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Toyota of Plano
Plano, TX
5,364 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 30, 2016
Experience was great! Kash provided a great experience! He was very knowledgeable on the vehicles and their trim levels plus the promotional offers that the dealership have Kash provided a great experience! He was very knowledgeable on the vehicles and their trim levels plus the promotional offers that the dealership have available. I would highly recommend going to him so that he can show you what they have to offer. You will not be disappointed! More
by NewToyotaDriver
Employees Worked With
Kash Zaman
June 30, 2016
Toyota RAV4 4 Kash was my sales representative and he was great. He was very knowledgeable and warm and friendly. He made sure I fully understood everything du Kash was my sales representative and he was great. He was very knowledgeable and warm and friendly. He made sure I fully understood everything during sale and took the time to make sure I knew my options. He also went over the car after the sale and made sure I knew how to operate all the options on my new car I will definitely tell my friends about Toyoto of Plano I am so pleased with my new car. And kash More
by bbsews911
Employees Worked With
Kash Zaman
June 30, 2016
Worst Buying experience. Beware of being humiliated I had the worst car purchasing experience in all my lifetime. The sales representative at this dealership are very RUDE, UNETHICAL and UNPROFESSIONAL. I had the worst car purchasing experience in all my lifetime. The sales representative at this dealership are very RUDE, UNETHICAL and UNPROFESSIONAL. If this site allowed it, I would have given them a negative rating. Here is my experience:- I was in the process to buy a new 2016 RAV4 LE model and contacted this dealership through the Internet pricing of edmunds.com . I was then contacted by a sales representative Shams Asrani with a quote. I had earlier received a better quote from Toyota of Lewisville of $23,064 which I forwarded to him so that he may match the price, which he agreed to after consulting with his manager. However, I received a call from Ivan Funes from Lewisville that he will reduce $500 more on it. I told shams this fact and he said they will beat any deal Lewisville gives them. So I went to Toyota of Plano on 24th June around 6pm. Here is what happened:- The price they offered was $22,900 ,offered by Deepak Rathor, on which I said that I have a better price and tried to negotiate a bit to reduce it somewhat and get the best price. I then asked about the Graduate rebate on offer from Toyota to get an additional $750 off, on which Deepak said that you can only take that if you take financing with Toyota. On the financing part Carlos Lazo said that the best he can offer was 3.5% APR which I refused to take as I already had a 1.99% APR approved from a credit union so I said let me take one final look before of the car before making the deal. I went out and checked the car and decided I will pitch in for $22,800 if they don't agree I will go with $22,900 and pick the car. When I come back a senior of Shams (I didn't get the name) came and said to me "THERE WILL BE NO BUSINESS. WE CAN'T DO BUSINESS WITH YOU ". This was the most insulted and humiliated I ever felt in my life. I urge you people to not visit this dealership. I ended up buying the car from Lewisville on 25th June 2016. Here is summary:- 1. Got the car at $22,250 with College Grad rebate. 2. Got 0% APR financing with 0 down payment. In the end, I would like to thank Toyota of Plano for 'NOT DOING BUSINESS WITH ME' as I ended up getting a much better deal. More
by anurag1106
Employees Worked With
Carlos Lazo , Deepak Rathor, Shams Asrani
June 30, 2016
Excellent Service! I have had my vehicle(s) serviced at Toyota of Plano for years. I recently purchased a new Camry at this dealership and was there for a scheduled mai I have had my vehicle(s) serviced at Toyota of Plano for years. I recently purchased a new Camry at this dealership and was there for a scheduled maintenance (oil change, tire rotation) this past Monday. My service advisor is Travis Watters and he provided exceptional service. He's friendly, knowledgeable and understands customer service very well. I highly recommend him and he will be my service advisor as long as he's there! After my visit, I received a survey about my experience. I was pleasantly surprised to receive a phone call from Michele Schols, the Customer Relations Manager to discuss my survey. I don't recall every receiving a phone call like this previously and appreciated this extra effort to ensure I was satisfied. Toyota of Plano has provided and continues to provide me with very good service. More
by CindyE
Employees Worked With
Travis Watters, Michele Schols
June 30, 2016
Toyota I purchase my 2015 Rav 4 last December and dealt with Isrel Moncada ,[very polite and professional salesperson] towards me, he did me a great job on I purchase my 2015 Rav 4 last December and dealt with Isrel Moncada ,[very polite and professional salesperson] towards me, he did me a great job on the pricing of my Rav 4 and made sure I was completely satisfied with the deal and the SUV. This week Israel e-mailed myself to make sure I was aware about my upcoming service. I decide to being the vehicle back to this dealership although their is one in my city, because I had heard a lot of excellent reviews how you would be treated. I dealt with Kenny Rodriguez who also was very polite and professional toward myself in dealing with my service of my vehicle. If you are looking for a Great Dealership to purchase or to service your vehicle you will not go wrong with TOYOTA OF PLANO. More
by chris m
Employees Worked With
KENNY RODRIGUEZ, Israel Moncada
June 29, 2016
excellent business experience with Moe I had really great experience doing business with Moe, He was really helpful and patient. Finally after two weeks looking for car by searching entire I had really great experience doing business with Moe, He was really helpful and patient. Finally after two weeks looking for car by searching entire Richardson and Plano area found this nice deal and this dealership More
by KimS
Employees Worked With
Moe Rezaei
June 29, 2016
Kash was helpful. Salesman was knowledgeable and I would recommend him - but financial person was deceptive and even though I had been pre approved by a finance compan Salesman was knowledgeable and I would recommend him - but financial person was deceptive and even though I had been pre approved by a finance company for approximately 4% - he tried to tell me I hadn't. There was a lot of game playing and hidden messages by the finance person. I left the dealership feeling disrespected because I was a female purchasing on my own and I am certain he (finance person) took advantage of this. More
by cft2147
Employees Worked With
Kash Zaman
June 29, 2016
Quick and easy Since moving to Texas three years ago, I have had all my service work done at Toyota Plano. Based on my good experiences with David Walc in the servic Since moving to Texas three years ago, I have had all my service work done at Toyota Plano. Based on my good experiences with David Walc in the service department I knew I would back when I bought a new vehicle. We had already decided which vehicle we wanted so we came in and talked with Noe Perez. He showed us all our options, was very knowledgeable, and we drove away within 2 hours with the exact car we wanted. Noe is very professional and personable. Thanks Noe! More
by BellamyOnesoch
Employees Worked With
John Fulgoni, Noe Perez
June 29, 2016
Excellent Service Once again, I came out a pleased customer at Toyota of Plano. I have a 2010 Tacoma and this time it was 65,000 miles service. I must say the car has g Once again, I came out a pleased customer at Toyota of Plano. I have a 2010 Tacoma and this time it was 65,000 miles service. I must say the car has given me no problems since i bought it, but in the same way, the good people of the service department were awesome. Although they had a day fully booked, they were able to squeeze me in and service my car. I was in an out within 90 minutes. In the meantime i was able to take advantage of the WIFI at the customer wait area and attend a few meetings from work, when the car was ready, i went to pay and came out and they even washed my car. Ms Pam at service department was professional, knowledgable and very nice to talk to. that is why my 5 star rating and why I only service my car at this dealership More
by gdominguez69
Employees Worked With
Pam Jones
June 28, 2016
I needed a vehicle for my business Although Toyota of Plano didn't have the vehicle available I wanted to buy. Noe was able to locate the perfect vehicle for my growing business. Than Although Toyota of Plano didn't have the vehicle available I wanted to buy. Noe was able to locate the perfect vehicle for my growing business. Thank you so much for going out of your way Noe and getting me the perfect vehicle in house the next business day. More
by Car june2016
Employees Worked With
Noe Perez
