Toyota of Plano

New car purchase was great Very happy with our new car purchase through Toyota of Plano. Our sales contact, Karen Schlatterer was very helpful and knowledgeable. The process w Very happy with our new car purchase through Toyota of Plano. Our sales contact, Karen Schlatterer was very helpful and knowledgeable. The process was easy and all our expectations were met. More

Very nice car buying experience Peter was a very professional and cordial person to work with in leasing a new RAV4. He was very instrumental in working with us to meet our needs wit Peter was a very professional and cordial person to work with in leasing a new RAV4. He was very instrumental in working with us to meet our needs with price and budget. I would recommend Peter to my friends. More

Could have been a better experience had I not spent 6 hours I actually had an appointment with another salesman but something came up unexpectedly and when I arrived an hour later, I worked with Joey. He did a I actually had an appointment with another salesman but something came up unexpectedly and when I arrived an hour later, I worked with Joey. He did a great job but he did say a few things that probably would have been better not said out loud - "come on, work with me here. I don't want to have spent 3 hours on this", which made the experience a little less than enjoyable. After spending 6 hours there, I did get the car at the price point I was willing to pay. A lot of it was waiting for the financing, probably at least 2 hours. I also did not get my second set of keys until a week later, when I came in get my seat warmers installed. It wasn't an entirely terrible experience but these certainly added up. On the positive side, Joey did help me set up the Bluetooth and I am grateful for that. Follow up visits have been favorable. More

Overall pleased with my purchase. Erald was easy to do business with he acts with integrity! He went to bat for us, very professional and takes pride in doing a good job. Overall we Erald was easy to do business with he acts with integrity! He went to bat for us, very professional and takes pride in doing a good job. Overall we felt he got the right people involved to give us the best deal he could. More

Superior Customer Service I had a flat tire last week down the street from Toyota of Plano after 7:00pm. A couple of the guys were standing outside. I asked them if they coul I had a flat tire last week down the street from Toyota of Plano after 7:00pm. A couple of the guys were standing outside. I asked them if they could put on my spare tire. My son and I were 40 miles from our house. Spike Lipscomb, Jeremy Miller, Peter Chow and Reggie, lead service tech went out of their way to assist me. They opened the service bay and drove my car into the shop. They were very professional, kind and courteous. They made sure we were comfortable, helped my son get a drink and changed the tire as quickly as possible. I'm so appreciative of their superior service! Susan More

Great Deal and Excellent Service!!! We drove from Little Elm, Texas, to the used-car part of Toyota of Plano on Preston Road (just south of the George Bush Tollway) early Saturday mornin We drove from Little Elm, Texas, to the used-car part of Toyota of Plano on Preston Road (just south of the George Bush Tollway) early Saturday morning (21 Jan 2017) and met with Jim Hamilton, a used-car sales rep. We found Jim to be very personable and knew his inventory. We had called Jim the evening before to set up a time to meet with him. It wasn't long before my wife had decided on a car. We decided on a used 2016 Toyota Avalon for my wife. Only 22k miles on it. We also had brought our 2008 Cadillac CTS in for a trade-In. We had an issue in that we could not open the trunk of the Cadillac. One of Toyota's mechanics (RAY MORALES) removed the back seats and was able to get the trunk opened and found a cable was broken. We wheeled and dealed a little while and pretty soon the deal was to our satisfaction. We went on with the financial portion of the deal with John Fulgoni and concluded that process fairly quickly as well. My wife is very happy with her 2016 Avalon. Thank you Jim and Toyota of Plano! We enjoyed getting to know both Jim Hamilton and John Fulgoni. More

Joey Stovall is awesome We purchased a 2017 Corolla from Joey. He helped us get a great deal and was very helpful setting everything up. If you go to Toyota of Plano, ask for We purchased a 2017 Corolla from Joey. He helped us get a great deal and was very helpful setting everything up. If you go to Toyota of Plano, ask for Joey Stovall. More

Great introduction to Toyota of Plano service department We recently took our Highlander in for its first service visit. Great experience. Done sooner than promised. We were kept informed. Very friendly. Nic We recently took our Highlander in for its first service visit. Great experience. Done sooner than promised. We were kept informed. Very friendly. Nice facility. Looking forward to the next time. More

Easy to Work With I originally came in to get my truck serviced, and Alvina came and met me on the lot while I was browsing. I told her which models I was interested i I originally came in to get my truck serviced, and Alvina came and met me on the lot while I was browsing. I told her which models I was interested in and gave Alvina the cost per month range I was looking for, and throughout the negotiation process she did all she could to deliver. We ended up with a very reasonable agreement, and I am now the happy owner of a brand new 4Runner! More

Ken is a wonderful agent! Ken Steele took me right to THE car I wanted. He knew how to use the features as if it were his own car. I am so excited to have found the perfect car Ken Steele took me right to THE car I wanted. He knew how to use the features as if it were his own car. I am so excited to have found the perfect car for us. He was professional, courteous and patient as I soaked in all the information, and he made the process clear and easy. He made sure all of my concerns were taken care of. He came to our house to pick up my husband so my husband could bring the car home, and he went to the body shop to pick up our old car that was being repaired. Personal service at its best! THANK YOU, KEN! More