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Toyota of Plano
Plano, TX
5,362 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,362 reviews
October 26, 2016
They worked to get me what I wanted in a car and a deal. Wade worked to find me the car that I wanted and to show me all of the features. Erick was relentless in pursuing the financial terms I wanted, to clo Wade worked to find me the car that I wanted and to show me all of the features. Erick was relentless in pursuing the financial terms I wanted, to close the deal. Then they introduced me to Mark, who also did a great job, at helping me understand what was important in my lease and transferring my extended warranty from my old Camry to my new one. More
by Debby
Employees Worked With
Wade Taylor, Erick Farahani, Mark Miller, Mark Miller, Erick Farahani, Wade Lee
October 26, 2016
Excellent and easy! We went to shop for our next vehicle but we went home with a 2017 RAV 4 XLE, wonderful experience!! Joey Stovall was great, not pushy and aggressive, We went to shop for our next vehicle but we went home with a 2017 RAV 4 XLE, wonderful experience!! Joey Stovall was great, not pushy and aggressive, just right! More
by Ann
Employees Worked With
Joey Stovall
October 25, 2016
Taylor great! Toyota of Plano... not so great I did months of research on the Tacoma Sport before I bought, yet I was very impressed and humbled with Taylor's product knowledge. He went on to sho I did months of research on the Tacoma Sport before I bought, yet I was very impressed and humbled with Taylor's product knowledge. He went on to show me in detail all of the new technology in my new 4x4 as well as the new features and upgrades vs my old 07 Tacoma. If I were in the new car business, I would want about 10 "Taylor"s to work for me, I believe that with the product that Toyota sells these days, and a few Taylors demonstrating their high value, that I would be a huge success. In a nutshell, Taylor did his job extremely well. Unfortunately Taylor works for a dealership for which I have an incredibly low opinion. I've owned 5 Toyotas now, and have had more trouble purchasing this 1 truck than purchasing the other 4 combined. I made what is considered a decent purchase on my Tacoma, but I foolishly passed up a really good deal on another Tacoma based on the words of TOYOTA OF PLANO salesmen. Lots of mistakes were made, mostly by the salesmen, and I wound up paying for their mistakes. One person makes me an offer, I seal the deal with a 1000 deposit, a second salesman follows up because the 1st salesman leaves and tells me he will honor the deal One month later the sales manager tells me it cannot be done. At the end of the day, this dealership would not hold itself accountable for the things a dealership representative says Meanwhile, my original deal at the other dealership was lost. IMHO, no one acted illegally, but I feel that they acted unethically. In retrospect, I should have bought the same vehicle elsewhere. I will be submitting complaints to the BBB and Plano chamber of commerce and anyone else who will listen. More
by David R
Employees Worked With
Taylor Armstrong
October 25, 2016
Great experience! Moe was great to work with on the purchase of our new Highlander! He helped make the purchase quick and easy. I would highly recommend Toyota of Plano Moe was great to work with on the purchase of our new Highlander! He helped make the purchase quick and easy. I would highly recommend Toyota of Plano and Moe! More
by Txaggie
Employees Worked With
Moe Rezaei
October 25, 2016
2017 Toyota Tacoma Purchase I used my USAA buying service, this allowed me to pick the truck out and have a certified price certificate on hand. Turns out my price was for a 201 I used my USAA buying service, this allowed me to pick the truck out and have a certified price certificate on hand. Turns out my price was for a 2016 so, when the 2017 price was higher our sales guy Sean O'Connor understood our frustration and got us to the price we wanted. The truck I purchased was still in the shipping process so every two days, Sean called me with updates on the trucks arrival. Both during the purchase and delivery days, we were slammed with kids activities so we didn't have a lot of time for the dealership. They were great and made the process VERY quick. I Highly recommend Sean O'Connor. More
by cl30
Employees Worked With
Sean O'Connor
October 25, 2016
Wonderful Service The service work was professionally done within the time promised. Very good to have a comfortable wait area where I could catch up on some lap top wo The service work was professionally done within the time promised. Very good to have a comfortable wait area where I could catch up on some lap top work. More
by ByronC
Employees Worked With
Nick Keller
October 25, 2016
Exeception Service Anwar is an exceptional person, we came in looking for a car and he so seamlessly provided us with exactly what we were looking for, We appreciate all Anwar is an exceptional person, we came in looking for a car and he so seamlessly provided us with exactly what we were looking for, We appreciate all his efforts and would recommend him to our family and friends as well More
by ruthdaniel
Employees Worked With
Anwar Achankunju
October 25, 2016
A day at Plano Toyota I just go to Plano Toyota to see what they have but they were really friendly and they gaved me very nice offer that was irrissitable. The guy done a I just go to Plano Toyota to see what they have but they were really friendly and they gaved me very nice offer that was irrissitable. The guy done a good job for me , thank you Mo More
by Mhhk
Employees Worked With
Moe Rezaei
October 24, 2016
Max Hassanzadeh is the best sales person to deal with Max Hassanzadeh was a very caring, calm, and excellent. I would recommend him for your next car purchase. I did not experience any stress, difficultie Max Hassanzadeh was a very caring, calm, and excellent. I would recommend him for your next car purchase. I did not experience any stress, difficulties, or contradictions when negotiating. I am a very hard person to please, and Max was able to please me and even my family members. I also never write reviews, but this review was worth my time. Because of him, I love my new car! More
by nrafiqui
Employees Worked With
Max Hassanzadeh
October 24, 2016
Thank you for Fanatical Customer Service!! Anwar, thank you for taking care of us and treating us like a family, specially providing a car in our tight budget and meeting our expectation ! Anwar, thank you for taking care of us and treating us like a family, specially providing a car in our tight budget and meeting our expectation ! More
by Santosh George
Employees Worked With
Anwar Achankunju
