Toyota of Plano
Plano, TX
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15,000 mile new car chec Ken and the staff in the service department were very friendly and cordial. When I first met Ken he told that the "guys in the back" were really busy Ken and the staff in the service department were very friendly and cordial. When I first met Ken he told that the "guys in the back" were really busy and it would take about an hour and a half. I told Ken that I had another appointment soon following this one, and he made sure I got out earlier than he had originally quoted. I was a very happy customer that day! More
Great experience 2nd purchase with Toyota of Plano and my second great experience. I'll always come here first. I've shopped at other toyota dealerships and didn't hav 2nd purchase with Toyota of Plano and my second great experience. I'll always come here first. I've shopped at other toyota dealerships and didn't have the experience that I had here. Too bad for them. More
Wade listened to me and found what I wanted Wade was very patient and professional. I was very comfortable in the decision making process thanks to his demeanor. When I first arrived we immedia Wade was very patient and professional. I was very comfortable in the decision making process thanks to his demeanor. When I first arrived we immediately drove around the lot looking for the exact truck I wanted and at no time did he try to convince me to look at anything else. I've been to other dealers who seem to try to question why you want something and pitch something else to you, so I really appreciated Wade just listening to me and my requirements and finding it. More
Excellent Awesome first experience with buying my new car and using the Toyota family. Professional and kind staff. Sama Hawileh got me the exact vehicle I want Awesome first experience with buying my new car and using the Toyota family. Professional and kind staff. Sama Hawileh got me the exact vehicle I wanted! More
My raving New RAV4! I purchased (our) 5th Toyota from Toyota of Plano this week, and this may be my favorite yet! My new Rav is awesome. I'm still learning (and will be f I purchased (our) 5th Toyota from Toyota of Plano this week, and this may be my favorite yet! My new Rav is awesome. I'm still learning (and will be for a while) all that it is capable of doing. Max was a great help. He was never pushy or arrogant, but still humbly informed and answered all of our questions. Once the sale was finished & he brought out my new car, he spent all the time in the world explaining & setting up my new car......it would have taken me forever to do all the blue tooth settings & Max patiently answered all my questions. On another note, John, in financing is a whiz! He remembered us from our last purchase & he made that part of the visit easy.....He's sharp & helpful & goes out of his way to give us the information we needed....and he's funny. More
Easy and quick I got a professional and positive service . Sales people made it quick and easy for me. I was well informed about everything I wanted to know. I got a professional and positive service . Sales people made it quick and easy for me. I was well informed about everything I wanted to know. More
Best service Since buying my car at Toyota of Plano I have had nothing but the best service. Recently I took my car in for service and my service advisor Pam was a Since buying my car at Toyota of Plano I have had nothing but the best service. Recently I took my car in for service and my service advisor Pam was amazing. She was very professional and made sure my car got done when she said it would be and had it sitting there waiting for me to pick up. More
Efficient and friendly service. Travis is always thorough without trying to oversell. He keeps you informed every step of the way and looks out for your budget, at the same time maki Travis is always thorough without trying to oversell. He keeps you informed every step of the way and looks out for your budget, at the same time making sure your vehicle is safe to drive. He never promises something and then does not deliver like some other service writers. More
Great Service!!! I had a service repair done at Toyota of Plano and had a GREAT experience!! I was able to drop off my car the night before, was put in a complimentar I had a service repair done at Toyota of Plano and had a GREAT experience!! I was able to drop off my car the night before, was put in a complimentary loaner car, and my car was ready to be picked up by noon the next day. Judy and Cookie were both joys to deal with in the service department!! More
Excellent assistance Besides providing excellent service on my car for its 25,000 mile check-up, David helped me with some repair advice that will save me money. The deal Besides providing excellent service on my car for its 25,000 mile check-up, David helped me with some repair advice that will save me money. The dealership will replace a rear light assembly on my Prius. Because Toyota of Plano doesn't have a body shop, he recommended a place to have some fender repairs done so that I don't have to replace the fender. This was very much appreciated. I am always treated with kindness and respect at Toyota of Plano, and I feel that they take good care of my car. More