Toyota of Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 5,362 reviews
Thanks Antonio Antonio Perez treated my daughter and I in a very straightforward, professional manner and was knowledgeable in answering all of our questions. He an Antonio Perez treated my daughter and I in a very straightforward, professional manner and was knowledgeable in answering all of our questions. He and the GM made car buying a refreshingly hassle free process. Thank you Antonio and Toyota Plano! More
Roberto went the Extra Mile! This week I drove from Arkansas to Frisco to babysit my grandchildren. For the first time, my 2009 Prius decided to give me trouble. Not wanting to be This week I drove from Arkansas to Frisco to babysit my grandchildren. For the first time, my 2009 Prius decided to give me trouble. Not wanting to be so far from home with this car, my husband (back in Arkansas) and I decided to check out the new Prius' and possibly trade mine in. I drove over to Toyota of Plano and met with Roberto Guido. It had been eight years since I'd purchased a new car and this was the first time by myself. Roberto was courteous, patient, but most of all--respectful. He was very knowledgeable and answered all of my questions. After choosing my 2017 Prius, Robert went FAR above and beyond to get it ready for me to drive back to Arkansas. I also appreciate Mark Miller for helping me with the financials and the paperwork. This car was a joy to drive back to Little Rock, and I didn't even have to stop for gas--amazing gas mileage! Thank you, Roberto! Blessings to you and your family. Thanks! Cindy Hamilton More
Exciting!! When I walked in, I had a specific car in mind. Patrick told me they unfortunately did not have that car on the lot but he said he had a few like it. When I walked in, I had a specific car in mind. Patrick told me they unfortunately did not have that car on the lot but he said he had a few like it. I am extremely glad he showed me around because I found a different car but it was the perfect one for me! Patrick was very friendly, helpful and knowledgeable. I got my perfect car at the perfect price and I could not be happier!! More
Great buying experience! Fantastic sales rep Peter Chou!! My wife and I had a great buying experience. We have to take our hats off to our sales rep Peter Chou. I had come in on Wednesday afternoon with my w My wife and I had a great buying experience. We have to take our hats off to our sales rep Peter Chou. I had come in on Wednesday afternoon with my wife looking for a Toyota iM and the initial sales rep we had possibly thought we were not serious buyers and we did not feel treated as though so we left and headed for Toyota of Dallas. Long story short we returned on Thursday and Peter came to us and took a lot of time with us going round the lot of the hail damaged cars until he found this Black Beauty with minimal damage. We didn't but on that day. I called Peter up early Friday morning and was on the phone back and forth with him the whole day negotiating a gear deal. Now keep in mind sale reps don't want to take the time to deal with someone who is not there in person, but truth be told the whole deal was conducted over the phone and we just came in for the paperwork. Peter is just a fantastic guy and wife and really love him and so does our 20 month son who he played with and let run around the dealership. To be brutally blunt Peter is the real reason we decided to go with Toyota of Plano and going forward we will deal with nobody else coz he is just a great guy! So to anyone looking for a great deal and buying experience please I recommend you to ask for Peter Chou when you visit Toyota of Plano! More
Bad experience The trade-in information on what our vehicle was worth was totally false. I attempted to tell them the value as listed through their own website, but The trade-in information on what our vehicle was worth was totally false. I attempted to tell them the value as listed through their own website, but they totally ignored me. Itf was put on their used car lot for $6,000 more that what they gave me. They need to make money but that is extreme. The salesperson continually complained that she was not making any money on the deal. More
Great Working It's was great working with Erald, while purchasing a new vehicle. I would recommend Erald and the dealership to friends and family next time if they It's was great working with Erald, while purchasing a new vehicle. I would recommend Erald and the dealership to friends and family next time if they are in market for a new Toyota. More
Purchase of a new RAV4 Edgar was great. He was informative and patient. We appreciate the help he provided. We would definitely refer family and friends to Edgar and to Toyo Edgar was great. He was informative and patient. We appreciate the help he provided. We would definitely refer family and friends to Edgar and to Toyota of Plano. More
Toyota of Plano Rocks!! Judy Deems is awesome!! I have had other service advisors but she is by far the best. She always ensures that my car is serviced efficiently? but in a Judy Deems is awesome!! I have had other service advisors but she is by far the best. She always ensures that my car is serviced efficiently? but in an expedient manner. Additionally, they are honest!! Got a call from the service cashier saying she needed to refund my car because I was overcharged. Toyota of Plano is the best. When I'm? in the market for a new car, they will definitely be receiving my business. More
my new Prius V 5 (very new) waited almost six months for the Prius V 5 Blissard Pearl with ATP very new but I like it worth the wait I would do it again waited almost six months for the Prius V 5 Blissard Pearl with ATP very new but I like it worth the wait I would do it again More
Charles Denhan Charles was very helpful and informative. Shared a few pointers for future service options. I will definitely refer my family of Toyota owners to th Charles was very helpful and informative. Shared a few pointers for future service options. I will definitely refer my family of Toyota owners to this dealership for service. We sometimes go to Atkinson in Desoto where the service is not so great. More