Toyota of Plano

Love my new Highlander Roberto Guido very helpful, knowledgeable and professional. Good experience buying our new Highlander. He is friendly and got us in the vehicle I re Roberto Guido very helpful, knowledgeable and professional. Good experience buying our new Highlander. He is friendly and got us in the vehicle I really wanted. More

First time at Toyota of Plano, saleman friendly & nice. My saleman took the time to find the color, style, year and model I want. I was in and out of the dealership within 2 hours. My saleman took the time to find the color, style, year and model I want. I was in and out of the dealership within 2 hours. More

Quality Delivery! I bought my Toyota Camry from Plano dealership in 2011 & I've been getting it serviced with them since then & I don't remember even a single complaint I bought my Toyota Camry from Plano dealership in 2011 & I've been getting it serviced with them since then & I don't remember even a single complaint/issue with them in last 6 years now! That's why I'm very trustful of this dealership! Real customer service starts 'after' making a purchase, not 'before'! Would highly recommend them! More

Wonderful Experience Taylor Armstrong He is very knowledgeable about the cars he is selling. He is friendly and straight forward. I look forward to doing business in the Taylor Armstrong He is very knowledgeable about the cars he is selling. He is friendly and straight forward. I look forward to doing business in the future as long as he is my salesman. Thanks again Taylor Armstrong! More

Great Car Buying Experience I have been looking for a no hassle new car buying experience. I found it here at Toyota Plano, especially with Mr. Sean Li and Mr. Visar Visoka. I I have been looking for a no hassle new car buying experience. I found it here at Toyota Plano, especially with Mr. Sean Li and Mr. Visar Visoka. I compared multiple sites as to the best price they could give me. Mr. Li was able to beat them all. Although the dealership was busy, both Mr. Li and Mr. Visoka minimized the inconvenience associated with the post-Thanksgiving traffic. All questions were answered, and the car was delivered perfectly. Absolutely no complaints! More

"Quality Service" To Whom It May Concern: “Service is our business!” “We pride ourselves on the service we provide!” These examples of the many clichés that consum To Whom It May Concern: “Service is our business!” “We pride ourselves on the service we provide!” These examples of the many clichés that consumers hear everyday, and yes, we remain hopeful that someday, a merchant will truly live up to the standards that they purport in their advertisements. However, too often we, the customers, are left dissatisfied and disappointed. Very seldom do we find individuals who attain that special quality that we are hungry for – QUALITY SERVICE. It is like a breath of fresh air and a feeling that you matter and are viewed as more than “another sale”. I am so happy to report that I have encountered an individual who has provided me with that breath of fresh air, in the person of Kash Zaman. When I entered the parking lot of Plano Toyota I expected the sales personnel to be a replication of two other Toyota dealerships I had just encountered. After finding someone to assist me, the first salesman had no knowledge of the vehicle I wanted and the other was too busy trying to answer other calls and get to the Thanksgiving lunch. Mr. Zaman, however, greeted me in the parking lot, and after exchanging pleasantries (yes, he asked my name); he proceeded to invite me into his cubicle offered beverages to my wife and me. He did this in such a hospitable way, and more than once he inquired about our comfort. Mr. Zaman listened to my request and desires and engaged me with his vast knowledge of the vehicles that would meet my request. He offered pros and cons and did not use “strong arm” tactics of persuasion. After getting a full understanding of our desires and lifestyle, Mr. Zaman took us onto the lot to show us vehicles that he felt would meet our needs. It was obvious that he was fully aware of the operational systems of the vehicles on the lot, but he explained everything in simple non-condescending terms. Mr. Zaman worked with us without interruption and made us feel that we were his most important assignment of the day. Why do I say Mr. Zaman represents the epitome of customer service? He dealt with me as though I was a relative. He was personable, hospitable, charming, kind, caring, and concerned. I purposely waited to see if I would ever here from Mr. Zaman again. Since our meeting, he has sent me three email messages and left me a wonderful message on my telephone to see if I had questions, but more so, to see if I was satisfied. I had no intention of buying a car last week because I usually do a lot of investigating of the information I receive from salesman because of past experiences. However, this young man has renewed my hope in mankind. Toyota is fortunate to have an employee like Kash Zaman. This endorsement comes from one who was in government customer service for over thirty-eight years. Sincerely, Michael R. Richard More

State inspection & regular maintainance I have been to Toyota Of plano since last two years. Their service is very prompt, adviser are excellent with knowledge, shuttle service is added adva I have been to Toyota Of plano since last two years. Their service is very prompt, adviser are excellent with knowledge, shuttle service is added advantage. David is awesome, quick & very responsive. More

Superb dealership, I like the way these guys do business. Thank you to Kal, Brian, and Mohammed for working with me to buy my first car from a dealership. They were very informative and answered all of my que Thank you to Kal, Brian, and Mohammed for working with me to buy my first car from a dealership. They were very informative and answered all of my questions, and gave me a great deal on a great car. I'll be going to them for my next vehicle. More

On top of it I had been working with Max a couple weeks prior to coming into the dealership. I like to think of ourselves as Toyota Plano veterans being we have bo I had been working with Max a couple weeks prior to coming into the dealership. I like to think of ourselves as Toyota Plano veterans being we have bought several cars from this location. Max was new to me because my previous salesman had moved on and his referral became sales manager (Moe, another great employee of Toyota). Max understood our needs and wants a had us in and out of there in no time. He was very knowledgable about Toyota and what sets them apart from others. I will refer anyone to Max for purchasing their next vehicle. More

Best Car Buying Experience Ever Most honest, straight forward dealer I've ever dealt with! I made a deal over the phone, arrived, signed papers, and left. Go see Joey and Erick. Most honest, straight forward dealer I've ever dealt with! I made a deal over the phone, arrived, signed papers, and left. Go see Joey and Erick. More