Toyota of Plano
Plano, TX
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DO NOT TRUST RECOMMENDED REPAIRS Service Adviser said clearly: "Rear brakes are metal to metal." "Timing belt is overdue for replacement and the engine is living on borrowed time Service Adviser said clearly: "Rear brakes are metal to metal." "Timing belt is overdue for replacement and the engine is living on borrowed time." Two issues: Went directly from dealership to Just Brakes 3021 W Spring Creek Pkwy, Plano Requested rear brake job Technician after removing drum reported brakes as good, no need to change at this time. I took several pictures of the current pads installed showing remaining material. Second issue A 2007 Sienna does not use a timing belt it has a timing chain, no required change interval. I came to Toyota for the spare cable and housing recall, which I believe was completed. I can never again trust RECOMMENDED REPAIRS. More
Excellent service I'm so exited for my new car and I never seen like salesman I would like to say thank you very much anwar achankunju I'm so exited for my new car and I never seen like salesman I would like to say thank you very much anwar achankunju More
Excellent service Mr Jorge Ruelas was very patient with us with his time and knowledge. In fact the whole staff including Curt Herman was outstanding as we worked thro Mr Jorge Ruelas was very patient with us with his time and knowledge. In fact the whole staff including Curt Herman was outstanding as we worked through our decision. Everything was greatly appreciated by my wife and I. More
Excellent & fast service Thank Jose Campos for a good deal and great service. I strongly recommend to ask this guy when you are going to buy a new car. Thank Jose Campos for a good deal and great service. I strongly recommend to ask this guy when you are going to buy a new car. More
The best car buying experience I ever had I have purchased many cars in my life and I have never had such a pleasing experience. My sales person Sunny was absolutely wonderful. He listened to I have purchased many cars in my life and I have never had such a pleasing experience. My sales person Sunny was absolutely wonderful. He listened to me and did everything he could to make sure I was I was satisfied. They gave me top dollar for my trade and everyone there was nice and personable. I will recommend to everyone I know that is looking for a new or used car to come here. I love my new car. Thank you Sunny and Plano Toyota. More
Excellent Experience We had a great experience with our new car, Camry buying process. Thank you Anwar for all your help and hard work you have done for us. We had a great experience with our new car, Camry buying process. Thank you Anwar for all your help and hard work you have done for us. More
A very pleasant experience Our sales professional Jose Campos could not have been friendlier. We were welcomed very professionally, he showed us only the vehicles that met our c Our sales professional Jose Campos could not have been friendlier. We were welcomed very professionally, he showed us only the vehicles that met our criteria. As the vehicle was being prepped he kept us informed on a regular basis as to the status of what had been done and what was yet to do. If and when I buy another vehicle I will find Mr Campos and conduct business with him. It was a very pleasant experience. More
The Real Superhero Came in not knowing what I was looking for and left the door with my and brand new truck! If it weren't for Ethan and Carlos' enthusiasm and friendly Came in not knowing what I was looking for and left the door with my and brand new truck! If it weren't for Ethan and Carlos' enthusiasm and friendly demeanor, I wouldn't have felt comfortable leaving the lot with any car. My purchasing experience has always been par at best, but now I know where to go for my next car. Thank you so much Ethan and Carlos!! More
Good Service from Jose Campos Went to test drive a new Tundra, my sales person was very friendly and helpful and answered all my questions. The process was very simple with not a Went to test drive a new Tundra, my sales person was very friendly and helpful and answered all my questions. The process was very simple with not a lot of back and forth. The truck was taken off the show room for me to test drive and was detailed and ready while I finished up with the finance office. Overall I am very happy with the dealership and the service I have received from all involved. More
First Experience with Toyota of Plano was an Excellent One. The excellent rating is due to: - Check-in, explanation of service to be provided and commencement of service were all done very expeditiously. K The excellent rating is due to: - Check-in, explanation of service to be provided and commencement of service were all done very expeditiously. Kenny Rodriguez made this happen. He also kept me informed of progress, and requested my input where needed. - The service was very thorough. They found a defective battery, and changed it. Kenny also gave me pointers on how to keep my truck in good condition. - The cost of the service was very reasonable considering the quality of the service. I will continue to use Toyota of Plano to service my vehicle. More