Toyota of Plano

On top of customer's need. Attend to immediate needs of the customer all times Attend to immediate needs of the customer all times More

The service at Toyota of Plano is excellent. They are informative and run their department on time. They are informative and run their department on time. More

My car required it’s 5,000 mile maintenance. When I called I was immediately scheduled. The staff and maintenance personnel very efficient and friendly. The job was done in less than an hour. When I called I was immediately scheduled. The staff and maintenance personnel very efficient and friendly. The job was done in less than an hour. More

This dealership has always correctly diagnosed the issues on my car and then efficiently and effectively fixed the problem at a reasonable price. on my car and then efficiently and effectively fixed the problem at a reasonable price. More

The dealer Toyota Plano did great job thank you Service representative is did a great job Service representative is did a great job More

Excellent and timely service. Kept informed of progress. Service was complete and all items taken care of. Kept informed of progress. Service was complete and all items taken care of. More

Advisor was nice and helpful. Service time is reasonable and staff personnel are nice and efficient. Service time is reasonable and staff personnel are nice and efficient. More

Aaron Cox was amazing! He has exceptional customer service skills. I would highly recommend him for vehicle services. He has exceptional customer service skills. I would highly recommend him for vehicle services. More

I had scheduled a car service appointment. Prior to my appointment, I had asked for a quote. They asked for my car's make and model to facilitate in preparation for a quote but instead they di Prior to my appointment, I had asked for a quote. They asked for my car's make and model to facilitate in preparation for a quote but instead they didn't provide it but rather hang up on me. I tried calling a couple of times later but to no avail. I later decided to go for the appointment and get the quote information there and apparently, I realized that this has been the game all along, to get people to their doors. After spending time queuing in line waiting for your turn, you are first of all presented with the quotation that you had been requesting for all along on the phone which apparently they avoided providing until you got to their premises. Its a messed up way to create forced sales via pathetic customer service. More

My first service on my 2022 Venza, and the service including an oil change was completed in less than an hour. Very efficient and professional service was delivered. including an oil change was completed in less than an hour. Very efficient and professional service was delivered. More