Toyota of Plano
Plano, TX
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Straight forward experience While dealing with Wayne Brandon I felt comfortable and was never pressured or pushed into a purchase. I went to the store with one car in mind that While dealing with Wayne Brandon I felt comfortable and was never pressured or pushed into a purchase. I went to the store with one car in mind that I had found online. Wayne was helpful while I was checking it out. I found the car to be in great shape and in the exact condition described on their website. Although I didn't buy it on my first visit, Wayne offered me a reasonable price without any hidden fees or charges. I decided to pass and in an attempt to find a slightly cheaper option on an older version. After looking elsewhere I realized that the car I wanted was at Toyota of Plano so I went back and was able to negotiate a deal that both fit my budget and was a fair price for the vehicle. The price negotiations weren't stressful as I would have imagined. Again, Wayne never pressured me or gave me a heavy sales pitch. He was very straight forward the whole time. We were able to work out a decent price where I was happy and got to leave there feeling satisfied with a great car. Thanks a lot Wayne, it was a stress free transaction. Couldn't ask for more, except for maybe a few more bucks off the sticker! More
Car Maintenance my experience at this dealership was excellent. Everyone was helpful and professional. Author got my car in and out. The only recommendation I could o my experience at this dealership was excellent. Everyone was helpful and professional. Author got my car in and out. The only recommendation I could offer is to clean the kids area and maybe add more entertainment for them. More
Great Experience at Toyota of Plano Dealing with Tony Pan and Jose Campos couldn't have been easier or more pleasant. Both very helpful...not like other car dealership purchases I've ma Dealing with Tony Pan and Jose Campos couldn't have been easier or more pleasant. Both very helpful...not like other car dealership purchases I've made in the past which takes hours and hours and hours. Outstanding service...very comfortable. More
Comments on service Brought auto in for routine service. They promptly checked me in and I was out of there in about one hour. Very friendly and courteous. Brought auto in for routine service. They promptly checked me in and I was out of there in about one hour. Very friendly and courteous. More
Toyota RAV4 I am a college student and I was on the hunt for the perfect college car. Steve was incredibly helpful, did not show me any cars above my budget and I am a college student and I was on the hunt for the perfect college car. Steve was incredibly helpful, did not show me any cars above my budget and was never pushy or demanding, even in the days following my first visit. He worked around my schedule and did everything in his power to find me the best car for me. He was completely honest and transparent when speaking with me and never made me feel like he was just trying to sell another car. Even after picking the perfect car, he helped with finance and with body work to make sure I drove away with the best car and the best experience. Would highly recommend, and visit again!! More
Very professional It is on time, very friendly and helpful. Explain everything clearly and I do like the shuttle service. I came late because of the traffic but they to It is on time, very friendly and helpful. Explain everything clearly and I do like the shuttle service. I came late because of the traffic but they took care of my car right away More
Always a Good Experience Leased & purchased two cars same day and have been coming back for service ever since (going on 2 years now). Never had any issues, always a good expe Leased & purchased two cars same day and have been coming back for service ever since (going on 2 years now). Never had any issues, always a good experience. Have dealt with a couple different service advisers, all have been good. Lately, I've been dealing with Travis Watters and it has been a positive experience each time. When dealing with the parts department they are just as good. This latest visit I even took advantage of the free "shuttle" service. They were able to drop me off at work while my truck was being serviced. More
Great experience on my first lease and quick service! I recently leased my first car from this dealership and was very pleased by their service. Hank was very friendly and helped us find exactly the car w I recently leased my first car from this dealership and was very pleased by their service. Hank was very friendly and helped us find exactly the car we were looking for! Will definitely be going back in the future and recommending them to my friends and family. More
Professional and efficient we come in looking for a New Toyota Highlander as well trade in Toyota Highlander Hybrid.When we arrived at the dealership, Joey Stovall was ready to we come in looking for a New Toyota Highlander as well trade in Toyota Highlander Hybrid.When we arrived at the dealership, Joey Stovall was ready to help us find our new car exactly what we were looking ,plus our budget. also not only the sales Consultant but also the manager Mr.Erick as well the Finance manger Mr.John they are very helpful, we really appreciate for all the special customer care, specially Joey ,thank you for the extraordinary care . More
Maintenance service Pam helped me with initial diagnostics of my vehicle and appointment. Judy helped me the service and provided excellent advise. Judy coordinated with Pam helped me with initial diagnostics of my vehicle and appointment. Judy helped me the service and provided excellent advise. Judy coordinated with service technicians along with rental service. More