Toyota of Plano

Buying a used car for our son Had found the car online and decided to check it out. Met with Wayne Brandon and he answered all the questions we had about the car. Took it for a t Had found the car online and decided to check it out. Met with Wayne Brandon and he answered all the questions we had about the car. Took it for a test drive and decided to buy it. He was great getting everything ready before and after the sale. The finance guy John Fulgoni was also very straightforward and explained all our financing options and things we could add like extra warranty, etc. Again, very professional and extremely polite. I have absolutely nothing bad to say about this experience. Drove out that night with the car and my son was so surprised the next day. Had to come back today to pick up an extra key for the car and talked with Wayne Brandon for a while. Very nice guy and very down to earth. I would definitely buy from Toyota of Plano again. More

A very honest Sales Manager Karen is an exceptional sales manager! She is honest and transparent from the start! A very down to earth person with "you" in mind! Sale went flawles Karen is an exceptional sales manager! She is honest and transparent from the start! A very down to earth person with "you" in mind! Sale went flawless and was in and out in 3 hours with a Highlander! More

Brian Salm...is great to work with Brian was extremely helpful and pleasant to work with in my search for a new ride. Not pushy at all, but knowledgeable and helpful with all of my que Brian was extremely helpful and pleasant to work with in my search for a new ride. Not pushy at all, but knowledgeable and helpful with all of my questions and inquiries. I would recommend anyone looking for a car to go and see Brian. More

I love my new Rav 4! Karen was a wonderful salesperson and I really enjoyed working with her. I had found three vehicles online that I wanted to look at and Karen quickly Karen was a wonderful salesperson and I really enjoyed working with her. I had found three vehicles online that I wanted to look at and Karen quickly replied via email to my requests. I scheduled an appointment to come to the dealership and Karen greeted me enthusiastically upon arrival. I automatically ruled one of the vehicles that I had seen online out. We then went to see the red Rav 4 that I had selected online and did a test drive. It was awesome! As a Toyota Corporate employee, I was very impressed with Karen throughout the entire experience. Although it was a very busy Saturday, I was able to get everything accomplished (including delivery) same day. The only thing I need to go back for are my plates and an accessory that I had to order. I will be sure to recommend Karen to all of my TMNA co-workers. She was incredible to work with. More

Great service experience Saturday, June 10, 2017 I had just had a new set of tire's installed on my 2015 Highlander, and had noted undesired inside shoulder wear on the right rear tire after removal. I had just had a new set of tire's installed on my 2015 Highlander, and had noted undesired inside shoulder wear on the right rear tire after removal. Suspected alignment issue, so drove straight to the dealership to inquire about getting one scheduled. Not only was Ken Mccorkle able to get the four wheel alignment scheduled and completed while I waited, I was able to get the oil changed, a multipoint service inspection, and the emissions inspection. After the alignment was done, he showed and explained the alignment report that verified the tire wear problem. Ken, and the service department saved me a lot of valuable time and scheduling hassle by promptly taking care of my needs. More

Wonderful Mr. Anwar was very friendly and patient when we approached him. He explained everything so that we did not need to ask many questions. Price was affor Mr. Anwar was very friendly and patient when we approached him. He explained everything so that we did not need to ask many questions. Price was affordable. We surely will refer him and Toyota of Plano to our friends. More

Good experience Karen was knowledgeable,kind and PATIENT Process was seamless. She was honest and tranceparent. Great experience gor my sons first car the finance Karen was knowledgeable,kind and PATIENT Process was seamless. She was honest and tranceparent. Great experience gor my sons first car the finance pers9n was very pers9nable and professional. More

Karen Schlauerer very pleasant to make a car deal with I took the day off to buy a Toyota Avalon and had already done my research. I talked to several Toyota dealers and was told they had the car I wanted I took the day off to buy a Toyota Avalon and had already done my research. I talked to several Toyota dealers and was told they had the car I wanted in stock. Before I got to Toyota of Plano I was already frustrated by driving to two other Toyota dealers that morning and only then being told "we don't have that particular car in stock but we have (another color or a higher trim)". I talked to Karen and she stated there were three in stock so I drove over and ended up making a deal on the car I wanted in the color and trim I wanted. Everything went well including the trade-in negotiations and the finance. Would recommend Karen to any friend who wants to buy a Toyota. More

Great Experience Excellent customer service experience while buying a new car. Both Herouy and Jose took the time to fully explain the details of the various car optio Excellent customer service experience while buying a new car. Both Herouy and Jose took the time to fully explain the details of the various car options and to deliver a "no pressure" car buying experience. When I came in to buy the car everything was prepared in advance and I was "in and out" in no time. More

LunchTime Success Taylor Armstrong got me a car in one day during my lunch time. Time/money was important for me. I call that service! Thanks Taylor Taylor Armstrong got me a car in one day during my lunch time. Time/money was important for me. I call that service! Thanks Taylor More