Toyota of Plano

good sales experience After spending time with four dealerships, Brian Salm was, by far, the most qualified, attentive, and professional of all. He was very anxious to mee After spending time with four dealerships, Brian Salm was, by far, the most qualified, attentive, and professional of all. He was very anxious to meet our needs without being overly aggressive. He was prompt and professional in answering questions following our initial meeting. While others seem to be guessing or "B.S. ing", Brian knew his product exceptionally well. The only problem we had with this dealership was inaccurate information on the website. When, "clicking through" for detailed information about our vehicle, the wrong description was given. While the information was about the Sienna model, the descriptive material was about a different trim level (one that was above the level we were checking out). This left us very confused about what features were available on the model we chose. However, we did ultimately purchase that vehicle. After three days of ownership we are very pleased with the vehicle. More

Great experience Great service! Everyone was very helpful and answered all of our questions. They also helped us make the right decision on which car to buy. Great service! Everyone was very helpful and answered all of our questions. They also helped us make the right decision on which car to buy. More

In and out in one day...easiest car purchase I ever made I had done my research and so I called and checked availability. The car I wanted was available so I made an offer on the phone which they countered I had done my research and so I called and checked availability. The car I wanted was available so I made an offer on the phone which they countered with a good price so I agreed. In and out at the dealership so a real easy purchase. My time is valuable so quick was what I wanted! More

Great Experience! This was the best car buying experience I have ever had! Tip Dickerson was friendly and I never felt pressured or uncomfortable -- he was helpful eve This was the best car buying experience I have ever had! Tip Dickerson was friendly and I never felt pressured or uncomfortable -- he was helpful even though I showed up at his off time; he assured me I was no inconvenience and he wanted to help me. Mark Miller, the finance guy, was helpful, timely, and made the whole purchase process easy and timely. Thank you Tip, Mike and Toyota of Plano -- You've got a customer for life and I'll continue to share my experience! More

Without a doubt the best car shopping experience ever On Friday, July 15, 2016, my friend & I drove to Honda of Burleson to look at a specific car. That was the worse experience that I could have imagined On Friday, July 15, 2016, my friend & I drove to Honda of Burleson to look at a specific car. That was the worse experience that I could have imagined. I was completely turned off by the car buying process & was sure that I would undergo the same treatment at my next car lot. I called Toyota of Plano to check on a 2013 Toyota Camry SE that I had seen on AutoTrader. I spoke with Sunny & when I asked him if I was going to be charged extra for the "Certified Pre Own" advertised vehicle that I was interested in, he emphatically stated, "we do not operate like that!" I was so happy to hear that! When I arrived at Toyota of Plano (ToP), I was greeted by Dennis, who told me Sunny asked him to work with me. I asked to see the car & then went to test drive the car. Dennis was extremely personable. I explained to him what I had experienced the day before & he explained to me that such practice was frowned upon at ToP. Every question that I asked about the car, he answered. I went to ToP alone, something I had never done before, & was completely at ease working with Dennis. I went to get my sister so that she can see the car & ask her own questions. She was impressed with Dennis' service as well. I also had the pleasure of meeting Shane, he was very nice & understood my situation. He was kind enough to work with me. When it came time to go to financing, Tony came to help me with all my paperwork. They were a person short on Saturday & Tony did not want us to wait. He was very accommodating & we were very impressed with him taking time to not waste our time by having us wait. I picked up my car yesterday & Dennis was there to open the door. He walked the car with me to make sure that it was to my liking. I can honestly say that I did not feel as though as I was working with a salesperson, I felt as though I was working with my uncle. I am confident saying that I felt that Dennis had my best interest in mind. I am very happy with my experience & my purchase. I will definitely recommend Toyota of Plano & specifically Dennis Woodard to every & anyone that I know in need of a Certified Preowned vehicle. Thank you all for turning a bad experience in to an amazing one! More

Service I purchased Toyota Highlander from Toyota of Plano. I go there to have them service my car. I always get incredible and awesome service here. I purchased Toyota Highlander from Toyota of Plano. I go there to have them service my car. I always get incredible and awesome service here. More

New Car I had a great experience at this dealership. The salesman and rest of the staff were very helpful and willing to work with me for a price which I cou I had a great experience at this dealership. The salesman and rest of the staff were very helpful and willing to work with me for a price which I could afford. More

Excellent experience My visit to Toyato of Plano was a great experience. Derrick Johnson was professional and courtesy, he got me out quicker that he originally told me h My visit to Toyato of Plano was a great experience. Derrick Johnson was professional and courtesy, he got me out quicker that he originally told me he would. More

From start to finish, Travis made our experience great! We were blown away with the professional and friendly way that Travis handled our situation. From the first phone call to collection he was awesome! We were blown away with the professional and friendly way that Travis handled our situation. From the first phone call to collection he was awesome! More

Excellent Service, and Attention to Details We decided to buy a car on Friday afternoon. Arriving at the dealer without an appointment, Ben Saha greeted us at the front door and quickly helped We decided to buy a car on Friday afternoon. Arriving at the dealer without an appointment, Ben Saha greeted us at the front door and quickly helped us identify a list of our car needs. He was very professional and offered us numerous options for consideration. Normally, the process of buying a car is long and difficult; but, Ben moved through the process quickly and we finished in less than 2 hours. (We spent over 30 minutes trying to decide between 3 different vehicles.) In our 40 years of buying new cars, this was our best experience. Thanks Ben !! More