Toyota of Plano

Great Service Rep I took the wife's FJ Cruiser in for a oil change and tire rotation. We asked about the recalls on the FJ and Ken was able to get the recalls completed I took the wife's FJ Cruiser in for a oil change and tire rotation. We asked about the recalls on the FJ and Ken was able to get the recalls completed too. When checking out I asked Ken if Toyota found a fix for the rear leaf springs for the Tacoma. Ken mention there is and if I would bring my Tacoma in the next day w/o a appointment. Asked if I could get a oil change and tire rotation too. Ken informed me hours of operation for the next day. Well we slept in the next day but Ken followed up to see if I was still coming in and mention that I could be there at 10AM to drop off my vehicle. Toyota kept my vehicle thru out the day, but Ken informed me the progress of repairs. Asked Ken if he could find out how much it would cost for a weather strip on the FJ cruiser. He followed up a little later and placed the order for me. Ken called when my truck was complete. Ken is a great service rep and will contact him when I need to make another appointment. More

Very quick and easy I scheduled an appointment and received email confirmation with details of what to expect and who my service contact would be. Once I arrived within I scheduled an appointment and received email confirmation with details of what to expect and who my service contact would be. Once I arrived within just a few minutes my service advisor came and greeted me and discussed the reason I bought my car in. He gave me an accurate timeline and finished my work when promised. More

Great service Carlos Murillo was my Service Consultant. Since I work very close to T of P, he gave me a ride in his own car so I didn't have to wait on the shuttle Carlos Murillo was my Service Consultant. Since I work very close to T of P, he gave me a ride in his own car so I didn't have to wait on the shuttle. Great service as always. More

Bought a truck I walked into this dealership looking for a truck and I was greeted by Stephen Putman and he was great and introduced me to a truck and the manager Ke I walked into this dealership looking for a truck and I was greeted by Stephen Putman and he was great and introduced me to a truck and the manager Ken was great as well in helping me obtain my new truck I bought. After going through financing with John Fulgoni he helped me get the correct financing and paperwork together. I had a really good experience here. More

A Great Experience After having my engine lock up over 100 miles from home and coming quickly to the realization that I would have to have another vehicle, I was pretty After having my engine lock up over 100 miles from home and coming quickly to the realization that I would have to have another vehicle, I was pretty traumatized. When I got back home I began looking on Auto Trader and from the postings I could see that Toyota of Plano had a wide selection in the price range I thought I could afford for a dependable used car. I said a little prayer and sent an e-mail to the dealership to inquire about one of the cars in particular. I was soon contacted by Sal Rodriguez and told him my situation. I told him I was without transportation and he offered to have someone pick me up. I was able to get a rental and called back to make an appointment. We test drove the car and I was confident I had found my new vehicle. I was somewhat concerned about financing because I had just helped my son purchase a vehicle, but he assured me it would not be a problem. Sal is a very compassionate, understanding person and reassured me every step of the way. It was hard to believe that only a little over 48 hours after my car had broken down I was driving home in a beautiful, low mileage Camry. No stress or high pressure at this dealership - I would highly recommend Toyota of Plano and Sal Rodriguez, in particular. More

Great Customer Service we purchased a new at toyota of plano and were impressed of how easy the process was. it is helpful to mention that our sales person was Peter and he we purchased a new at toyota of plano and were impressed of how easy the process was. it is helpful to mention that our sales person was Peter and he was superb! other people that assisted with the closing processes were also friendly (sorrry forgot their names). my wife and i are Toyota lovers. we have been driving toyota for about 15 years now and we aren't planing on changing, however, i have to say that our experience with sales people in the passed hasn't been alyays pleasant. We give Peter kuddos for being up front, personable, and and aproachable sales person. It is very likely that we will go back to peter when we get our next Toyota. BIG THANKS PETER! More

Excellent Customer Service Judy was my service consultant, and was very helpful and timely from beginning to end. Love the shuttle service, in that they will take you home and a Judy was my service consultant, and was very helpful and timely from beginning to end. Love the shuttle service, in that they will take you home and also pick you up when the vehicle is ready. The service was done correctly and they even offered additional solutions to the problem. More

Best! Best! Best! I purchased two Cars in this year from Jay Lee. I think he is best salesman in the Dallas. He was very nice, kind, and helpful. Also he gave me a v I purchased two Cars in this year from Jay Lee. I think he is best salesman in the Dallas. He was very nice, kind, and helpful. Also he gave me a very good deals. More

Great Chance I should say thank you for everything you made for me . i liked the dealer place and the coffee was to taste . while you solved my problem and yo I should say thank you for everything you made for me . i liked the dealer place and the coffee was to taste . while you solved my problem and you acted as a relief because of the headache i have had when looking for vehicle and which one is the best ( used or new). Mr.Mustafa AL-Far putted on the right side, he is very cooperative man, he explained everything and what is the best solution for me . i am sure and guaranteed that he did all the best. along with that i should send a warm regards to Mr.Carlos for hist efforts to complete my purchases and make it smooth . i am happy with my New RAV4 LE FWD . i recommend you to visit this dealer . More

In and out I have a 2016 Tundra. The service light came on so I called for an appointment to have it checked out. It was do for a checkup anyway. The service wri I have a 2016 Tundra. The service light came on so I called for an appointment to have it checked out. It was do for a checkup anyway. The service writer told me that it would take about an hour or so. It took less than an hour. This dealership is the most organized and friendly dealership around. I would highly recommend it to anyone. More