Toyota of Plano

Service took 2 hours, to change oil and rotate tire. That's an 1.5 longer than drive up services(Valvoline, Jiffylube,etc...)I don't mind it too much until I have to make an appointment, then it goes ov That's an 1.5 longer than drive up services(Valvoline, Jiffylube,etc...)I don't mind it too much until I have to make an appointment, then it goes over the est. completion time by a half hour. What I expected was at least an inspection report, not a hand shake and thank you (for over paying and waiting longer than you reasonably should have). You have no inventory of cars, this and parts are your baseline income... don't mess this up. People don't buy where they aren't taken care of at. Please don’t repeat this mistake. More

Very Knowledgeable service agent. Listened to the issues with the infortaintment issues. Toyota needs to fix it to make customer friendly Listened to the issues with the infortaintment issues. Toyota needs to fix it to make customer friendly More

Excellent customer service and support! Customer seating area is well maintained and clean. Free snacks and drinks available. Customer seating area is well maintained and clean. Free snacks and drinks available. More

The service of my 2011 Toyota Venza was a very pleasant experience. It was completed in a timely manner with no surprises, and comparable charges. Jonathan Salas, Service Advisor, was most professional, co experience. It was completed in a timely manner with no surprises, and comparable charges. Jonathan Salas, Service Advisor, was most professional, courteous, knowledgeable, and considerate of timeliness in servicing the vehicle and returning to customer ASAP. Without a doubt, I will return to Toyota of Plano for all my Toyota Venza service. More

Zero customer service. Drove over an hr to pick up truck no longer there. Common curiosity would have been a phone call. Drove over an hr to pick up truck no longer there. Common curiosity would have been a phone call. More

Great experience buying New at Toyota Plano. Roberto and Damon made the process quick and enjoyable. Finance, was also excellent. Roberto and Damon made the process quick and enjoyable. Finance, was also excellent. More

I am very satisfied with the customer service I receive at Toyota of Plano. Folks are friendly, knowledgeable and customer-focused. I strongly recommend them for all of your Toyota vehicles and maintenance at Toyota of Plano. Folks are friendly, knowledgeable and customer-focused. I strongly recommend them for all of your Toyota vehicles and maintenance/repair needs. More

On 12/16/22 was at dealership and worked with Devon Applewhite. I wanted to take this time to thank him for his kindness and patience with me. He is a good person, and a great employee. Applewhite. I wanted to take this time to thank him for his kindness and patience with me. He is a good person, and a great employee. More

Carlos and the Toyota team provide excellent customer service! I wouldn’t take my car anywhere else. service! I wouldn’t take my car anywhere else. More

I’m beyond furious with this dealership. How are you going to make a copy of my drivers license and hire me then ignore me completely when I call over and over again to get a start date. T How are you going to make a copy of my drivers license and hire me then ignore me completely when I call over and over again to get a start date. Then when my ex boyfriend who is beyond psycho and is a complete narcissist calls up there y’all tell him that I’m a receptionist there. Just putting my life in even more danger!!!!! More