Toyota of Plano

As always, Great experience having my 4Runner serviced at Toyota of Plano. Jonathan is always on top of things and very helpful and professional. I highly recommend Toyota of Plano. Toyota of Plano. Jonathan is always on top of things and very helpful and professional. I highly recommend Toyota of Plano. More

As before, a pleasant experience. ..very organized...I call for service appointment...pull up at time of appointment...promptly meet with service advisor, Jonathan Salas...was kept upd ..very organized...I call for service appointment...pull up at time of appointment...promptly meet with service advisor, Jonathan Salas...was kept updated throughout the service of my vehicle...no surprises...reasonable charges...very pleasant atmosphere...lots of smiles...each visit it certainly appears the employees enjoy their jobs...when I arrived for service this last time, I was almost ready to "get rid" of my 2011 Toyota Venza...it had 199,000 miles, but I had taken very good care of it for 10 years, so, I thought I'd give it a chance with the recommended service...sure glad I did because when I left the service department, "no way" will I be getting rid of the car...after serviced, it drives almost like it did 10 years ago when I first got it...I thank you, Jonathan Salas, and Toyota of Plano, I greatly appreciate you! More

Timely service and willingness to work on price and find discounts for services. Thank you. discounts for services. Thank you. More

Service took 2 hours, to change oil and rotate tire. That's an 1.5 longer than drive up services(Valvoline, Jiffylube,etc...)I don't mind it too much until I have to make an appointment, then it goes ov That's an 1.5 longer than drive up services(Valvoline, Jiffylube,etc...)I don't mind it too much until I have to make an appointment, then it goes over the est. completion time by a half hour. What I expected was at least an inspection report, not a hand shake and thank you (for over paying and waiting longer than you reasonably should have). You have no inventory of cars, this and parts are your baseline income... don't mess this up. People don't buy where they aren't taken care of at. Please don’t repeat this mistake. More

Very Knowledgeable service agent. Listened to the issues with the infortaintment issues. Toyota needs to fix it to make customer friendly Listened to the issues with the infortaintment issues. Toyota needs to fix it to make customer friendly More

Excellent customer service and support! Customer seating area is well maintained and clean. Free snacks and drinks available. Customer seating area is well maintained and clean. Free snacks and drinks available. More

The service of my 2011 Toyota Venza was a very pleasant experience. It was completed in a timely manner with no surprises, and comparable charges. Jonathan Salas, Service Advisor, was most professional, co experience. It was completed in a timely manner with no surprises, and comparable charges. Jonathan Salas, Service Advisor, was most professional, courteous, knowledgeable, and considerate of timeliness in servicing the vehicle and returning to customer ASAP. Without a doubt, I will return to Toyota of Plano for all my Toyota Venza service. More

Zero customer service. Drove over an hr to pick up truck no longer there. Common curiosity would have been a phone call. Drove over an hr to pick up truck no longer there. Common curiosity would have been a phone call. More

Great experience buying New at Toyota Plano. Roberto and Damon made the process quick and enjoyable. Finance, was also excellent. Roberto and Damon made the process quick and enjoyable. Finance, was also excellent. More

I am very satisfied with the customer service I receive at Toyota of Plano. Folks are friendly, knowledgeable and customer-focused. I strongly recommend them for all of your Toyota vehicles and maintenance at Toyota of Plano. Folks are friendly, knowledgeable and customer-focused. I strongly recommend them for all of your Toyota vehicles and maintenance/repair needs. More