Toyota of Plano
Plano, TX
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Excellent service communication and responding asap also very professional and caring and understanding knowledgeable service very professional and caring and understanding knowledgeable service More
Excellent. Bought a custom Camry Hybrid from this dealership in August 2008. They have taken excellent care of me to this day. Recent service was the best yet. Bought a custom Camry Hybrid from this dealership in August 2008. They have taken excellent care of me to this day. Recent service was the best yet. More
As always, Great experience having my 4Runner serviced at Toyota of Plano. Jonathan is always on top of things and very helpful and professional. I highly recommend Toyota of Plano. Toyota of Plano. Jonathan is always on top of things and very helpful and professional. I highly recommend Toyota of Plano. More
As before, a pleasant experience. ..very organized...I call for service appointment...pull up at time of appointment...promptly meet with service advisor, Jonathan Salas...was kept upd ..very organized...I call for service appointment...pull up at time of appointment...promptly meet with service advisor, Jonathan Salas...was kept updated throughout the service of my vehicle...no surprises...reasonable charges...very pleasant atmosphere...lots of smiles...each visit it certainly appears the employees enjoy their jobs...when I arrived for service this last time, I was almost ready to "get rid" of my 2011 Toyota Venza...it had 199,000 miles, but I had taken very good care of it for 10 years, so, I thought I'd give it a chance with the recommended service...sure glad I did because when I left the service department, "no way" will I be getting rid of the car...after serviced, it drives almost like it did 10 years ago when I first got it...I thank you, Jonathan Salas, and Toyota of Plano, I greatly appreciate you! More
Service took 2 hours, to change oil and rotate tire. That's an 1.5 longer than drive up services(Valvoline, Jiffylube,etc...)I don't mind it too much until I have to make an appointment, then it goes ov That's an 1.5 longer than drive up services(Valvoline, Jiffylube,etc...)I don't mind it too much until I have to make an appointment, then it goes over the est. completion time by a half hour. What I expected was at least an inspection report, not a hand shake and thank you (for over paying and waiting longer than you reasonably should have). You have no inventory of cars, this and parts are your baseline income... don't mess this up. People don't buy where they aren't taken care of at. Please don’t repeat this mistake. More
Very Knowledgeable service agent. Listened to the issues with the infortaintment issues. Toyota needs to fix it to make customer friendly Listened to the issues with the infortaintment issues. Toyota needs to fix it to make customer friendly More