Toyota of Plano

Very satisfying.. Service as timely and very pleasing. Service adviser was prompt and helpful service area was clean .Taillight was replaced under warranty. Tires rota Service as timely and very pleasing. Service adviser was prompt and helpful service area was clean .Taillight was replaced under warranty. Tires rotated the proper way More

replacing of my car battery went fine. While this particular dealership is the most run-down and tired Toyota dealership I have ever been in, I know that is going to change soon. The servi While this particular dealership is the most run-down and tired Toyota dealership I have ever been in, I know that is going to change soon. The service is always fine, but I really loathe the waiting area. More

Helpful service rep Arthur Jacobus was my service representative and he was very helpful and caring. There was a problem with my car that was going to take awhile, so he Arthur Jacobus was my service representative and he was very helpful and caring. There was a problem with my car that was going to take awhile, so he helped me with a rental. Gave me a great price on the parts and service. I will ask for him on my next visit. From service, rental car and checkout, it was the best experience I've had with this dealership. More

RAV4 XLE with Kash Zaman I had a wonderful car buying experience with Kash Zaman yesterday. He was very courteous and friendly and extremely helpful in answering the tons of q I had a wonderful car buying experience with Kash Zaman yesterday. He was very courteous and friendly and extremely helpful in answering the tons of questions I had. He was very good about returning all my phone calls as well. He was knowledgeable about the car and made us very comfortable for the 5hrs we were there. We walked out with a 2017 RAV4 and are content with our purchase. More

Great Experance My husband and I just purchased a new Highlander from Sama at Toyota of Plano. Sama made the experience a total pleasure. She was knowledgable, profes My husband and I just purchased a new Highlander from Sama at Toyota of Plano. Sama made the experience a total pleasure. She was knowledgable, professional and made the process as painless as possible. We would highly recommend you ask for Sama and Francisco the next time you are in the market for a new or used Toyota. N Jimmie and Beverly Lee McKinney, Texas More

Top of the List I have driven Toyota's for over 20 years and have been visiting your dealership since 2006. The service is always top notch, friendly staff and my iss I have driven Toyota's for over 20 years and have been visiting your dealership since 2006. The service is always top notch, friendly staff and my issues are resolved the first time. I drive past several dealerships because I know I will be treated like family at yours. I am proud to drive a Toyota and to be one of your customers. More

Exelente service friendly people. I'm very pleased with how they made the prosses of buying a car so much easier and fast I highly recommend it service friendly people. I'm very pleased with how they made the prosses of buying a car so much easier and fast I highly recommend it More

Honest and good dealer They did the right thing by me! I could not tell how my wheel studs got screwed up and they had every right to say it was someone else and not them. T They did the right thing by me! I could not tell how my wheel studs got screwed up and they had every right to say it was someone else and not them. They took care of it anyway, because they said they could not prove it was not them! VERY few places are this honest and this good. I will always bring my Toyota's to Toyota of Plano! More

No matter how you're paying, you must sign credit app to buy PSA – EVEN IF YOU ARE PAYING WITH A BANK/CASHIER’S CHECK, TOYOTA OF PLANO WILL NOT SELL YOU A CAR UNLESS YOU LET THEM RUN YOUR CREDIT (POSSIBLY LOWERI PSA – EVEN IF YOU ARE PAYING WITH A BANK/CASHIER’S CHECK, TOYOTA OF PLANO WILL NOT SELL YOU A CAR UNLESS YOU LET THEM RUN YOUR CREDIT (POSSIBLY LOWERING YOUR CREDIT SCORE) – COMPANY POLICY PER SALES MANAGER (SHANE?) First of all, my sales rep, Forkan Siddique, was excellent. He helped me over the course of a few days and handled everything professionally. Decided on a vehicle, got a check from my bank, and presented it to Forkan. They needed a copy of my drivers' license and insurance which I provided. They needed more info so I had to fill out a form. Turns out the form was a Toyota branded Credit Application. I filled out my name, address, and phone number. They wanted me to provide SSN and sign the app. I declined to provide my SSN and sign the Toyota Credit application. Management came over said everything was all set but I needed to sign the credit app. I was informed that company policy requires a signed credit application to purchase a car at Toyota of Plano - even if I have my own payment method. I again declined since I had already provided them payment. Manager stated he could not sell me the car. Since we could not complete the sale, I asked for the check back, thanked Forkan for all his help, and left the dealership. No problems with employees - just a problem with stated "company policy" that cost them a sale More

Amazing Ali Bahadori was amazing, I came in for service and he approached me and spoke to me and I ended up buying a new car so that's the kind of salesman's Ali Bahadori was amazing, I came in for service and he approached me and spoke to me and I ended up buying a new car so that's the kind of salesman's you want to have I give him five stars More