new car a piece of cake. They really listened to me and explained my options from buying a used car to the different Toyota Camry models that I was considering. I especially recommend that you work with Wade Lee. He is professional, knowledgeable and a perfect gentleman. He showed me cars in the pouring rain and insisted that I take the umbrella. I got a car that I love and it was pleasure working with him. Before I left, he setup my Bluetooth with my iPhone, setup my voice recognition and made sure that I knew how to use every option on the car. One thing that really made an impression on me is that I didn't feel pressured at all during the car buying experience. The manager, Ray made sure that I was taken care of from sales to financing. A truly awesome car buying experience. More

Fantastic customer survive- friendly staff I came do the dealership to look at different options. Ended up leaving with a car. Kash helped me find the right car for the right price. He showed u I came do the dealership to look at different options. Ended up leaving with a car. Kash helped me find the right car for the right price. He showed us different models. I enjoyed the experience at this dealership. Very friendly staff! More