Toyota of Plano

Great Experience I come in to the Toyota dealership as needed for service and I always have a great experience. I love the great customer service that I receive when I come in to the Toyota dealership as needed for service and I always have a great experience. I love the great customer service that I receive when I am there and they always are honest in their evaluation of your vehicle (No one tries to get over on you here). I will continue to go to this dealership!! More

Purchase of Highlander All the employees that we dealt, in all departments, with were very helpful. Service was greatly improved from our last visit, over ten years ago. All the employees that we dealt, in all departments, with were very helpful. Service was greatly improved from our last visit, over ten years ago. More

So proffetional Pam is always the employee of toyota of plano that takes care of us she is always so great. even the drivers of the taxi service offered by Toyota of Pam is always the employee of toyota of plano that takes care of us she is always so great. even the drivers of the taxi service offered by Toyota of plano is great. all together I have to say there are great people here that really know how to treat their customers 5 stars all the way!!! More

Professional and efficient This is a great place for service work and inspections. They have a nice waiting area with tv and free wifi. They also have a free shuttle for destina This is a great place for service work and inspections. They have a nice waiting area with tv and free wifi. They also have a free shuttle for destinations within 10 miles. The staff is courteous and professional. They continually improve their customer service. If you make suggestions, they will respect and consider them. I purchased two Camrys here and will return in the future. Good Dealership. More

Service Advisor Carlos Murillo took care of my car quickly. Toyota of Plano is the best. I have never had a problem with this dealership. They are always friendly Carlos Murillo took care of my car quickly. Toyota of Plano is the best. I have never had a problem with this dealership. They are always friendly and professional. lsw More

Great experience buying a new Toyota We came in looking for a new or close to new rav 4. When we arrived at the dealership, Moe was ready to help us find our new car. We were out in a few We came in looking for a new or close to new rav 4. When we arrived at the dealership, Moe was ready to help us find our new car. We were out in a few hours with an almost new RAV4 XLE. Thanks Moe for helping us! More

wonderful experience I had never imagine that I could buy a satisfactory car within several hours. With Deepak's help, I made it. Deepak is a great salesperson. He is ve I had never imagine that I could buy a satisfactory car within several hours. With Deepak's help, I made it. Deepak is a great salesperson. He is very patient to answer all of my questions. He is very responsible in his job. More

Great experience! I came from Arkansas to make my purchase here because of the great deals & prices. My salesman, Max was great! He did an excellent job in helping with I came from Arkansas to make my purchase here because of the great deals & prices. My salesman, Max was great! He did an excellent job in helping with my selection and a payment that I could afford! The vehicle I wanted was a little out of my budget, but Max and John (Finance) went above and beyond to make it better! I highly recommend this dealership and Max! More

Listened to what I wanted and sold me what I wanted I was a little frightened to go to a traditional dealership after some horror stories, but it went very smoothly. I must preface my comments by sayi I was a little frightened to go to a traditional dealership after some horror stories, but it went very smoothly. I must preface my comments by saying that they showed me a vehicle I was interested in and I did agree to purchase it, so that always makes things go a little more smoothly. I can't say how things would have gone if I had tried to walk away without purchasing, maybe they would have started to pour on the traditional high pressure tactics, but I didn't get that impression. Stephan was very friendly, he showed me exactly what I was looking for and didn't try to re-direct me to a more expensive model or one with more features than I wanted. He was knowledgeable about the details of the vehicles and how to use the features and had a relaxed attitude. The finance person was also very nice to work with and really a great guy. They ended up selling me a car that was a year newer, had less mileage and had more features for the same price as a vehicle at the #1 used car dealership in the US that has fixed prices. So just because it is a traditional dealership doesn't mean the prices aren't competitive. Total time at the dealership was less than 3 hours and that's not bad since at least an hour of that time was me trying to decide on the exact vehicle I wanted. More

Trouble Shooting the Technical Problem All personnel and the Service Rep have been very professional and friendly. Unfortunately, the original problem continues to occur. The battery cont All personnel and the Service Rep have been very professional and friendly. Unfortunately, the original problem continues to occur. The battery continues to die, and leave me stranded. Toyota has replaced the battery several times, but it appears that problem may not be the battery. Something continues to kill the batteries. They continue to electronically test for the problem, but I think it may be time for a technician to manual check and test the car to figure out why the battery continues to die. I had to have the battery replace once again on 8/5/2016. The last one only lasted a month. More