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Toyota of Plano

Plano, TX

4.8
5,362 Reviews

6888 TX-121

Plano, TX

75024

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Showing 5,362 reviews

September 20, 2016

6 Vehicles and going Once again Toyota of Plano had surpassed my expectations. I'm on my 6th vehicle from TOP and have never been dissatisfied. I recently purchased our 2n More

by Jimz72
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Miller, Bill Gironda, Forkan Siddique, Pam Jones
Sep 20, 2016 -

Toyota of Plano responded

Thanks so much Jim! We appreciate your feedback and are thrilled we could provide you with an experience worth coming back for! We look forward to seeing you at your next visit!

September 20, 2016

Awesome Every time I come to Toyota of Plano it is excellent. David has always been very professional and an great employee. I will continue to bring my vehic More

by Jents29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Walc
Sep 23, 2016 -

Toyota of Plano responded

Thanks for sharing your review! We appreciate your kind words and look forward to seeing you on your next visit.

September 19, 2016

Pretty Good Noe is a very professional agent, and very patient, too. He can help you to solve every question you have, and also he can afford you a good price you More

by juventus415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noe Perez
Sep 20, 2016 -

Toyota of Plano responded

It is great to hear you enjoyed working with Noe! Thanks for sharing your review!

September 17, 2016

Pay for the platinum coverage and get cheated Bought a brand new tundra with dealer options like A/T tires. I also bought the platinum coverage, in which I was told that it covers not only those t More

by Brandongazaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arthur Jacobus
Sep 22, 2016 -

Toyota of Plano responded

We strive for customer satisfaction, and are sorry to hear that you feel as though you haven't received that positive experience. Thank you for sharing your feedback.

September 16, 2016

Service department is the worst To put it short and sweet, no one cares what you think. I told them I was going to another dealer for service and they never asked why. I call the one More

by ricky1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Walc
Sep 22, 2016 -

Toyota of Plano responded

We aim for excellent customer service- it is our goal every one of our customers drives home happy with their experience. We apologize if you feel as though you did not receive that positive experience we strive for.

September 16, 2016

Excellent service! The service was excellent and complete the service on time to get me going. Every thing that needed to be fixed was fixed and all the recalls. Thank More

by Solomon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Merryman
Sep 20, 2016 -

Toyota of Plano responded

We are glad we could get your vehicle fixed up quickly for you! Thank you for sharing your feedback.

September 15, 2016

Replaced an Oil Pan on our 2006 Toyota Camry. We had an extremely GREAT and positive experience. The service was excellent and our service agent Arthur Jacobus was very helpful; he is friendly, kn More

by Alexandro1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Jacobus, Arthur Jacobus
Sep 16, 2016 -

Toyota of Plano responded

Thank you for sharing your great feedback! We are so happy you enjoyed your experience!

September 15, 2016

Happy costumer from great service Great experience. Was the first time at Toyota service area and will not be the last for shure.Service with smile. Minimum waiting time.After service More

by Eri10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Deems
Sep 16, 2016 -

Toyota of Plano responded

We are thrilled to hear you enjoyed your experience in our service department and we look forward to seeing you again on your next visit.

September 14, 2016

Premium service experience I arrived 5 minutes before scheduled service appt. I no time my vehicle was moved back to service area. As told, it took about 1 hr. The vehicle More

by bnd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Murillo
Sep 16, 2016 -

Toyota of Plano responded

We are glad you can count on us! Thank you for sharing your review and we look forward to seeing you again soon.

September 14, 2016

New to Plano, Tx Sean Li made this purchase easy and stress free. I recently moved to Plano, Tx and in need of a car. He was available to chat on numerous occasions of More

by fridayblink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Li
Sep 16, 2016 -

Toyota of Plano responded

Thanks for sharing your review! Sean and the rest of the team here at Toyota of Plano appreciate your feedback!

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