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Toyota of Plano
Plano, TX
5,362 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,362 reviews
October 05, 2016
Kash Zaman-Worst Seller!!! I came into this dealership looking to buy a new Toyota Camry & toyota van for my family! I got greeted by Kash Zaman, he came at me very aggressively I came into this dealership looking to buy a new Toyota Camry & toyota van for my family! I got greeted by Kash Zaman, he came at me very aggressively & with a bad attitude. I felt like he was having a bad day so i requested a different person to help me out but no one was available. He was really impolite with alot of negative attitude. He had no knowledge of any cars in the dealership. He told me, "I just want to sell a car, if your not going to buy anything dont waste my time & leave." I came to the dealership with my family & he insulted me in front of everyone! I was very disrespected & I will get in contact with the management & corporate to report this! Just heads up if anyone wants to buy a car from this dealership I would NOT recommend getting it from Kash Zaman. He doesn't care about the customers needs all he wants to do his sell so he can get a profit! He is very disrespectful & I am very disappointed in this service! Was not expecting this at all! More
by Omar
Employees Worked With
Kash Zaman
October 05, 2016
Excellent customer service at Toyota of Plano! Toyota of Plano provides excellent customer service! Thomas "Spike" Lipscomb, Atif Ikram, and Visar Visoka went above and beyond meeting my expectatio Toyota of Plano provides excellent customer service! Thomas "Spike" Lipscomb, Atif Ikram, and Visar Visoka went above and beyond meeting my expectations from start to finish. They were prompt about answering my questions and addressing any concerns that I had. Also, I got a fair price on my trade in and they made sure I got into the Rav4 I wanted without exceeding my monthly budget. There were no surprises in the finance department everything was exactly what the 3 salesmen and I had discussed previously. Before, I left they set up Bluetooth and installed the scout navigation for me. After my purchase, all 3 and Tony Pan have been great to follow up with me about the Rav4 and if I have any questions or need anything they're only a phone call away. I have certainly found my new home with Toyota of Plano and look forward to doing future business with them. Thank you Toyota of Plano! More
by B.Tiller
Employees Worked With
Tony Pan, Visar Visoka, Atif Ikram, Spike Lipscomb
October 05, 2016
Make sure you make an appointment! So, I dropped off my car at 8:55 in the morning and had to run to a meeting. It was my second time there, and they said they wouldn't take my car bec So, I dropped off my car at 8:55 in the morning and had to run to a meeting. It was my second time there, and they said they wouldn't take my car because I didn't make an appointment.... No exceptions... I left my car there all day because I was in my meeting all day, and secretly hoped that they would work my car in, since I was a potential brand new customer. No such luck. Obviously they seem too busy to need my business, and honestly, I am NOT under warranty anyway, so I don't see the point of going back there. Thanks for going the extra mile to earn a new customer Toyota of Plano. More
by B Morrison
Employees Worked With
No one was willing to take my car, even though I was there before 9 am.
October 04, 2016
Great day at Toyota of Plano! I had a great experience at Toyota of Plano. Mustafa Al-Far was kind, considerate and sold me the the car I wanted in short order. It was a fun day I had a great experience at Toyota of Plano. Mustafa Al-Far was kind, considerate and sold me the the car I wanted in short order. It was a fun day and I am thankful that I went there first and know that I left there happy! More
by ljh
Employees Worked With
Mustafa Al-Far
October 03, 2016
Very kind, quick and experienced It was my first time to buy a new car, so I had no idea about it. Jay kindly explained everything to me and offered me a good deal which was later pro It was my first time to buy a new car, so I had no idea about it. Jay kindly explained everything to me and offered me a good deal which was later proven by my friends who recently purchased the same model. We urgently had to purchase it on Saturday and it took only ~1 hour to drive my new Camry SE out of the dealer shop, thanks to his quick process and arrangement (the finance guy was also very efficient.) I really appreciate his hard work on my new car! More
by yang
Employees Worked With
Jay Lee
October 02, 2016
Excellent experience. We met with Jacoub after finding the truck we wanted online. He made the purchasing process easy and I felt at ease with him. I would definitely rec We met with Jacoub after finding the truck we wanted online. He made the purchasing process easy and I felt at ease with him. I would definitely recommend him as a sales person, More
by Satisfied Customer
Employees Worked With
Jacoub Oueini
October 02, 2016
Great experince Toyota of plano was reasonable and easy to deal with. The whole process of buying a truck took less that 2 hours. I highly recommend them. Toyota of plano was reasonable and easy to deal with. The whole process of buying a truck took less that 2 hours. I highly recommend them. More
by Tstro1985
Employees Worked With
Joey Stovall, Ross Accardi
October 01, 2016
Knowledgable salesmen, Professional Atmosphere I had been searching for a good used Toyota pickup truck for about a month, and this search ended at the Toyota of Plano. The selection of used Toyota I had been searching for a good used Toyota pickup truck for about a month, and this search ended at the Toyota of Plano. The selection of used Toyota vehicles is unparalleled, and the salesmen that I had the pleasure of interacting with were both astute and personable. There is no comparison to other dealerships (Vandergriff, Cooley, carmax, to name a few I visited) when looking at the experience level of the employees and efficiency the transaction. More
by Patrick27
Employees Worked With
Tip Dickerson
October 01, 2016
Tire pressure problems with my 2011 Avalon After adding air to the four tires on the car, the tire pressure warning light still didn't go out. I decided to take the car to Toyota Service for a After adding air to the four tires on the car, the tire pressure warning light still didn't go out. I decided to take the car to Toyota Service for assistance. After doing a thorough check of all five tires, they determined that the problem was low pressure in the spare tire. I was not aware that the spare had a sensor. The Toyota Service personnel did a thorough check of all tires, corrected my problem, and had me back on the road in a timely manner. And they even washed my car. Well done! More
by kofc26
Employees Worked With
Jayce Pollan
October 01, 2016
Excellent Buying and Service Experience Sunny was very good to work with in buying a car.The service process was fast and painless. I would definitely bring my car back for oil changes. Sunny was very good to work with in buying a car.The service process was fast and painless. I would definitely bring my car back for oil changes. More
by JohnS.
Employees Worked With
Sunny Ati
