
Toyota of Plano
Plano, TX
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My experience today at Toyota of Plano was likely my worst car service experience. The advisor, Dan Garner, was rude and clearly did not want to be there. Dan should not be taking the frustrations abo worst car service experience. The advisor, Dan Garner, was rude and clearly did not want to be there. Dan should not be taking the frustrations about his own life on his clients. Dan needs to be retrained in customer service by the Toyota of Plano or seriously consider leaving this line of work. More
Excellent and fast service. Service personnel and clerical person were very courteous and helpful. Very nice waiting area and good coffee. Service personnel and clerical person were very courteous and helpful. Very nice waiting area and good coffee. More
My advisor, Ken, always makes me and anyone else, feel valued as a customer. He informs of any issues in a timely manner, so that there's not an unwelcomed surprise. I appreciate the time and care he pro valued as a customer. He informs of any issues in a timely manner, so that there's not an unwelcomed surprise. I appreciate the time and care he provides. More
Highly recommend Toyota Plano. Excellent experience from buying my car there to the excellent service. I drive off with a very clean car and with confidence in the work done. Excellent experience from buying my car there to the excellent service. I drive off with a very clean car and with confidence in the work done. More
Bob and Ken tagged team the issue with my Venza. The responsiveness and follow up from both of them is an example of what excellent customer service should be. I greatly appreciate the service t The responsiveness and follow up from both of them is an example of what excellent customer service should be. I greatly appreciate the service they provide. Good service is hard to find, excellent service is almost impossible to find. Thanks to both of them! More