Toyota of Plano
Plano, TX
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My Matrix Service and Inspection I had my 70K+ service for my toyota matrix at this dealership. Overall service agent was knowledgable and explained all the key areas to be addressed I had my 70K+ service for my toyota matrix at this dealership. Overall service agent was knowledgable and explained all the key areas to be addressed and what can be done in future. Though it took little longer than expected, good reception and kept me on same page More
Had an easy, quick, amazing experience! I had a great experience buying a certified pre-owned Toyota Rav4 at Toyota Plano! I met Tony Pan- the general sales manager, Stephen Putman- salesman I had a great experience buying a certified pre-owned Toyota Rav4 at Toyota Plano! I met Tony Pan- the general sales manager, Stephen Putman- salesman, Ken Johnson- used car sales manager, and Sam Karr- finance manager. They were all wonderful to work with. Stephen went with me on my test drive and was great at explaining all the features of the car to me. He answered all my questions informatively and didn't pressure me or rush me at all. He seemed very experienced and knowledgeable. Ken Johnson kept me updated every step of the way while I was waiting to meet with the finance manager. He was on top of everything going on in the dealership. Lastly, I worked with Sam Karr to work out the financing for the car. He made a detailed and complicated process seem very seamless and easy. He had everything ready to go whenever I walked in, and I just had to review and sign everything. He filed my vehicle registration for me right there and explained my warranty, payment, and all other important information. I would highly recommend this dealership if you're looking for a reliable car and an easy purchase experience. More
Phenomenal Service Mr. Moe Rezaei and Mr. Erick Farahani exceed our exceptions in the car buying experience. Extremely knowledgeable and very professional. Once again, Mr. Moe Rezaei and Mr. Erick Farahani exceed our exceptions in the car buying experience. Extremely knowledgeable and very professional. Once again, phenomenal service all around from these two gentlemen. Mr. Kal Mian was also helpful and understanding to our needs during this process. We love the vehicle! Very clean and welcoming atmosphere and will definitely recommend this dealership. More
Oil change I was in and out in an hour. Quick and painless. I have 2 toddlers so I would like the kids area to be cleaner. (A new rug and toys.) What is on the I was in and out in an hour. Quick and painless. I have 2 toddlers so I would like the kids area to be cleaner. (A new rug and toys.) What is on there is very dirty. Also, 2 toddler chairs instead of just one. My kids are always fighting over the one chair. More
worth the wait Two hours for an oil change with an appointment was a bit much. But I was able to get more information to order a part I needed. Two hours for an oil change with an appointment was a bit much. But I was able to get more information to order a part I needed. More
Cash Zaman was great. He was very easy to work with and was always available to answer any of my questions with my purchase. Cash was the most courteous and pro was great. He was very easy to work with and was always available to answer any of my questions with my purchase. Cash was the most courteous and professional car salesman I have ever worked with, he shows a general concern for the well being of the customer that goes above and beyond. More
Brian was very helpful, got a better deal than my bank. Brian had the car ready for the test drive, had answers to all my questions, knew the car's features from seats to engine. Worked out a better deal th Brian had the car ready for the test drive, had answers to all my questions, knew the car's features from seats to engine. Worked out a better deal than my bank, explained the pricing on the car and he made the deal hassle free. Thanks More
Exceptional Service with Dita I had no intent of making a purchase. However, Dita provided such exceptional service and worked so hard to get me a good deal, I couldn't resist. I had no intent of making a purchase. However, Dita provided such exceptional service and worked so hard to get me a good deal, I couldn't resist. More
Toyota really knows how to take care of people! I had such an amazing experience! Antonio walked me through all the ins and outs of buying my first car and was so patient and kind. He always treated I had such an amazing experience! Antonio walked me through all the ins and outs of buying my first car and was so patient and kind. He always treated me with 5-star service and was able to answer any questions that I had throughout the process. I'm so happy with my decision of buying a car with Toyota! More
Toyota of Plano - Service Department Outstanding customer service and comfortable waiting area with complimentary coffee, soft drinks and delicious cookies. Service coordinator provided p Outstanding customer service and comfortable waiting area with complimentary coffee, soft drinks and delicious cookies. Service coordinator provided professional and courteous attention to my service needs. I felt welcomed and a part of the Toyota family. Of particular note, I was most impressed with Toyota employees opening doors for me and greeting me with a smile. More