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Toyota of Plano

Plano, TX

4.8
5,379 Reviews

6888 TX-121

Plano, TX

75024

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Showing 5,379 reviews

December 28, 2022

The service of my 2011 Toyota Venza was a very pleasant experience. It was completed in a timely manner with no surprises, and comparable charges. Jonathan Salas, Service Advisor, was most professional, co More

by kscottpratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Salas
December 25, 2022

Zero customer service. Drove over an hr to pick up truck no longer there. Common curiosity would have been a phone call. More

by tfoy22
Recommend Dealer
No
Employees Worked With
Chris Boyer
December 25, 2022

Great experience buying New at Toyota Plano. Roberto and Damon made the process quick and enjoyable. Finance, was also excellent. More

by Djd1025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Guido, Damon Pompa
December 21, 2022

I am very satisfied with the customer service I receive at Toyota of Plano. Folks are friendly, knowledgeable and customer-focused. I strongly recommend them for all of your Toyota vehicles and maintenance More

by SantanuBhadra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal, Travis Watters, Jonathan Salas
December 20, 2022

On 12/16/22 was at dealership and worked with Devon Applewhite. I wanted to take this time to thank him for his kindness and patience with me. He is a good person, and a great employee. More

by Kathy.jahns
Recommend Dealer
Yes
Employees Worked With
Devon Applewhite
December 20, 2022

Carlos and the Toyota team provide excellent customer service! I wouldn’t take my car anywhere else. More

by dcharisse2
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Carlos Murillo
December 19, 2022

I’m beyond furious with this dealership. How are you going to make a copy of my drivers license and hire me then ignore me completely when I call over and over again to get a start date. T More

by KA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Damon Pompa
December 14, 2022

Both Ken and Bob in the service department are very professional and courteous. I am very happy with the service on my Camry. More

by tonio222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Mccorkle, Robert Bostley, Jonathan Salas
December 13, 2022

Bob and his Service team took outstanding care of me when I took my FJ Criser in for maintenance More

by josey_wales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
December 10, 2022

The whole process was efficient and valued my time. Travis was great and understood all the issues. More

by edheffernan733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Watters
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