Toyota of Plano
Plano, TX
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6 Vehicles and going Once again Toyota of Plano had surpassed my expectations. I'm on my 6th vehicle from TOP and have never been dissatisfied. I recently purchased our 2n Once again Toyota of Plano had surpassed my expectations. I'm on my 6th vehicle from TOP and have never been dissatisfied. I recently purchased our 2nd pre-owned vehicle this year but developed a minor issue. I called Bill Gironda and he told me to contact Pam in service , tell her who you are and she'll take care of you. I did ! Called yesterday at 1:00 pm she set me up an appointment for today at 9:00 am by 11:00 am I was back on the road. Everyone at this dealership is 5 star as far as I'm concerned. I'll never shop elsewhere. More
Awesome Every time I come to Toyota of Plano it is excellent. David has always been very professional and an great employee. I will continue to bring my vehic Every time I come to Toyota of Plano it is excellent. David has always been very professional and an great employee. I will continue to bring my vehicle to Toyota of Plano. More
Pretty Good Noe is a very professional agent, and very patient, too. He can help you to solve every question you have, and also he can afford you a good price you Noe is a very professional agent, and very patient, too. He can help you to solve every question you have, and also he can afford you a good price you need. More
Pay for the platinum coverage and get cheated Bought a brand new tundra with dealer options like A/T tires. I also bought the platinum coverage, in which I was told that it covers not only those t Bought a brand new tundra with dealer options like A/T tires. I also bought the platinum coverage, in which I was told that it covers not only those tires but everything except gas and windshield wipers. Ever since then I have to fight with this service department if you have a nail in the tire they can't patch it and suddenly your platinum coverage doesn't cover the very tire they sold me. All this after driving 3 hours from out of town because I was told it was all set up and ready to go. In short they have a great sales team but the polar opposite in a service department. More
Service department is the worst To put it short and sweet, no one cares what you think. I told them I was going to another dealer for service and they never asked why. I call the one To put it short and sweet, no one cares what you think. I told them I was going to another dealer for service and they never asked why. I call the one service guy I thought would call me back and nothing. You are just a number to these people. There is a saying, actions speak louder than words. And there actions say, "we do not care". More
Excellent service! The service was excellent and complete the service on time to get me going. Every thing that needed to be fixed was fixed and all the recalls. Thank The service was excellent and complete the service on time to get me going. Every thing that needed to be fixed was fixed and all the recalls. Thank You!! More
Replaced an Oil Pan on our 2006 Toyota Camry. We had an extremely GREAT and positive experience. The service was excellent and our service agent Arthur Jacobus was very helpful; he is friendly, kn We had an extremely GREAT and positive experience. The service was excellent and our service agent Arthur Jacobus was very helpful; he is friendly, knowledgeable, personable, very knowledgeable, professional and we give him our highest recommendations. We had a few choices of locations to replace our oil Pan at other shops; however we decided to go with the Toyota Of Plano due to the High and Great Customer Service with genuine and reliable parts. Everyone at the dealership was friendly, eager to assist and did a great job. Thank you again for a 5 STAR service!!!! Al and Coco S. More
Happy costumer from great service Great experience. Was the first time at Toyota service area and will not be the last for shure.Service with smile. Minimum waiting time.After service Great experience. Was the first time at Toyota service area and will not be the last for shure.Service with smile. Minimum waiting time.After service done they wash the car to.I want to thank you Judy for her help. More
Premium service experience I arrived 5 minutes before scheduled service appt. I no time my vehicle was moved back to service area. As told, it took about 1 hr. The vehicle I arrived 5 minutes before scheduled service appt. I no time my vehicle was moved back to service area. As told, it took about 1 hr. The vehicle was checked over, serviced, washed and I was out. Probably would have been faster if I hadn't required some instruction about the vehicle. Love the Tundra, love Toyota of Plano! Thanks for being a businesses I can count on. More
New to Plano, Tx Sean Li made this purchase easy and stress free. I recently moved to Plano, Tx and in need of a car. He was available to chat on numerous occasions of Sean Li made this purchase easy and stress free. I recently moved to Plano, Tx and in need of a car. He was available to chat on numerous occasions off hours which meant a lot to me since I have a 10 month old. Great customer service! More