Toyota of Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 5,362 reviews
New car purchase. Great experience, great price, & service! This is the second new Toyota in 3 yrs we have purchased at Toyota of Plano w Clyde K. (And now also w sales person Visar). Experience was pleasant, t This is the second new Toyota in 3 yrs we have purchased at Toyota of Plano w Clyde K. (And now also w sales person Visar). Experience was pleasant, transparent (honest) and professional. No games! Great price, negation was fast, easy and painless. Recommend highly. They take the time to be sure you understand the controls. Exceeds expectations. Driving toyotas for 20 yrs and will buy from this dealership and these gentlemen again. We check out consumer reports on line before we buy for good tips. Buying was simple and did not have to use those tips. With this dealership / sales tam, we were very satisfied. Kudos guys! Thank you. More
Excellent Salesman I purchased an 2017 Toyota Camry from Kash Zaman this weekend. He was excellent and attentive and gave us a very good deal. Well worth the effort to I purchased an 2017 Toyota Camry from Kash Zaman this weekend. He was excellent and attentive and gave us a very good deal. Well worth the effort to stop by Toyata of Plano. My third purchase within the last 3 years. Thank you. More
Corrected The Short Fall I was one of those customers a dealer would most likely just want to go away. I walked out after 6+ hours tearing up the contract due to a so called I was one of those customers a dealer would most likely just want to go away. I walked out after 6+ hours tearing up the contract due to a so called supervisor Sean would not call the manager upon my request. Tony Pan (Manager) and I had made an arrangement for me to have the car that night. The next morning, a not so pleased Tony called to find out my side, as he was privy of all details withheld by Sean. With his professional customer service experience (Tony) had me come back in and went above and beyond to please me. I did leave with my Benz that morning with much thanks to Forkan (Sales Associate) and his calm, collect and understanding my point of view. I will return in the future as long as Tony Pan is holding his present or higher position with Toyota of Plano. Merci Bo coup More
Excellent Sales experience Taylor really helped make what was a stressful experience go as smoothly as possible. All the stress was on my side because I didn't go in as prepare Taylor really helped make what was a stressful experience go as smoothly as possible. All the stress was on my side because I didn't go in as prepared as I should have, but Taylor just calmly solved it all and I got a great deal on my new Corolla. More
Excellent experience I purchased a 2017 Toyota Corolla from Jay Lee. He was an exceptional salesperson; he made the entire process easy and fast. I'm thoroughly satisfied I purchased a 2017 Toyota Corolla from Jay Lee. He was an exceptional salesperson; he made the entire process easy and fast. I'm thoroughly satisfied with my entire experience. More
Ken Steele is the best. I had not purchased a vehicle in 15 years so was apprehensive to say the least when I walked into the dealership. My current vehicle had "bit the dust I had not purchased a vehicle in 15 years so was apprehensive to say the least when I walked into the dealership. My current vehicle had "bit the dust" so I felt vulnerable that I would not be able to negotiate from strength if needed. In fact I rented a car fir a week expecting a long search for another vehicle. I did a bit of homework the night before on the internet and picked out a couple cars I was interested in at a couple Toyota dealerships. Toyota of Plano was the first dealership I visited since I was already in the area on that Saturday morning. Ken greeted me in the lot and was very professional. I have been in sales for years and decided to get to the point. I told him my situation and what I was looking for in a car. My wife already has a 2012 Camry so no need to test drive, Although I liked the vehicle I was interested in I told him I wanted to look at a car at a another Toyota dealership for my own peace of mind. He said fine, he understood. Again, no pressure. I went to the other Toyota dealership and received the worst experience I have had in any sales experience ever. I won't go into detail but it went bad right from the greeting. Needless to stay I didn't stay long. I headed back to Toyota of Plano and called Ken and told him I was on my way back. We met and I told him I wanted to "talk numbers". We sat down and he was very honest, straightforward and professional. I felt at ease. He made the transaction as easy and simple as possible that purchasing a vehicle can be under the circumstances. The dealership is a comfortable and professional environment. I came back to Toyota of Plano and bought the car from Ken because of the first impression I received from him and his genuine personality. I would recommend Ken and Toyota of Plano to anyone who wants to experience a comfortable and professional car buying experience at a fair price. More
Best car shopping experience! Sean O'Connor was great to work with on my new lease! He made this the best car shopping experience I've had. I highly recommend Sean and the dealer Sean O'Connor was great to work with on my new lease! He made this the best car shopping experience I've had. I highly recommend Sean and the dealership. More
Smooth Sale! We just purchased a new Camry at Toyota of Plano. Spike Libscomb was our salesperson and he did a fabulous job of helping us make the right decision We just purchased a new Camry at Toyota of Plano. Spike Libscomb was our salesperson and he did a fabulous job of helping us make the right decision with our purchase. He is very knowledge about the whole process and took a lot of time with us. I highly recommend him and this dealership! More
Peace of Mind My Toyota, due for 50,000-mile maintenance, was completed swiftly, throughly, and faster originally suggested.I can transport my grandsons with peac My Toyota, due for 50,000-mile maintenance, was completed swiftly, throughly, and faster originally suggested.I can transport my grandsons with peace of mind. More
Excellent experience always at Toyota of Plano!!! This is my second Toyota to buy from this dealer and both experiences have been great. I always had my Toyota serviced there and I plan to stay with This is my second Toyota to buy from this dealer and both experiences have been great. I always had my Toyota serviced there and I plan to stay with their excellent service department. I came in for my 60,000 mile service on my 2009 Toyota and walked out with a 2017 fully loaded Toyota because of the awesome salesman ETHAN! I traded the 2009 in for the new car and I am very pleased! More